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Quality Inn

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Quality Inn
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73 Reviews from our TripAdvisor Community

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Showing 71: English reviews
1 review
5 of 5 stars Reviewed 5 days ago NEW

For the price this was excellent. The staff was great. There was a nice hot breakfast (eggs and sausage included) and clean nice rooms for a very low price. I would definitely stay again if in the area.

Helpful?
Thank Diane S
Morris County, New Jersey
1 review
2 of 5 stars Reviewed 4 weeks ago

We chose this hotel for the low cost. Front desk staff was couteous and friendly. Room was old and in desperate need of a renovation. Walls in bathroom were dirty, especially around the light switch. Overall it was a low cost, low quality experience.

Helpful?
Thank I8827ILcharless

Travelers are raving about these Cromwell hotels

1 review
2 of 5 stars Reviewed 4 weeks ago

Our family reunion was June 24-26 in Connecticut. The rooms were booked at a fixed rate. I had two rooms and for the most part, they were ok but I have seen better. The room smelled kind of musty, but I figured that would go away when we turned the air on. The mattresses were very soft as in they... More 

Helpful?
Thank Wilson F
Burlington VT
Level Contributor
138 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed June 21, 2016

Got in late, tired and hungry. There were several choices for dinner close by. The hotel is not new, but the room was well equipped and clean. Must have been a comfortable bed, because I went right to sleep, a sound sleep needed to make my meeting in Essex. I don't think I sleep that well at home -- too... More 

Helpful?
Thank VTyankee
Menomonie, Wisconsin
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 10, 2016

Older hotel, but clean and very well maintained. As we always find with Quality Inns, the staff was excellent, from the very nice young man who checked us in, to the housekeeping and breakfast room help. We were there for 2 nights; the breakfast was OK the first morning, the second not so much. Not a good thing to run... More 

Helpful?
Thank GnMe
Boston, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 9, 2016

I spent three nights at the Quality Inn in February 2016. While the front desk staff was very good and the beds were comfortable, the hotel was a disappointment. The first morning we came down to breakfast around 8:30 (breakfast ended at 9) and found that there were no more scrambled eggs available because someone "didn't buy any more yesterday".... More 

Helpful?
Thank Timnl2015
Monmouth, Maine
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 12, 2016

I was directed there by Onstar and it was late at night, we were exhausted, and so the check in was very fast. It was comfortable and the staff was very friendly. The breakfast and the host were very helpful.

Helpful?
1 Thank Joan D
Phoenixville, Pennsylvania
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 12, 2016 via mobile

Travelling for business in the area. Just needed a desk to get work done and a nice bed to sleep in. The Wi-Fi was awful on the 4th floor so I worked in the breakfast area. Nice bed, clean and spacious room. Shower drained poorly. In the morning I told the staff about the Wi-Fi and shower and received no... More 

Helpful?
Thank David T
Freehold, New Jersey
2 reviews
5 of 5 stars Reviewed March 5, 2016

Sal the owner is out of this world. The Breakfast was good. When you come here ask for Rosa and Leslie at the front desk. And Do not for get to ask for my favorite housekeeper Emsley. A wondrfull place to stay

Helpful?
Thank Sheelagh12345
Moultonborough, New Hampshire
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 17, 2015

Pretty much what you expect from a Quality Inn. OK room, a good breakfast (with a great helpful staff person who made sure that you knew where everything was and got what you wanted!), clean and efficient. The area is a little difficult....not scary but we were a little nervous about the car. No problem but all the signs about... More 

Helpful?
Thank janetb52
cromwellqualityinn, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations because of concerns about the neighborhood and other issues. We take great pride in our hotel, and I hope that shows. We’re also always working to get better as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Quality Inn, a Cromwell / Middletown hotel is between Hartford and New HavenThe Quality Inn® hotel is ideally located just minutes from Wesleyan University,XL Center, Trinity College, the University of Hartford, Yale University and Dinosaur State Park.Additional points of interest near hotel include: •Goodspeed Opera House •Travelers Championship golf tournament •Harriet Beecher Stowe Center •Mark Twain House and Museum •Nathan Hale Homestead The Hartford-Brainard Airport, the Bradley International Airport and the Tweed New Haven Regional Airport are all a short drive from the hotel. Hotel amenities and features include: •Free high-speed Internet access •Free breakfast with hot waffles •New Large flat Screen Tv •Free 24hrs coffee •Free local calls •Fitness centerThis Cromwell, CT hotel provides business travelers with large rooms with work desk/chairs Large Flat Screen Tv In our Deluxe King Rooms access to Business Center,fax services.In addition to standard amenities, some guest rooms are equipped with refrigerators and microwaves.Whether traveling for business or pleasure,We offer the largest rooms in area, the Quality Inn hotel is the perfect place for anyone visiting the Cromwell, Connecticut area. Our friendly staff looks forward to seeing you soon. ... more   less 

Additional Information about Quality Inn

Address: 111 Berlin Rd., Cromwell / Middletown, Cromwell, CT 06416 (Formerly Comfort Inn)
Location: United States > Connecticut > Cromwell
Price Range: $66 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Quality Hotel Cromwell
Comfort Inn Cromwell
Cromwell Comfort Inn
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