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Holiday Inn Express Branford/New Haven

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Holiday Inn Express Branford\/New Haven
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179 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Good Hotel all around. Rooms are clean and roomy. Good variety at breakfast and room service did a great job. Walls are a little thin. You can hear conversations and the tv of guests in rooms next to you and above as well. Overall a good experience and would stay here again.

Helpful?
Thank JEFFREY R
Branford, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 10, 2016

Just used this hotel for a wedding block. They were lousy at modifying existing reservations. Three of our guests with confirmed reservations and confirmation numbers in hand did NOT have rooms when they arrived. Very embarrassing for the wedding hosts and awful for my 87 year old mother when she arrived to find no room. Also, a couple of our... More 

Helpful?
2 Thank r00k12
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear r00k12, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

Sleepy Hollow, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 10, 2016

We were promised a room on the first floor for a disabled person. Instead, we were given a second floor room as far from the lobby as possible, to which a wheelchair had to be pushed many times. This is called false advertising, or, in simpler terms, being lied to. . The staff was indifferent or rude. The details--like laughably... More 

Helpful?
1 Thank kanfer1
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear kanfer1, Thank you for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your recent stay. Allow us to apologize for any inconvenience you may have experienced with some of our amenities and services. I would like to have the opportunity to make it up to you and... More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 7, 2016

Holiday Inn Express Branfdord provides a warm welcome and genuine hospitality. Rooms are large and the indoor pool is bright and cheerful. Desk staff are invariably helpful. Shonie brought us cookies in the pool because they weren't quite ready when we asked. A very nice experience.

Helpful?
1 Thank Jeffrey L
New Jersey
Level Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed July 6, 2016

Stopped here driving back from Cape Cod when I needed a rest from a long two days of driving. It was perfectly adequate and the personnel were quite accommodating. Indoor pool was nice. A modest but, good choice along the Connecticut coast and not far from Route 95. Three restaurants in walking distance - steakhouse, sushi, pizza.

Helpful?
2 Thank PhilipNewJersey
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear PhilipNewJersey, Thank you so much for staying with us and for taking the time to write a review about your experience with us. We value your loyalty to our brand and hotels. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I appreciate feedback... More 

Woodmere, New York
Level Contributor
189 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 5, 2016

It was a well located, clean, nice place with good breakfast. We enjoyed it and found a wonderful nearby restaurant, le petit café; super good. The Regal multiplex movies are right around the corner which was a bonus too.

Helpful?
2 Thank peggyvb
Sayreville, New Jersey
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 8, 2016

From outside the hotel was nice beautiful. Once you were in the room, the walls between rooms were so poorly constructed; you could literally hear the conversations guest were having in other rooms. When I complained, the front desk agent agreed that we have problems. She was non nonchalant about it and never expressed concerned or apologized for the situation.... More 

Helpful?
2 Thank Desais
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Desais, Thank you for taking the time to share your comments with us regarding your stay. I am happy to read that you have regarded the facade of our hotel to be nice and beautiful. On the other hand, it is disheartening to know that issues with the noise prevented you from fully enjoying your stay. We assure you... More 

Mount Airy, Maryland
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

We came up for a wedding and stayed at the HIE. Rooms were spacious and clean. Construction of the hotel was low quality. We could hear walking and talking from the rooms above and next to us. No vent in the bathroom to eliminate steam or smells. Breakfast was good, standard HIE fare. Pool and gym available and clean. Wifi... More 

Helpful?
1 Thank johnmedve
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear johnmedve, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our service level and internet connection. On the other hand, we regret the issues you had with our rooms and bathrooms. Reviews like yours are very valuable as they enable us to target areas we need... More 

New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 2, 2016

Staying for business I'm only here for one night and there aren't many choices in the area. There are tiny black ants all around the nightstand, very gross. The carpet is dirty, the walls are paper thin, I could even hear the person the room above me walking. Very large banging noises before 6:30am. It's an inexpensive place to stay,... More 

Helpful?
1 Thank Kelly F
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Kelly F, Thank you for taking the time to write a review of our hotel. It is regrettable that our housekeeping service did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. Let us assure you that we want nothing more than to ensure your satisfaction from the time you check-in, up... More 

Yardville, New Jersey
Level Contributor
141 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 18, 2016

This hotel has a great location. Plus it is only a half mile from Exit 55 on I 95. Easy on and easy off. The room we had was clean, large and very comfortable. The staff is very accommodating. We were particularly impressed with the complimentary breakfast. There was a large variety of food that was fresh and also some... More 

Helpful?
1 Thank Ed V
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Branford-New Haven, CT. This beautiful, newly built hotel is conveniently located off I-95 at Exit 55, just 1 mile from Downtown Branford. Situated 10 miles from downtown New Haven, 35 miles from the Hartford Convention Center & 45 minutes from Bradley International Airport, this property features 96 beautifully appointed oversized guest rooms. The hotel features a Complimentary Express Start Breakfast along with the most up to date amenities and facilities including an Indoor Pool, Whirlpool, On-site Laundry Facility, Fitness Center, Business Center and Free High Speed Internet Access. Ideal for business or leisure, the Holiday Inn Express Branford-New Haven, CT hotel is only minutes from local businesses and attractions. Free WiFi & Ethernet High Speed Internet throughout the hotel!Visiting on Business:The Holiday Inn Express makes doing business easy, located just minutes from: Harley Davidson, Wal-Mart, Home Depot, Lowe's, HondaVisiting Area Attractions:Be close to all that this area has to offer, including the Branford Festival, Branford Town Center, Thimble Islands, Yale University, Lighthouse Point, Ocean Beach State Park, Trolley/Peabody Museums.'STAY SMART' at the Holiday Inn Express Branford-New Haven, CT and Experience this new hotel with outstanding services and amenities. ... more   less 

Additional Information about Holiday Inn Express Branford/New Haven

Address: 309 E Main St, Branford, CT 06405-3134
Location: United States > Connecticut > Branford
Price Range: $126 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Branford/New Haven 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Branford/New Haven Hotel Branford
Holiday Inn Branford
Branford Holiday Inn
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