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BEST WESTERN Danbury/Bethel

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BEST WESTERN Danbury\/Bethel
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252 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Miramichi
Reviewed 2 days ago NEW

Check in was very efficient and accommodating. The room was very clean and all the facilities worked well.The breakfast was very good and easily me our needs. The closeness to the restaurant Stoney Hill Diner was very good.

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Helpful?
Thank Donald B
Orange, Connecticut
Reviewed 4 days ago NEW

I booked a room and was surprised that its in pretty good shape. The breakfast is average for hotels and the coffee was poor. The room was clean except for a couple of hairs on the bathroom floor. The parking lot was plowed poorly and the lobby tiles were slippery. The rear entrance stunk of cigarette butts and there were...

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Thank CT-Foodie60
Dartmouth, Canada
Reviewed 4 days ago NEW

We found the hotel clean, comfortable and great price. It is a good area to stop because you have options to continue south to White Plains or continue west to Penn state. We were on our way to Florida. A number of gas stations in the area. Outback restaurant is clos by.

Review collected in partnership with Best Western
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Thank Rick080857
Lake Worth, Florida
Reviewed 2 weeks ago

We have been staying at this hotel for many years, but this is the first time we've really been disappointed. The room was remodeled, mostly nice, plenty of electrical outlets, but no hot water. The breakfast selections were quite limited for a Best Western. There were scrambled eggs but an empty meat container that was replaced by more scrambled eggs....

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1Thank MosbyScout
BestWesternHotels, Corporate at BEST WESTERN Danbury/Bethel, responded to this review

We are sorry to hear about the issues you experienced during your stay. We have reached out to the hotel on ways to improve these problems and ensure the best possible experience for our guests. We thank you for taking the time to provide feedback and hope that you will give us another chance when you visit the area again....

Reviewed 3 weeks ago

Very leisure stay, easy to locate, personnel very nice and helpful, very nice greeters and explain things and asked if we need anything to please call the desk. Checkout was simple - I took a receipt rather than have it sent by email - I believe email is more convenient than requesting a receipt.

Review collected in partnership with Best Western
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Thank lorraineh969
Hamilton, Va
Reviewed 4 weeks ago

The hotel has been around for a few years and is a little dated, but is kept in excellent condition and is very clean. Rooms have been updated and are quite adequate. Staff is knowledgable and very pleasant. There is a hot breakfast, which is basic. The room rates are excellent for the area.

Review collected in partnership with Best Western
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Thank Karen B
North Springfield, Vermont
Reviewed 4 weeks ago

No hot water. Told staff. They already knew that the shower in our room was broke and that it had been broke for some time. I was like it didn't matter. The coffee and juice machine were broken down. No hot breakfast.

Review collected in partnership with Best Western
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1Thank L7531NFdavidg
BestWesternHotels, Best Western Hotels & Resorts at BEST WESTERN Danbury/Bethel, responded to this review

We are sorry to hear about this issues you had in your room. We have addressed this issue with our team to ensure that the issue is resolved. We appreciate your feedback and hope that you give us another chance if you visit the area again. -Best Western Hotels & Resorts

Millis, Massachusetts
Reviewed November 7, 2016

Stayed here on a friday night while visiting in town. Staff was pleasant and room was clean. Hotel is fairly close to highway but found the room surprisingly to be very quiet. Solid construction! There are a few restaurants fairly close by too.

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Thank Skeets37
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your positive review. The staff and I appreciate your business. Please come again when in the area. Have a wonderful week, Rosaria Sproviero Regional GM

Ontario, Canada
Reviewed October 31, 2016

I had hoped for more out of a Best Western hotel than this. When I arrived there was no parking in the front lot, and my wife and I had just made an 8 hour trip, and arriving at 1am with our 5 month old, so I was told I could use the back lot, and scan into the back...

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1Thank Bonniesppl
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to thank you for your feedback. It is very important to us. I am sorry to hear you had no parking in the front area. I am sorry to hear that you didn't enjoy our breakfast with many items including fresh fruit that is located at the front desk. I hope you will try...

Myrtle Beach, South Carolina
Reviewed October 27, 2016

We checked into the room Oct. 21st and we were told that he A/C was turned off and system drained but it was going to be cool weather (outside) and we can open the window, well the room was very warm and we were on the first floor so when you open the window it was into the parking lot...

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Helpful?
1Thank dennistaz61
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I appreciate your feedback. It is very important to us. We apologize for any inconvenience that occurred during your stay. We did have a problem with the A/C and mentioned it to our guests during everyone's check in. We wanted to let our guests know of the situation. Our maintenance engineer did take care of the situation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about BEST WESTERN Danbury/Bethel

Address: 11 Stony Hill Rd, US Route 6, Bethel, CT 6801 (Formerly BEST WESTERN PLUS Danbury/Bethel)
Location: United States > Connecticut > Bethel
Price Range: $69 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Danbury/Bethel 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Best Western Plus Danbury/Bethel Hotel Bethel
Best Western Bethel
Bethel Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Danbury/Bethel staff and other travelers.
1 question
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Ontario, Canada
5 months ago

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Questions? Get answers from BEST WESTERN Danbury/Bethel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quite Floor”
 of 5 bubbles DonBarnett1941, 2 days ago | Read review
“Get a room away from elevators and entrances.”
 of 5 bubbles CT-Foodie60, 4 days ago | Read review
“Ask for a second floor room and drive around to the back of the hotel to unload on that level.”
 of 5 bubbles jc44, Oct 19, 2016 | Read review
“Floor 3, odd numbered rooms”
 of 5 bubbles lancereyn0, Aug 16, 2016 | Read review
“King sized handicap accessible is a large room.”
 of 5 bubbles xstchlady, Jul 12, 2016 | Read review
5 of 5
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