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BEST WESTERN PLUS New England Inn & Suites

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#1 of 10 Hotels in Berlin
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229 Reviews from our TripAdvisor Community

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Showing 226: English reviews
New Jersey
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

we reserved a room here to stay overnight for a game at the New Britain Bees stadium. I will have to say..this hotel was so clean! I usually don't do well staying at hotels as they are dark rooms, however this room was bright, inviting & clean. Breakfast also was good!

Helpful?
Thank puddles027
Cocoa Beach, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Thought the 2 1/2 star rating that we saw online was much too low. I would say 3-4. Room was larger than most, quiet, clean. Grandchildren loved the pool. Breakfast was average with quite a few options.

Review collected in partnership with Best Western

Helpful?
Thank hathawaykrell
Stone Mountain, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We have stayed in Best Westerns all across the US and this one has one of the best breakfasts. It is very clean and nice, and very convenient for us when we stay in the Hartford, CT area. We stay in this area often and when we are there we pick this Hotel.

Review collected in partnership with Best Western

Helpful?
Thank Nell H
Gary D, Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with and your review. We are thrilled to hear that you consider our breakfast one of the best you have had! Thank you for always picking our hotel when in the Hartford area and we hope to have you stay with us again! More 

Vienna, Austria
Level Contributor
161 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

What to say, is still our 2nd night and this aren running smooth! After check in problems and 1h delay. We had our reservation also the paperwork for it, everything, but booking was just not there. Instead of supporting me as dummy costumer I was asked to call booking.com instead. I did so, I called them and thanks for booking.com... More 

Helpful?
Thank Silizius83
Gary D, Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us and your review. We are sorry to hear that your stay was not perfect. As for booking with anyone outside of Best Western directly by calling our hotel, 1800-WESTERN or by going to bestwestern.com, we are unable to make changes and I encourage you to always try to book directly with a hotel to... More 

Medford, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So I have been at this property for the past year and a half roughly once a month for the entire time. they staff is perfect the rooms are clean and the beds are wonderful I am diamond and i achieved that as a result of not staying anywhere but best western due to my experience at this property I... More 

Review collected in partnership with Best Western

Helpful?
Thank henryj1955
Gary D, Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for your review and loyalty to our hotel and Best Western. We are very happy to hear how satisfied you are with our hotel. We sincerely appreciate you staying with us and look forward to having you back. More 

Milford, Connecticut, Usa
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Location on the Berlin Turnpike was convenient to many cities in the surrounding areas. The attentive staff and amenities were welcome after a long day. The room was extremely comfortable but could use some upgrading (linens in particular). Most likely would stay at this location again in the future.

Review collected in partnership with Best Western

Helpful?
Thank Vincent M
Gary D, Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us and your recent review. We are glad you found our central location convenient and we have just upgraded our linens as well. We hope to have you stay with us again in the future! More 

new haven, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I liked the layout and general experience. Very cozy and would comeback again. As far as the cost per night they have to upgrade on a lot of level because the executive brand holds true to be the same price and more available. They also have to have an internet available to all without hassle.

Review collected in partnership with Best Western

Helpful?
Thank James K
Gary D, Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us an your review. We are glad to hear you would stay with us again and look forward to seeing you! More 

Scituate, Massachusetts
Level Contributor
6 reviews
4 of 5 stars Reviewed August 17, 2016

We stayed here because it was close to TPC River Highlands and we were going to a golf tournament. The location was great, only about a 15 minute drive. The property was very nice and clean, the room was good, very spacious. Everything was in working order. I wish breakfast had started a little earlier than 7am, because we had... More 

Helpful?
Thank T C
Gary D, Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with our hotel during your tournament at the TPC. We are happy to hear you enjoyed your stay. Regarding our breakfast, we start it at 6am on weekdays and 7am on weekends. We have also added a "Grab and Go" breakfast option for early risers. Thanks for staying with us and we hope to have you... More 

Sunset Beach, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 9, 2016

Have stayed at this hotel several times in the past year. It is our place to stay when visiting friends in Meriden. Breakfast lady is extremely friendly and helpful. She was out of yogurt first day and was so apologetic and promised to have better selection next day. True to her promise, there was plenty next day.

Review collected in partnership with Best Western

Helpful?
Thank Peter L. K
Gary D, Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with our hotel and your review. We are glad you enjoyed your stay and our hospitable staff. We hope to have you stay with us again! More 

Riverhead, United States
1 review
5 of 5 stars Reviewed July 29, 2016

Very clean and comfortable rooms, friendly staff; refreshing indoor pool just off the lobby and a nice breakfast room with an excellent choice of food including waffles and small egg and cheese omelets in addition to the usual hot and cold cereals. Internet is free and fast loading. Coffee in the room and in the lobby 24 hrs. I was... More 

Review collected in partnership with Best Western

Helpful?
Thank Kenneth E
Gary D, Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for your stay with us over the summer and your review. We are glad you enjoyed our hotel and we hope to have you back soon to enjoy all of our amenities again on your next stay! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS New England Inn & Suites

Address: 2253 Berlin Tpke, Berlin, CT 06037-4036
Location: United States > Connecticut > Berlin
Price Range: $91 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New England Inn & Suites 2.5*
Number of rooms: 52
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Also Known As:
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Best Western Berlin
Berlin Best Western
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