We planned an in town overnight to celebrate our anniversary. Sadly, the hot tub was out of order and we didn’t discover this until we had checked in. The bed was harder than either of us prefer. Other then that it was clean and quiet.
The stay was sub par for Marriott. No waters in room. No mini fridge. Room was clean but bed was wrinkled, made like no one really cared much. Not only was wifi and extra expense, they actually block it unless you pay for it. Our phones could access wifi as soon as we left the building. That is petty.
Excellent, professional service and spacious, clean facilities! Will definitely be back. This location far exceeds the experience of the Colorado Springs Marriott. Front desk was very welcoming and knowledgeable. The titanium member benefits are awesome and breakfast was amazing.
I’d give it a 0 if it was an option. Had two reservations back to back and was told they were linked together. Came back to room and access card did not work. Had to go back to desk but no one at desk could “access system.” When front desk employee came back, was told this was for “my security” - OK not what I have experienced at other brands. Not acceptable.
We came in to town to see the Dead & Company. We brought our daughter with us and needed a family friendly hotel. Staff was very nice and accommodating. Rooms were clean and beds were amazing. We will be back!
We found the staff to be wonderful and helpful. From check-in to check-out, only kindness from the staff. The room was very clean and kept up daily - which is very nice to have. There are some walking/biking paths right near the hotel with lots of dining within walking distance. The gym was great and the pool was well maintained and clean.
The staff was kind and considerat upon check- in and throughout my short one night stay! had a great quiet rest in a corner room. Great pillows and shower! I Very much enjoyed the fitness center and the e pressing machine in the M Club!
Rooms were very clean and service was professional. We requested extra blankets and toiletries and it was delivered on time. Pool was clean and plenty of towels. We did not use dining are but it seemed busy and fire place seemed relaxing.
Our room and stay was very good. My complaint would be with Marriott. As a gold member they give you the option of upgrades. I did not want a room close to the elevator and I asked for extra pillows. Neither were done. The hotel overall is updated and very clean. Always a good option.
Absolutely loved our stay. Staff was friendly, rooms were clean, beds were AMAZING. But at the top of the list was how quiet our room was. No noise from other rooms or hallway. No doors slamming or pipes banging or water running next door like we have experienced at other hotels in the same price range. Breakfast the next morning was also above the others. Can't say enough good things!
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