We went to Victor for our first night away from baby, and were thrilled with the Victor Hotel. Our room was clean and comfortable, with a beautiful view and no noise at night. As the hotel is 120+ years old, we expected quirks such as finicky water temperature, but they didn’t bother us in the least. The birdcage elevator was like a mini attraction every time we went to and from the room!
Let's start with my arrival. No one at the front desk but there is a note to call a number and find the employee. So I try this but for some reason the number is not going through on my cell phone. Look around there's a noisy crowd listening to heavy metal music up in the restaurant area and a old biker dude wandering around the lobby adjusting the floor lamp. After looking around awhile, waiting, calling I finally ask this guy if he works there or knows how to get an employee so I can check into my room. He points to an old gentleman sitting up in the bar hanging out with customers. So I trek myself up the stairs and ask him if he could help me get in touch with the employee at the front desk. He seems rather uninterested but says he would. I stand around and wait another 20 minutes, at least and finally this employee comes in from outside and looks at me and says in a seemingly annoyed voice, but maybe he was just busy, "Are you needing to check in?" And I said, "Yes." And he said, rather annoyed again, "You should have called the number on the desk here." In which I replied, "I did, couldn't get through." At this point I'm annoyed there is no "house phone" that can be used for this purpose!! He checks me in, rather quickly, no, "Welcome to Victor." or friendly banter. Just gives me a key and really quickly tells me about the wi-fi, locked hotel after 8pm, and the restaurant hours. I ask him if he knew anything about the trails that go up to the mines (the easy ones right off the main part of town) and he didn't know squat about the area, told me to look it up. Good grief. Finally, got my keys and was able to check in. The bird cage elevator is pretty cool. The room overall was okay. it's not really decorated in the style it should be for the time period. Boring oak furniture. Old, pinkish carpet. The bathroom is in need of an update. I was expecting a claw foot tub but only got older style plastic wrapped type of shower and bath tub, nothing stood out to me in the room except for the cool brick wall, windows and old heating unit. NO PHONES IN ROOM!! People in other reviews said there was room service. Well, how can you order it? There was no "welcome" book in the room that told you about things to do in the area, hotel rules, menu from the restaurant, etc. etc. Nothing. We ate in the restaurant (should be a separate review I'll write one later) and will say that the wait staff works hard but it took nearly an hour for our food to get to us. Also, no one seemed to care about wearing a mask. Many people in and off the street would come in and no mask. In the restaurant the waitresses were not really adhering to it either. I have NO IDEA if my room was properly cleaned or not. They say they take precautions but who knows. Several people from the bar area would leave the bar and not have masks on and go outside to smoke. None of the bikers bothered wearing masks into the building. I get that once you start eating or are having a drink you can take it off, but no one seemed bothered with them at all. Check out was non eventful. Employee at the desk wasn't over friendly, didn't even ask how my stay was. I just gave him the key and said I was checking out of room 408. I love historic hotels. I have a list of ones I want to stay in and many I have already stayed in. I love Victor and really wanted to love the Victor Hotel. In a way I liked the hotel I just wish there was more going on with it and that the staff seemed to give a damn.…
My wife and I stayed here for a couple of nights to be centrally located in the mountains.It was a great neat experience. Beds slept great. No noise from other rooms. The restaurant didn’t have breakfast but there was a coffee shop down the block. Awesome views of the mountains in the distance. The lot across from the hotel wasn’t great but you can just look over it.
We always have loved this place! Usually come on our anniversary which is in Jan. This time we brought our friends on there anniversary for the first time! They loved it!!! They have very quiet rooms and awesome beds!!
The site should distinguish between bookings with the Victor Hotel which had private bathrooms, versus the Olympia which had two shared bathrooms for 10 rooms. The discrepancy in expectation and reality made our stay feel like a bait and switch. The owners seemed to expand their room availability with aquiring the Olympia but not their staff. The shuttle driver to cripple Creek didn't seem interested in serving us so we drove ourselves. Unless you're a history buff and can guarantee you're booked at the Victor do yourself a favor and stay at a modern hotel in cripple Creek.