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Evergreen Lodge

Traveler (69)
Room & Suite (32)
Pool & Beach (10)

About

#24 of 30 hotels in Vail
Location
Cleanliness
Service
Value
WELCOME TO THE EVERGREEN LODGE The Evergreen Lodge at Vail offers the ideal combination of walk everywhere location, warm & friendly service and unbeatable value. Our prime location in Vail Town Center between Vail and Lionshead Villages- is just a short walk and even shorter ride on the complimentary Town of Vail bus, to world class shopping, dining, summer and winter activities. We take pride in offering warm hospitality, making every guest experience comfortable, carefree and memorable. Spacious accommodations allow guests to unwind in the perfect blend of comfort and traditional ski lodge charm. Pet friendly rooms make it possible to bring your best friend along.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Business Center with Internet Access
Concierge
Heated pool
Hot Tub
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located

Location

Full view
86Good for walkers
Grade: 86 out of 100
12Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
361Reviews
5Q+A
78Room tips
Traveler rating
  • 50
  • 132
  • 103
  • 34
  • 42
Time of year
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Popular mentions
Third stay at this property. The good: + Close to Vail Surgical Center + Low resort fees compared to other options + Free Parking The not-so-good: - Aging - In-room coffee not consumable by humans - Vague pet policy not enforced
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Response from Mobile64482665580, Front Office Manager at Evergreen Lodge
Responded 4 weeks ago
Thank you for the feedback FrontRangeDenizens. Being next to Vail Health makes it a perfect location for our guests that are here for medical reasons. Our resort fee includes all amenities, we know many other places will try to add many extra fees, we like to keep it all together in one. Aging- We are one of the first hotels in Vail and with that we understand there are many things we have to work on from time to time, that's why we work on improvements all year round to make sure our guest are satisfied and comfortable. Coffee- Our coffee is very well enjoyable from what our guests have told us, but we will certainly take a look to see if there are other options to keep on the side upon request, maybe something lighter or stronger depending on the preference. Pet Policy- We take our policy very serious and have proper procedures any time there is a complain, we apologize if there was a problem during your stay. Thank you for staying with us, we look forward to a future stay, please give us a call directly and we will make sure we offer the best rate available.
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I was calling to ask how much is room and women was very rude with me on the phone. When I came she said room was more expensive because of pet, but I asked her on the phone about pet fee and she didn’t say nothing. Everything was fine I was there just one night. But that old
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Response from Mobile64482665580, Front Office Manager at Evergreen Lodge
Responded 4 weeks ago
Good afternoon 779siarar, Our apologies for the misunderstanding over the phone, not sure where the miscommunication happened, we are pet friendly and there is a fee per night per dog again our apologies if this was not communicated to you over the phone when you first called to inquire. Please give me a call directly to discuss the situation further. Gabriel Gonzalez Guest Services Manager 970-476-7810 Ext.183
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i called in advance to make sure they will have crib for me they said they will have one showed up at 1230am no crib!! front desk was just down rite rude, the next morning thy lied to me saying they accommodated me by giving me 2 beds in fact this is what i paid for o and the
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Response from Mobile64482665580, Front Office Manager at Evergreen Lodge
Responded May 11, 2019
Our sincere apology, seems like there was a major miscommunication issue with our departments that night. We have since taken action to ensure this doesn't happen again. Again we apologize for the bad experience you had at the hotel. Thank you for staying with us.
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When I checked in the staff member charged the 3 night stay of $1115 to my debit account twice. Despite many attempts to get this corrected I have still ( 8 days later) not been refunded one of these payments of $1115. My bank cant do anything for 15 days as the staff including
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Response from Mobile64482665580, Front Office Manager at Evergreen Lodge
Responded May 11, 2019
Hello 567leigha, Our apologies for what transpired that day. Looking in to the problem we found out there was a system issue at check in, we reversed the transaction in the system right away but to our surprise it took longer than expected. This is not the experience we want our guests to have while staying at the hotel. We have taken the measures to make sure this doesn't happen again. Thank you for booking with us.
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Upon making reservation, on the third call inquired about being refundable in the event of road closure, and was told that I should buy the insurance, bought it, worthless. Was told I’d be very close to front door since there for medical. Arrived and not in their notes and after
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PRICE RANGE
$149 - $336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
evergreen hotel vailevergreen lodge vail
LOCATION
United StatesColoradoVail
NUMBER OF ROOMS
133
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