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Arrabelle at Vail Square, A RockResort

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675 Lionshead Place, Vail, CO 81657-5214
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What you can expect during your stay
  • Contactless check-out
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Arrabelle at Vail Square, A RockResort
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 29 hotels in Vail
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled at the base of Vail Mountain, in the heart of Lionshead, The Arrabelle at Vail Square offers a premium service in a unique location. Inspired by the grand hotels of Europe's historic alpine villages, The Arrabelle at Vail Square combines timeless elegance, European charm and impeccable service. Dine at Tavern on the Square's mountainside patio, unwind at the award-winning RockResorts Spa, or take advantage of the other extraordinary amenities including slopeside ski valet, rooftop hot tubs and lap pool, state-of- the-art fitness center and more. Treat yourself to the ultimate luxury resort experience in Vail.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Ski In / Ski Out
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Centrally Located
Languages Spoken
English
707Reviews14Q+A100Room tips
Traveler rating
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Popular mentions
MJBTexas wrote a review Sep 2020
Texas253 contributions11 helpful votes
This was our first stay at the Arrabelle. It is conveniently located in Lionshead Village so it walking distance to several restaurants and stores. You can also take a short bus ride to Vail Village. The resort was beautiful and the staff was attentive and courteous. They are practicing the Covid safety protocols closely so we felt safe. The spa was closed but we will definitely try it next time. The room was large and well appointed. The bed was comfortable too!
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Date of stay: August 2020
1 Helpful vote
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Allison F wrote a review Dec 2019
Arvada16 contributions10 helpful votes
Hotel's Favorite
We're from Denver, and drove up just for a night as a couples' getaway. The hotel and grounds are just beautiful. The service was impeccable from the valet to the front desk to the housekeeping staff. We stayed in a deluxe king, and we loved it....it was comfortable, spacious for two people, and so beautiful. We didn't ski this time, but we would've been able to walk right to the lifts in about two minutes. The restaurant was great. We especially loved the rooftop hot tub. It was perfect for a romantic evening. We will absolutely stay there again.
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Date of stay: December 2019Trip type: Traveled as a couple
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Samsonite_0 wrote a review Aug 2020
Santa Rosa, California147 contributions248 helpful votes
Unfortunately Vail isn’t the same mountain town as it once was, which is really sad. Stayed at the Arrabelle and the rooms were wonderful. But don’t promise people that are staying at the hotel to reserve the pool only to get taken over by a bunch of kids. COVID-19 is still out there and it was really reckless to let that many people in the pool without disinfecting it first. The whole town is way too overcrowded, where’s the mayor of Vail to have a saying in this. Besides, didn’t the mayor get the coronavirus just recently? Anyway, I’m saddened about the situation in Vail and the other establishments that are not taking this matter serious enough. As far as the Arrabelle, it’s a wonderful hotel. Yet this is not a good start for the hotel and the town also.....
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Date of stay: August 2020Trip type: Traveled with family
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zooche wrote a review Aug 2020
Denver, Colorado38 contributions44 helpful votes
This is my favorite hotel in Vail. Still is. But although I appreciate the attempt to open, the hotel can’t provide the experience that a guest should expect from this brand and for the rates being charged. The rooms are still great although I can’t fathom why the hotel switched to a very cumbersome and difficult to use TV system. In the end, there was no way to connect to Netflix without downloading Chromecast or connecting a cable or having to figure something out. I just wanted to turn on the TV and choose. To be clear - this was a massive screw up by management. Off brand. Guests want is to be simple. The bathrooms and tubs and still amazing and the hotel still has excellent bath products and has them at the tub as well as the shower. The front desk bell personnel have a great attitudes and keep a good disposition in a tough situation. Hope management rethinks the TV sitch and opens the Tavern.
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Date of stay: August 2020Trip type: Traveled solo
1 Helpful vote
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Allison K wrote a review May 2020
San Juan, Puerto Rico1 contribution2 helpful votes
My husband and I booked a package through Vail Resorts for 4 nights at the Arrabelle + Epic passes. We paid over $1,750/day, but as it was our first Christmas together and as we were alone since is my husband’s mom died earlier in the year, we splurged. I tried to really knock Christmas out of the park and ordered my husband a $4k limited edition watch that was only available in London. To cut the “Saga of the Traveling Watch” short, it cost me another $1k and 3 months of logistical nightmares to get the watch back to the US just in time for Christmas. As we were nearing the 25th, I had the watch sent directly to the hotel through USPS with guaranteed delivery on December 23rd; however, the “guarantee” turned out to be only aspirational, with actual delivery on the 27th, after we had left. In the runup to the trip, I alerted the Arrabelle hotel staff of the complete details on the package, and during our trip, from December 20th to 25th, I chatted daily to the front desk as service mishaps – like forgetting to clean our room a couple of days, incorrectly booking our CME shuttle, and messing up a snow mobile tour – didn’t instill the greatest level of confidence in their abilities. As we left on the 25th and the watch still hadn’t arrived, we filled the Arrabelle’s package forwarding template with our details and requested insurance amount of $4k. The Arrabelle staff ensured us that the information filled on the form was complete and all they needed to redirect it to our home address. They would charge the Fedex shipping fees to the card linked to our room. When the watch arrived on December 27th, the Arrabelle staff redirected the passage and insured it for $2,450 without confirming the lesser insurance amount with us before sending. The staff sent us the tracking number and said the responsibility is no longer theirs. Fedex soon after lost the package. The Arrabelle refused any assistance in helping the Fedex claims officer with a description of the package. Upon verification that the parcel was lost, Fedex paid the $2,450 insurance to the Arrabelle, as the shipper. The Arrabelle accepted the $2,450 as their own, denied any wrongdoing in under insuring the package, has left all of our email and phone requests for clarification on the matter unanswered. We asked a lawyer to reach out to the Arrabelle, as at least the $2,450 if not the full $4k is legally ours. Our letters were redirected to an inconsiderate legal department that has refused to answer. I paid over $8k during my subpar stay, and they, in turn, cannot even bother to answer our calls or return to us the Fedex insurance money that they stole.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Room Tip: Terrible customer service
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3 Helpful votes
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PRICE RANGE
$345 - $1,757 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arrabelle at vail square, a rock hotel vail, arrabelle vail square, arrabelle hotel vail
LOCATION
United StatesColoradoVail
NUMBER OF ROOMS
81
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Frequently Asked Questions about Arrabelle at Vail Square, A RockResort
Which popular attractions are close to Arrabelle at Vail Square, A RockResort?
Nearby attractions include Adventure Ridge (0.10 miles), Lionshead Jewelers (0.05 miles), and Wild bills emporium (0.1 miles).
What are some of the property amenities at Arrabelle at Vail Square, A RockResort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Arrabelle at Vail Square, A RockResort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Arrabelle at Vail Square, A RockResort?
Conveniently located restaurants include The Little Diner, Moe's Original BBQ, and Garfinkel's.
Are there opportunities to exercise at Arrabelle at Vail Square, A RockResort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Arrabelle at Vail Square, A RockResort located near the city center?
Yes, it is 0.3 miles away from the center of Vail.
Are any cleaning services offered at Arrabelle at Vail Square, A RockResort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Arrabelle at Vail Square, A RockResort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Arrabelle at Vail Square, A RockResort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Arrabelle at Vail Square, A RockResort have any great views?
Yes, guests often enjoy the mountain view available here.
Is Arrabelle at Vail Square, A RockResort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.