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Arrabelle at Vail Square, A RockResort

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675 Lionshead Place, Vail, CO 81657-5214
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Traveler (232)
360
Panoramas (93)
Room & Suite (460)
What is Travelers’ Choice?
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What you can expect during your stay
  • Contactless check-out
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Arrabelle at Vail Square, A RockResort
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 29 hotels in Vail
Location
4.9
Cleanliness
4.9
Service
4.6
Value
4.3
Travelers' Choice
Nestled at the base of Vail Mountain, in the heart of Lionshead, The Arrabelle at Vail Square offers a premium service in a unique location. Inspired by the grand hotels of Europe's historic alpine villages, The Arrabelle at Vail Square combines timeless elegance, European charm and impeccable service. Dine at Tavern on the Square's mountainside patio, unwind at the award-winning RockResorts Spa, or take advantage of the other extraordinary amenities including slopeside ski valet, rooftop hot tubs and lap pool, state-of- the-art fitness center and more. Treat yourself to the ultimate luxury resort experience in Vail.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Ski In / Ski Out
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English
738Reviews15Q+A100Room tips
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Pat G wrote a review Yesterday
1 contribution
We made a trip to beautiful Vail and stayed at the Arrabelle and our stay was pretty neat, the staff was friendly and helpful with all we need. The beed was excellent and they had all types of perks for your stay, the food was excellent and the transportation to Vail Village 24/7 was executed as well in a very short time, beautiful views and excellent accommodations!
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kevin C wrote a review Sep 8
1 contribution
Professional and friendly staff from check in to checkout. Beautiful hotel right at the base of the mountain. Room and hotel amenities over exceeded expectations. Can not wait to stay at the Arrabelle again
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Date of stay: September 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shervanne wrote a review Aug 2022
2 contributions
The Arrabelle is a beautiful hotel and spa! The massage was the best I've ever had, his name is Felix and he's magical. The steam room, jacuzzi and oxygen room place you in a complete state of Zen. The staff go way above and beyond and every one of them seem to genuinely love their job. Jeff, Ben, Grant and Dante were all super kind, helpful, quick, informative, and funny! We loved their energy! They all made it a point to be accommodating and provide whatever service we needed almost immediately. The customer service among all of the staff was top notch - it's very clear that they all love what they do, and they love ensuring your stay at the Arrabelle is as pleasant, fun and safe as possible. I can't wait to come back!!
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Date of stay: August 2022
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Room Tip: The pool is on the 4th floor, and our 4th floor room had a deck with a stunning view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alix H wrote a review Jul 2022
2 contributions2 helpful votes
We stayed at the Arrrabelle in July 2022. The stay was perfect, hotel staff were top notch!! The hotel is so convenient to everything you need during your stay in Vail. Look forward to returning soon!!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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scooparama wrote a review May 2022
Las Vegas, Nevada35 contributions14 helpful votes
+1
Located in the center of Lions Head Square, just steps from the gondola, the Arribelle is an amazing Hotel in & of itself, with beautiful architecture & classic furnishings. But what really impressed us was the hospitality, professionalism, & warmth of the staff, from the baggage & valet crew in the Porte cochere, to the cheerful front desk clerk, to the food & beverage staff in the restaurant to the guest room attendants, & spa therapists. We checked in on April 10th 2022, & stayed for 3 wonderful nights.  Here are some examples of how the Arribelle staff went above & beyond for us. We wanted my wife's skis waxed, but it was late afternoon & the ski shop was closing. The valet attendant told her not to worry, that he knew the ski tech, & would personally run her skis over to the shop, & bring them back in the morning. Sure enough, when she went out to valet the next day, her skis were freshly waxed, & serviced. We loved the breakfast buffet, but I wanted some of the soppressata mixed into my omelet. No problem! They took care of it for me. Our guest room attendant brought us slippers up to the pool when I forgot mine, & made sure our water was stocked, & ice bucket was full. Samantha, our massage therapist, was nothing short of stellar. She delivered the best massages my wife & I ever had, & that's saying something because we've experienced massage from all over the US & Asia. Samantha was the BEST! I can't wait to return this winter for more wonderful pampering by the great folks at the Arribelle Hotel!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mmkrug wrote a review May 2022
Grand Junction, Colorado22 contributions21 helpful votes
It was the first time at the Arrabelle and we were so impressed that we will make it our go-to annual birthday trip! Lana and Antonio were friendly and so very helpful. The food for breakfast was outstanding, the roof-top pool has incredible views and our room was extremely comfortable.
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Date of stay: May 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jennifer wrote a review Feb 2022
2 contributions1 helpful vote
We were so excited to spend a week at the Arabelle. We were big skiers and had the experience being good, would've wanted to return here regularly. However, we didn't feel that the Arabelle value its customers. The staff often overpromised (or lied?) and underdelivered. For the price and the branding, our experience with the staff was simply unacceptable and some might argue that the staff's outright lies were unethical. The types of interactions we experienced should never have occurred anywhere within hospitality, let alone at a so called "top notch" resort: - We were promised champagne by the concierge prior to check-in and was instead given two drink vouchers that can only be obtained after purchasing a meal at the Tavern. - The hot water was stopped towards the end of our trip (Feb 4th). No hot water at a ski resort in middle of winter! My husband spent the entire afternoon calling/waiting for resolution while the front desk staff gave non-committal responses as to when the situation will be resolved. - 5 hours later we went down to speak directly to the front desk. We were still given non-committal responses. To Arabelle's credit, they waived our lunch. - 8 hours later we were told after calling that the entire Vail didn't have hot water...seemed a bit fishy since the hot tub upstairs was working fine. - The next day when we checked out, Andrew at the front desk (who was there morning of Feb 5th) told us that all our resort fees for our entire stay would be waived. We found out after we got home that it was a complete LIE. This made us feel that Andrew just wanted to dismiss us and pushed the problem onto the next person. - After several back and forth with the Arabelle, the final invoice we promised/received did not match with the credit back to our credit card, causing us more back and forth with the credit card company WEEKS after we checked out. - We were promised by several staff member that the manager would be contacting us for resolutions and no one had called. When we finally called and spoke with a manager (Dante), he claimed it was the first time he was informed of this problem. We completely understand the glitches happen. But how Arabelle staff handled the situation was very disappointing. We felt we were often given lip services. Stay here if you want to risk spending hours trying to work with the Arabelle for resolutions in the event of a problem; weeks after the trip.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Scott wrote a review Feb 2022
1 contribution1 helpful vote
My wife and I chose the Arrrabelle for our honeymoon. Unfortunately, our experience was not great for the quality and price of the hotel. We did not have hot water for 2 days. The staff, including management did not take any steps to resolve the issue for us. We repeatedly called the front desk, asked to speak with management or anyone that could help us. We received inconsistent communication and treatment. Promises to refund us the resort fees for the 2 days without hot water we’re not kept. This is not how we wanted to spend our honeymoon.
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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TravelAficionado101 wrote a review Feb 2022
Miami23 contributions6 helpful votes
If you’re looking for top notch service, luxury amenities & a true ski in/ski out- this is your resort. Before ever stepping foot in the resort the Concierge went above and beyond to ensure we had everything taken care of for our large group of families traveling together for Winter Break. It was 11 of us all with children ages 5-7 years old. My family and I booked through American Express- Fine Hotels and Resorts. The moment we arrived from Eagle we knew this was going to be a trip of a lifetime! Lana & Arianna at the conceirge desk greeted us with big smiles and welcoming hello’s as we walked in from valet for the first time. We arrived around 12:30PM, earlier than normal check-in time of 4PM. Donte at the front desk surprised us with the ability to get us into our room early, anyone who has traveled with small children knows is priceless! We were escorted to a stunning and expansive 2 bedroom residence on the 4th floor fully appointed for our week long stay. No request was too big or too small. The team at the Arrabelle had it covered. The kids really enjoyed the hot cookies and cocoa every afternoon and mom really enjoyed the little splash of Bailey’s inside. When you step out of the resort you’re in Vail Square. Restaurants, shops, general store, equipment rentals and the beautiful mountain are all just a few steps away. The ski Valet went above and beyond to ensure everything was smooth sailing for us. We rented our ski’s at Vail Sport a partner of the Arrabelle and received a 20% discount just for being a guest of the Arrabelle. The best part is no lugging equipment when you stay here. Vail Sports valeted our equipment to the Arrabelle Ski Valet at the gondola after our fittings. In the morning we enjoyed complimentary breakfast for our family in Tavern and headed to the Ski Valet right outside the resort at the base of the mountain. When we arrived at Ski Valet the wonderful staff greeted us with smiles, warm boots and our bin full with everything that we needed to enjoy the fresh snow that had just fallen on the mountain. The kids went to ski school which is also right outside the Ski Valet, so it was so easy getting them booted up and off in the morning. We stay in a lot of nice resorts and The Arrabelle is at the top. We will be back next year and plan on making this our annual winter break destination for many years to come!! Thank you to the Arrabelle team for going above and beyond and a special thank you to Lana, Arianna, Leah and Donte!!
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Date of stay: February 2022Trip type: Traveled with family
Room Tip: The Conceirge is AMAZING!! They made our trip smooth sailing even before we left Florida for our...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John G wrote a review Jan 2022
1 contribution
Wonderful facility with wonderful staff. Distance to gondola from ski valet was approximate 20 feet! Ski valet was great, door valet, drivers were amazing, Concierge was spot-on every time, front desk staff were very helpful, breakfast was a work of art. We were treated like visiting royalty.
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Date of stay: January 2022
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Room Tip: We got one of their least expensive rooms and it was amazing......
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$396 - $758 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arrabelle at vail square, a rock hotel vail, arrabelle vail square, arrabelle hotel vail
LOCATION
United StatesColoradoVail
NUMBER OF ROOMS
81
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Frequently Asked Questions about Arrabelle at Vail Square, A RockResort
Which popular attractions are close to Arrabelle at Vail Square, A RockResort?
Nearby attractions include Adventure Ridge (0.1 miles), Lionshead Jewelers (0.08 miles), and Charlie's T-shirts (0.06 miles).
What are some of the property amenities at Arrabelle at Vail Square, A RockResort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Arrabelle at Vail Square, A RockResort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arrabelle at Vail Square, A RockResort?
Yes, parking is available to guests.
What are some restaurants close to Arrabelle at Vail Square, A RockResort?
Conveniently located restaurants include The Little Diner, Moe's Original BBQ, and Montauk Seafood Grill.
Are there opportunities to exercise at Arrabelle at Vail Square, A RockResort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Arrabelle at Vail Square, A RockResort have an airport shuttle?
Yes, Arrabelle at Vail Square, A RockResort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Arrabelle at Vail Square, A RockResort located near the city center?
Yes, it is 0.3 miles away from the center of Vail.
Are any cleaning services offered at Arrabelle at Vail Square, A RockResort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Arrabelle at Vail Square, A RockResort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Arrabelle at Vail Square, A RockResort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.