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Holiday Inn Vail

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#18 of 33 Hotels in Vail
Certificate of Excellence
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388 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Monument, Colorado
Level Contributor
144 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel needs work as do the rooms and the price they get is not worth what your paying for. The front desk supervisor ……..well lets just say he should not be in the position he is in. No one at the from desk on the day we arrived should be there. Never asked me or thanked me for being a... More 

Helpful?
Thank Marine-0311-Grunt
Grand Junction, Colorado
Level Contributor
116 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I have been a Platinum or Spire elite customer for nearly two decades so for me to rip on a Holiday Inn should tell you something. First of all they now charge $15-25 per day for parking. Not because there is limited parking but because, as they told me: "this is Vail, we can charge for resort parking". Except it... More 

Helpful?
Thank trisporter717
IHGService, Guest Relations Manager at Holiday Inn Vail, responded to this review

Dear trisporter717, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We apologize for the shortfalls you have noticed with the fees and if we were not able to offer you an upgrade. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around.... More 

Travelers are raving about these Vail hotels

2 reviews
2 of 5 stars Reviewed 4 weeks ago

The hotel and room were clean, but the pool was disgusting. It must not have been cleaned in several days. Valet is mandatory, even though they may park your car 20 feet from you. We came back to the hotel at 11pm last night and there were 5 guest cars running with the doors open, and the valet had gone... More 

Helpful?
Thank Mark N
IHGService, Guest Relations Manager at Holiday Inn Vail, responded to this review

Dear Mark N, Thank you so much for staying with us and taking the time to leave us your feedback. I am pleased to know that you found our hotel and rooms clean. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can... More 

Memphis, Tennessee
Level Contributor
103 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A couple of friends and I stayed here for one night as we wanted to visit Adventure Ridge at Vail Resort. This hotel was one of the few in the area that was available that was reasonably-priced when using points. It's not in walking distance of the resort - in fact it's on the other side of the interstate. But... More 

Helpful?
Thank Cards-Preds-Fan
Lakewood
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Check in was fine; however, there was absolutely no recognition for being a Platinum Elite Member. The room was dated with a soiled couch with holes and a strangely large table with two wood chairs. There was only 1 wash cloth, 1 hand towel and no bath mat. There was no warm water in the sink and the bath drained... More 

Helpful?
Thank George H
IHGService, Guest Relations Manager at Holiday Inn Vail, responded to this review

Dear George H, Thank you for staying with us recently and for taking the time to write a review of our hotel. It is regrettable that the overall level of service you have received did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced due to shortfalls on some of our room amenities.... More 

Boulder, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 22, 2016

We checked in this past Saturday around noon. Well before the check in time. The manager smiled, greeted us warmly and asked how he could be of assistance. We asked if there was any way possible for us to check in early. He immediately contacted housekeeping on his walkie and found us a room. After we checked in, my wife... More 

Helpful?
Thank Jamie P
Surprise, Arizona
2 reviews
2 of 5 stars Reviewed August 10, 2016

We visited this motel in the summer off season. Parking is by Valet Only all season at a cost of $15. . The room we were assigned had a carpet that was stained by what appeared to be grease all over the floor. There was one hand towel and washcloth and when we called to question this we were told... More 

Helpful?
Thank DSCS1
IHGService, Guest Relations Manager at Holiday Inn Vail, responded to this review

Dear DSCS1, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the lack of bathroom amenities, the condition of the room's carpet and the level of service you received. I have forwarded your feedback to our hotel management to work... More 

Atlanta, Georgia
Level Contributor
124 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed August 10, 2016

This is an un-remodeled Holiday Inn . it's conveniently located right off the highway, next to a McDonalds (currently being renovated) and a Safeway. Come with calibrated expectations and you'll be OK. The room I was assigned to overlooked the parking lot - which wasn't full, yet I had to valet in the off season. ($15 to park at a... More 

Helpful?
1 Thank PHXJeremy
IHGService, Guest Relations Manager at Holiday Inn Vail, responded to this review

Dear PHXJeremy, Thank you for staying with us recently and for taking the time to write a review of our hotel. Allow us to apologize for any inconvenience you may have experienced due to some of our room amenities. Let us assure you that we want nothing more than to ensure your satisfaction from the time you arrive, up until... More 

Palm Springs, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 7, 2016

Wanted a nice place to stay but thought all the hotels in Vail would be over $250 a night and that was too much for 1 night. To my surprise the Holiday Inn was $105 great price for a great place. The he hotel was perfect, everyone was polite and helpful. Room was great. I'd come back just to sit... More 

Helpful?
Thank DBrown92264
Aurora, Colorado
1 review
1 of 5 stars Reviewed August 7, 2016

Stay as far away from this place as possible. From the mandatory valet parking-Where I watched employee's abuse customers cars-to the attitude of the front desk employee's, to the cleanliness of the room, the inoperative tv, and the general lack of care and concern of employee's. Don't recommend this place at all. We will never go back there.

Helpful?
Thank tr250pjd
IHGService, Guest Relations Manager at Holiday Inn Vail, responded to this review

Dear tr250pjd, Thank you very much for taking the time to share your comments online. Please accept our deepest apology for the experience you had with the service you received from our staff and the cleanliness of our rooms. It is regrettable that we fell below your expectations. We have sent you a private message to obtain some additional details.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Apex Vail Hotel is a remodeled multi-million dollar hotel. As a Vail Quality Holiday Inn, the amenities on-site match those of a 5-star resort. On-site you will find three popular restaurants of varied cuisine from sushi to Mexican, a breathtaking cozy lobby lounge, richly appointed hotel rooms and mountain style condominiums , as well as a massage studio for an affordable yet luxurious experience. We pride ourselves in offering our guests a truly unique combination of outstanding products and guest experience combined with value. The Holiday Inn Apex Vail Hotel is located just minutes away from Vail Village and offers a free shuttle service to the Vail Ski Mountain throughout the winter. ... more   less 

Additional Information about Holiday Inn Vail

Address: 2211 N Frontage Rd, Vail, CO 81657-3937
Location: United States > Colorado > Vail
Price Range: $314 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Vail 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn - Apex Vail Hotel Vail
Vail Holiday Inn
Hotel Style:
#9 Spa Hotel in Vail
#17 Romantic Hotel in Vail
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