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Austria Haus Hotel

#5 of 33 Hotels in Vail
Certificate of Excellence
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Austria Haus Hotel
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296 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Denver, Colorado
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here when we went to Vail for a Bravo!Vail concert. The location allowed us to walk everywhere we wanted to go, from the amphitheater to dining to shopping. The staff was great, the room we had was very comfortable, and the included continental breakfast was above average in our experience.

Helpful?
2 Thank William D
Wellesley, Massachusetts
Level Contributor
151 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked our Austria Haus stay without knowing anything about the layout of Vail village, especially that it consists of a large pedestrian area bisected by a picturesque creek ... and that this hotel is in the prime spot. Our room was beautiful and comfortable, with a reading nook and luxurious bathroom. The breakfast satisfied a range of tastes, offering... More 

Helpful?
2 Thank nlc58
LAV81657, Manager at Austria Haus Hotel, responded to this review

Nlc58, I am so sorry you had issues with the parking situation and were charged at the structure across the way. Please email me so we can discuss this in more detail. I would like to thank you for the excellent review on our location and the breakfast. These two things are what I think make us stand out to... More 

Evergreen, Colorado
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Austria Haus has one of the best locations in Vail: steps away from the famous bridge, near the Creek. Great place, beautiful decoration, quiet, friendly, delicious buffet for breakfast, easy to park (with Valet Parking or across the street from the Parking Place), swimming pool is a must and where you can enjoy the view and activities of the creek....... More 

Helpful?
1 Thank contreras g
LAV81657, Manager at Austria Haus Hotel, responded to this review

Contreras, Thank you for such a great review about your stay with us. Our location is one that cannot be beat. Valet can be tricky being on the pedestrian street and I am happy to hear you thought it was easy. Our bell staff is one of the best in Vail. We look forward to welcoming you back again soon.... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Austria Haus was very accommodating and pleasant. When they found out we were on our honeymoon they sent chocolates and fruits to our room which was a very nice gesture. Overall, we would recommend Austria Haus to anyone.

Helpful?
2 Thank Cory S
LAV81657, Manager at Austria Haus Hotel, responded to this review

Cory S, Vail is a special place to spend your honeymoon as there are so many activities to do in the winter and summer. We were more than happy to make your trip special and we loved that we got to celebrate with you two. Next time you are in Vail please let me know as we would love to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

From check in to check out we could not have been treated any better, Hotel staff treated us like Family, our room was clean, everything worked, A/C was great, Breakfast was wonderful with a great selection of fresh foods. Entire staff from front desk to housekeeping were respectful and very friendly. next year no other place to stay. Location is... More 

Helpful?
2 Thank oured8
LAV81657, Manager at Austria Haus Hotel, responded to this review

Oured8, I am happy to hear that throughout your entire stay that you have never been treated better. One thing I like to tell people is you are our family when you walk through those doors and we cannot wait for you to return when you leave. Please reach out to me directly as I will make sure your next... More 

Lincoln, Nebraska
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 22, 2016

The location of this gem can't be beat. The building sits beside the Gore Creek right next to the covered bridge. The rooms are charming and cozy. They have all the amenities one could want. In addition to the lovely accommodations, a complimentary breakfast is included. The staff is friendly and courteous.

Helpful?
2 Thank mojomax
LAV81657, Manager at Austria Haus Hotel, responded to this review

Mojomax, Thank you for your review of the property and your most recent stay with us. It was our pleasure hosting you on your trip up to Vail. The location to everything in the village is one that cannot be beat. Please keep us in mind on your next trip up to Vail as we would love to host you... More 

Austin
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 21, 2016

Extreme customer service seems to be the motto for this hotel. Everyone was incredibly accommodating and helpful. We had a lovely stay! The heated pool and hot tub are just above the rushing river, making swimming an incredible experience. Breakfast was plentiful with lots of fruit, cheeses, meat, breads, cereals, and waffles. Strawberry bars were served in the lobby in... More 

Helpful?
2 Thank CMOMOM
LAV81657, Manager at Austria Haus Hotel, responded to this review

CMOMOM, Extreme customer service is our motto ;-) here at the Austria Haus. We enjoy serving others and making their trips to Vail one they will never forget. As soon as guest walk through the door they become a part of our family. The breakfast and afternoon treats are a great addition to the resort fee. We just added the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2016

Clean and spacious room, extremely clean bathroom, everything we needed was there. There was a small pool which we didn't use but the place was nice. The staff was very friendly and welcoming! Simple yet tasty and convenient breakfast.

Helpful?
2 Thank Sergey M
LAV81657, Manager at Austria Haus Hotel, responded to this review

Sergey M, It is always nice to hear that you enjoyed the room and everything was clean. We work extremely hard to keep everything clean and having all the amenities guest might need in the room on arrival. Next time you come you should leave time for the pool as it is extremely relaxing with it overlooking the mountain and... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 19, 2016

We had a wonderful stay at the Austria Haus. The location was fantastic-right in the heart of the village. The room was comfortable with a large bathroom and so sound proof we didn't hear a peep from our neighbors. The hotel staff was also the friendliest I have encountered. They were helpful with suggestions of hikes and restaurants and greeted... More 

Helpful?
2 Thank Dana R
LAV81657, Manager at Austria Haus Hotel, responded to this review

Dana R, The staff here is second to none and I am happy to hear they were able to help you with all your needs. Planning hikes and restaurants can be a challenge sometimes in an area one is not familiar with, however they are the experts and it seemed to show with you. The village has a lot to... More 

Salt Lake City, Utah
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 10, 2016

From the start, our stay at Austria Haus was incredible. The staff and manager were extremely helpful and made us feel special. Since it was the slow season and many of the rooms were available, we were upgraded to a suite which was nothing short of amazing (the fireplace was a nice perk). It was our 5 year anniversary and... More 

Helpful?
2 Thank Clayton311
LAV81657, Manager at Austria Haus Hotel, responded to this review

Clayton311, I am glad the staff and myself was able to make you and your wife feel special on your anniversary. When we are able to upgrade our VIP guest we are more than happy to do so. If was our pleasure hosting you two and we cannot wait to welcome you back soon. Warm Regards, Leslie Kingery Resident Manager... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Discover Vail's premier boutique hotel in the heart of Vail Village. Inspired by the authentic, family-run ski chalets of the Austrian Alps, Austria Haus exhibits warmth and hospitality with a touch of alpine class. This exquisite 25-room boutique hotel offers the perfect combination of modern amenities, the ideal location and exceptional guest services. ... more   less 

Additional Information about Austria Haus Hotel

Address: 242 E Meadow Dr, Vail, CO 81657
Location: United States > Colorado > Vail
Price Range: $217 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Austria Haus Hotel 3.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Austria Haus Vail
Hotel Austria Haus
Hotel Style:
#2 Romantic Hotel in Vail
#8 Family Hotel in Vail
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