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Ritz Carlton Club & Residences

#12 of 33 Hotels in Vail
Certificate of Excellence
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Ritz Carlton Club & Residences
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146 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Atlanta, Georgia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have enjoyed the 3 bedroom condo very much!! They have maid service each day / excellent concierge / good gym / stunning views / great pool / walking distance to the village & shops & mountain. Nighttime sky here is breathtaking. Hydrate all week to avoid altitude sickness -- our building offers you water everywhere you go & sunscreen... More 

Helpful?
Thank BAHAAtlanta_Georgia
San Diego, California
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Please see my previous review to see how amazing it was before. We stayed here three times in the summer and once in the winter. We even purchased through their timeshare program after staying here the first time. Perhaps if you never experience the truly exceptional service you might not understand my complaints. The concierge was good in terms of... More 

Helpful?
Thank Aja S
Sebring
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed at other Ritz Carlton properties and decided for Vail for our 20th anniversary and my daughter's 19th birthday. Can I just say FABULOUS! Theo our concierge was so helpful and accommodating and bent over backwards to make sure our stay was super. He's a gem. Also, Brian was a superstar problem solver. The entire staff is rich... More 

Helpful?
Thank Guinevere B
Skippack, Pennsylvania
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our visit this year was in a 3 bedroom suite. If you want to experience a fine hotel, then stay at this Ritz. Everything that you could aks for is in the hotel. The staff makes sure your visit is enjoyable and we used the services of the valet staff and concierge to help make sure all of our needs... More 

Helpful?
Thank 794georgew
Woodbridge, Virginia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I are Marriott Vacation Club owners, but never had the opportunity to explore one of the Ritz Carlton Club properties (part of Marriott Vacation Club) before. We felt very welcome from receiving an email from Anne about 3 weeks before our visit to the time we pulled into the valet area to the moment we left that... More 

Helpful?
1 Thank Karl R
Denver, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2016

We had the most amazing weekend during the GoPro Mountain Games. The service from Vail Resorts and the Ritz Carlton was above and beyond what we could have imagined. I would recommend to everyone to check out the Ritz at Vail..

Helpful?
Thank Wil E
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Greetings Wil E, Thank you so much for the kind review and I'm glad you had a great time at the GoPro Games! Please come back and see us again soon. Best, Kyle G Assistant Front Office Manager More 

Salt Lake City, Utah
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 30, 2016 via mobile

We had a great experience from arrival to departure. The staff greeted us by name throughout our stay. Bell Staff and Concierge were very helpful with directions, recommendations and restaurant reservations. The shuttle service was also a big plus! Our three bedroom residence was beautiful and comfortable. We look forward to a return trip.

Helpful?
Thank Richard L
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Hello Richard, I'm so happy to hear that you had such a great experience with us! I'm constantly impressed at the extent to which our bell staff and concierge know the area. We look forward to welcoming you back soon. Best, Kyle G Assistant Manager More 

Texas
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 28, 2016

What can you say, the service is great! We had a 3 bedroom condo with all the works. Heated pool, hot tub, smore's each evening. Shuttle ride into town when needed. They have a teen room with pool tables, shuffle board and Lego's for the kids and Adults. Couldn't ask for anything more!

Helpful?
Thank TexasTravelbug50
utah
Level Contributor
108 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed May 28, 2016

If possible, I would rate this hotel six stars. The rooms, staff, location, and service level are unexcelled. Worthy of mention are the fitness center, bell and valet staff, reception personnel, and housekeeping. None of these persons could have been more gracious or helpful. There were a couple MINOR issues with our room on arrival and Gus from maintenance resolved... More 

Helpful?
Thank davide542
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Davide542, I'm sorry that you encountered some issues upon arrival, and I'm very happy to hear that we were able to resolve those quickly. I'll be sure to thank Gus for his excellent service! Kyle G Assistant Front Office Manager More 

Denver, Colorado
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 18, 2016

We rented a residence for our three families and the accomodations were amazing. The service from the staff also exceeded out expectations. This was the best hotel stay anywhere in a long time. We are planning to return in the fall.

Helpful?
Thank jeaton8326
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Concierge
  • Babysitting
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Extravagant, refined and exclusive-it's all about luxury and convenience during your stay at The Ritz-Carlton Residences, Vail. Experience the ultimate mountain resort lifestyle in each of the two-, three-, four- and five- bedroom residences. From its premier Lionshead location, extraordinary amenities and personal concierge, to extensive services including on-site ski & snowboard rentals, overnight storage and door-to-door shuttle service to the Eagle Bahn Gondola, there's no comparison to the renowned attention to detail you will enjoy. The Ritz-Carlton Residences, Vail invites you to enjoy the most tailored experience in Vail. ... more   less 

Additional Information about Ritz Carlton Club & Residences

Address: 728 West Lionshead Circle, Vail, CO 81657
Location: United States > Colorado > Vail
Price Range: $492 - $3,121 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ritz Carlton Club & Residences 4.5*
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Also Known As:
Ritz-Carlton Club, Vail Hotel Vail
Hotel Style:
#3 Family Hotel in Vail
#3 Top resorts Hotel in Vail
#7 Luxury Hotel in Vail
#7 Romantic Hotel in Vail
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