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Ritz Carlton Club & Residences

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#13 of 33 Hotels in Vail
Certificate of Excellence
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Ritz Carlton Club & Residences
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152 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Grimsby, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment we arrived Anne on concierge made us so welcome and the 3 bedroom apartment was ready for us. I can honestly say she has helped to make this stay special. The 3 bed roomed apartment was lovely. We stay 5 star but this apartment exceeded our expectations. Unfortunately due to a mix up from Cork Marriott in... More 

Helpful?
Thank linda b
San Diego, California
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Ritz Carlton hotels are known for their superior level of serivce and dedication to excellence. This hotel lives up to that reputation. It has breath-taking views, 3-bedroom suites, a luxury kitchen and cozy fireplace. It's an up-scale resort with all of the luxury of a Ritz... the best of both worlds while enjoying the Rocky Mountains.

Helpful?
Thank Calberkeley1997
Kalamazoo, Michigan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We selected the Ritz Carlton Residence for a long weekend with our grown children based upon Trip Advisor reviews. In all aspects, the property far exceeded our extremely high expectations. Yes, it is an extremely beautiful property, well designed and convenient to most everything. However, what sets the Ritz apart from all other high end properties is the staff. The... More 

Helpful?
Thank 49024
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Hello 49024! Reading your amazing review just further confirmed why I am extremely proud to work here at the Ritz Carlton Club & Residences in Vail. I know how all of the staff here from the front drive to the concierge are genuinely interested in providing the highest level of customer service, and it's great knowing that their hard work... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

Fantastic location fantastic apartment and of course ladies and gentlemen of the hotel where amazing friendly and polite. We felt as at home. We'll come back for sure!! Every facilities is perfect and the hotel is very clean. The only think that I unlike was the matresses on the bed.

Helpful?
Thank Carmelino64
Midwest US
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 12, 2016

Stayed here in August 2016 with 2 other couples at a 3BR residence. From the moment you pull up to the moment you leave, this place is amazing. Everyone is treated like a king or queen. First the residence - the rooms are clean, the kitchen was well stocked and the twice daily maid and turndown service was great. If... More 

Helpful?
Thank 2themoonnback
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Thank you for the review 2themoonnback! I'm glad you had such a great stay and were able to take advantage of our complimentary shuttle service in Vail and hang out at our beautiful pool. I'll be sure to thank Lisa for her excellent service! I apologize about the cookies and I'll certainly pass your comments along to the kitchen. Come... More 

Minneapolis, Minnesota
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 10, 2016

I have to admit I was very nervous about this summer vacation for our family of 5 the moment I received my email confirmation for the Ritz Carlton in Vail. We booked through trip advisor and there was an error in my booking. I immediately contacted Ritz directly and they responded within hours. Paul Datsko (property manager) is the main... More 

Helpful?
1 Thank xlindyxx
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Hello xlindyxx! I can't tell you how excited we are to hear that it was one your family's favorite trips! I've made sure to pass you're kind words along to Paul. As one of his employees, I can attest to the fact that he is indeed an excellent manager. We look forward to welcoming you back to Vail for another... More 

Atlanta, Georgia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

We have enjoyed the 3 bedroom condo very much!! They have maid service each day / excellent concierge / good gym / stunning views / great pool / walking distance to the village & shops & mountain. Nighttime sky here is breathtaking. Hydrate all week to avoid altitude sickness -- our building offers you water everywhere you go & sunscreen... More 

Helpful?
Thank BAHAAtlanta_Georgia
Kyle G, Assistant Front Office Manager at Ritz Carlton Club & Residences, responded to this review

Hello BAHAAAtlanta_Georgia! I am so glad you had a wonderful stay with us. You make a great point regarding the hydration...at 8,000 feet you can't drink too much water! I'll be sure to pass along your review to our concierge and valet staff. They do an incredible job. We look forward to welcoming you back to the Ritz Carlton in... More 

San Diego, California
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 5, 2016

Please see my previous review to see how amazing it was before. We stayed here three times in the summer and once in the winter. We even purchased through their timeshare program after staying here the first time. Perhaps if you never experience the truly exceptional service you might not understand my complaints. The concierge was good in terms of... More 

Helpful?
1 Thank Aja S
Kyle G, Assistant Front Office Manager at Ritz Carlton Club & Residences, responded to this review

Aja S, I'm so sorry that our services did not meet your expectations and what you describe in no way represents the guest service that we strive to deliver here at the Ritz Carlton. We greatly value your input and are addressing all of the points you have made with the appropriate departments. I understand that our Club Services Manager,... More 

Sebring
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

We have stayed at other Ritz Carlton properties and decided for Vail for our 20th anniversary and my daughter's 19th birthday. Can I just say FABULOUS! Theo our concierge was so helpful and accommodating and bent over backwards to make sure our stay was super. He's a gem. Also, Brian was a superstar problem solver. The entire staff is rich... More 

Helpful?
1 Thank Guinevere B
Skippack, Pennsylvania
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 27, 2016

Our visit this year was in a 3 bedroom suite. If you want to experience a fine hotel, then stay at this Ritz. Everything that you could aks for is in the hotel. The staff makes sure your visit is enjoyable and we used the services of the valet staff and concierge to help make sure all of our needs... More 

Helpful?
Thank 794georgew
Kyle G, 794georgew at Ritz Carlton Club & Residences, responded to this review

Hi 794georgew! Wow, I must admit that I'm quiet jealous you got to see a bear and moose! Piney River Ranch is a special place and that drive is certainly part of the adventure. I'll be sure to pass along your kind words to our valet staff and concierge. We look forward to seeing you again here in Vail. Best,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Concierge
  • Babysitting
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Extravagant, refined and exclusive-it's all about luxury and convenience during your stay at The Ritz-Carlton Residences, Vail. Experience the ultimate mountain resort lifestyle in each of the two-, three-, four- and five- bedroom residences. From its premier Lionshead location, extraordinary amenities and personal concierge, to extensive services including on-site ski & snowboard rentals, overnight storage and door-to-door shuttle service to the Eagle Bahn Gondola, there's no comparison to the renowned attention to detail you will enjoy. The Ritz-Carlton Residences, Vail invites you to enjoy the most tailored experience in Vail. ... more   less 

Additional Information about Ritz Carlton Club & Residences

Address: 728 W Lionshead Cir, Vail, CO 81657-5069
Location: United States > Colorado > Vail
Price Range: $466 - $4,067 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ritz Carlton Club & Residences 4.5*
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Also Known As:
Ritz-Carlton Club, Vail Hotel Vail
Hotel Style:
#3 Family Hotel in Vail
#3 Top resorts Hotel in Vail
#6 Luxury Hotel in Vail
#7 Romantic Hotel in Vail
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