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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 29 hotels in Vail
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled at the base of Vail Mountain, featuring a premiere ski-in/ski-out experience complete with an on-property, open air lift, Vail Resort's ticket office and ski concierge & valet, Grand Hyatt Vail offers 285 guestrooms and suites with sophisticated décor and luxurious bathrooms. Savor global cuisine within Gessner, the resort's signature restaurant, enjoy Fireside Lounge, an inventive après scene with majestic mountain views, rejuvenate at the alpine inspired spa, or enjoy the ambiance of the resort activated by four seasons of alpine adventure!
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Paid private parking nearby
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Game room
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Squash
Aerobics
Bicycle tours
Bowling offsite
Canoeing offsite
Entertainment staff
Evening entertainment
Fishing
Patio
Tennis court offsite
Walking tours
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Pedicure
Salon
Steam room
Ski In / Ski Out
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, Spanish
Location
Full view
Contact
1300 Westhaven Drive, Vail, CO 81657-3890
Getting there
Rental CarsSee rental cars from $46/day
1741Reviews25Q+A100Room tips
Reviews
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Popular mentions
This hotel was in good condition and the location is super! So easy to get on the bike path and head to Lionshead or Minturn. I would give this a 5 star if the pool served a bit more of a food selection and if parking was not so expensive. We discovered you can park in the same garage for $25 a day vs the $40 the hotel charges to valet which the hotel did not inform us of.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
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Service
Sleep Quality
Helpful
The staff at this hotel made this stay truly amazing!!!! Special shout out to Alex and Darian for just being awesome and helping us make this stay incredible! The Location is beautiful and the hotel is very clean!
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Clean and modern at a very nice location There is a trail w River at the back which leads to Lionshead - very convenient but also has a shuttle Helpful staff Dinner items can be improved upon at the Hotel restaurant though.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We really enjoyed our stay at the Grand Hyatt Vail. It started with reservations, I had called the hotel to make the reservations and the person was overly helpful in making the reservation and got us the best rate without me asking. Prior to checking in we received a text, asking us to check in electronically and notified us when the room was ready. The room we were given, the air conditioner was broken and they immediately switched our room. The Concierge was very helpful in booking activities and suggestions of what to do. The Hotel itself was lovely, close to vail and lionshead village. We walked along the river path to both villages and took the shuttle. Everything was clean and enjoyable. We didn't eat at the hotel, but drinks were great. Very couples, kids and dog friendly. …
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
For a hotel of this caliber and cost we were somewhat disappointed. Room was comfortable but small. Mountain View was more like Valley view. We had to clean up after other people before could use chairs at the pool area, used towels and trash were not cleaned by the hotel. No breakfast provided and contactless check-out was not functional when we departed. Also didn’t love the $45/day valet charge on top of the $500/night room cost. A bit of a letdown for our Anniversary trip.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Heather Cardone, Guest Services / Front Office at Grand Hyatt Vail
Responded 2 days ago
Thank you for spending your anniversary with us. We are sorry for any inconvenience or frustration caused during your stay, and we appreciate your understanding and cooperation in these challenging times. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We look forward to another chance to regain your trust. We wish you all the best with your travels. Sincerely, Dan Johnson General Manager
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PRICE RANGE
$232 - $778 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vail cascade hotel vail, vail cascade resort and spa, cascade resort
FORMERLY KNOWN AS
Vail Cascade Resort & Spa
LOCATION
United StatesColoradoVail
NUMBER OF ROOMS
285
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Claim Your Listing Frequently Asked Questions about Grand Hyatt Vail
Which popular attractions are close to Grand Hyatt Vail?
Nearby attractions include Gerald Ford Amphitheater (2.0 miles), Vail Valley (1.6 miles), and Betty Ford Alpine Gardens (2.0 miles).
What are some of the property amenities at Grand Hyatt Vail?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hyatt Vail?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Grand Hyatt Vail?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Vail?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Grand Hyatt Vail?
Conveniently located restaurants include Swiss Chalet - Vail, The Little Diner, and Annapurna.
Are there opportunities to exercise at Grand Hyatt Vail?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Grand Hyatt Vail?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Vail?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Vail offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Vail?
The staff speaks multiple languages, including English and Spanish.