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Grand Hyatt Vail

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1300 Westhaven Drive, Vail, CO 81657-3890
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (554)
Room & Suite (193)
Pool & Beach (77)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 11/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 29 hotels in Vail
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled at the base of Vail Mountain, featuring a premiere ski-in/ski-out experience complete with an on-property, open air lift, Vail Resort's ticket office and ski concierge & valet, Grand Hyatt Vail offers 285 guestrooms and suites with sophisticated décor and luxurious bathrooms. Savor global cuisine within Gessner, the resort's signature restaurant, enjoy Fireside Lounge, an inventive après scene with majestic mountain views, rejuvenate at the alpine inspired spa, or enjoy the ambiance of the resort activated by four seasons of alpine adventure!
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Paid private parking nearby
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Game room
Hiking
Horseback riding
Raquetball
Ski rentals
Ski school
Skiing
Squash
Aerobics
Bicycle tours
Billiards
Bowling offsite
Canoeing offsite
Entertainment staff
Evening entertainment
Fishing
Patio
Tennis court offsite
Walking tours
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Pedicure
Steam room
Ski In / Ski Out
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
River View
Languages Spoken
English, Spanish
1,623Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
shaggerty2021 wrote a review Jan 19
Park City, Utah1 contribution
Best hotel in Vail for overall quality and experience. New hotel. High quality furnishings - great ski-in and ski-out location. Affiliation with Hyatt is a big plus if you are a member of The World of Hyatt. Hyatt treats its loyal customers well.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from G M, Other at Grand Hyatt Vail
Responded 3 days ago
Thank you for being a valued World of Hyatt member. We are pleased that we exceeded your expectations and that you particularly enjoyed our location steps away from our world-class ski rental, concierge, valet, and Vail Resorts-operated ticket office. We want to make it easy for our guests to enjoy Vail's magnificent outdoors. We always appreciate knowing what our guests love most about our hotel and the amenities we provide. We hope your exceptional experience will bring you back to visit with us again at Grand Hyatt Vail. Sincerely, Dan Johnson General Manager
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prewitmom wrote a review Jan 19
Midland, Texas3 contributions
Grand Hyatt Vail exceeded all of our expectations!! Looking forward to our next ski trip! Even with limited COVID restrictions - the spa was most excellent! All the staff was friendly and very accommodating.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from G M, Other at Grand Hyatt Vail
Responded 3 days ago
We want to thank you for choosing Grand Hyatt Vail during your vacation to our beautiful city. It is wonderful to know that we could provide the perfect ski trip for you. It is our pleasure to offer our guests inspiring accommodations and welcoming service; thank you for recognizing our efforts. We look forward to hosting you again soon. Sincerely, Dan Johnson General Manager
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treysonr321 wrote a review Jan 18
Chicago, Illinois1 contribution
My first stay ever with a Grand Hyatt will be one of very few. For the price the physical hotel, amenities, and staff are on par, but for the experience it’s below average. The food was inexcusable along with the inconsistency of bed and bathroom linens. Point is, next time im in vail I will be staying elsewhere.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from G M, Other at Grand Hyatt Vail
Responded 3 days ago
Thank you for choosing to stay with us and for sharing your experience. We appreciate your compliments about where we are excelling, as well as your feedback regarding areas where we could improve our service. We apologize for anything other than an exceptional experience, and we hope you will come back for a much-improved stay. Sincerely, Dan Johnson General Manager
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Shawn P wrote a review Jan 18
San Diego, California17 contributions25 helpful votes
Second time staying at this Grand Hyatt -- seems like they were in-line with all of the covid protocols. Last time I visited, it was a bit earlier on in the season and the cascade lift was not open just yet. It made a huge difference this time, as you did not have to worry about shuttling back and forth between Vail Village or Lionshead. Staff was just as great as they were before. Enjoyed the fact that they offered activities each night we were there, even though we didn't usually take part as we were burnt out from skiing each day, but it was great to see they were helping support local business and the effort really showed. Only complaint is that their wifi was in and out during the visit. Likely wouldn't have bothered me, but my cell phone service was also limited as you're in the mountains. Lastly, I'm a morning person and need my coffee fix. 7am to open the market isn't unreasonable, but I think you'd make a killing for people looking to eat and get their coffees a bit earlier in the morning, although there are keurigs provided in each room. Ski Valet was a breeze each morning -- it was great to see them calling out people who were not wearing their masks properly or not wearing masks at all -- same with the hotel staff and shuttle drivers. Made things safer. Couldn't have asked for a much better stay. Will likely return a couple times every ski season.
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Date of stay: January 2021
Value
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Service
Room Tip: Choose a Mountain View room on the highest floor possible.
See more room tips
1 Helpful vote
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Response from G M, Other at Grand Hyatt Vail
Responded 3 days ago
Shawn, Welcome back to back to Grand Hyatt Vail. It is wonderful to read how much you enjoyed our hotel, from our contemporary amenities, cordial associates to our striking mountain views. We value your feedback and look forward to your next visit whenever you return to our breathtaking area. Sincerely, Dan Johnson General Manager
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Randy S wrote a review Jan 18
Los Angeles, California7 contributions
Grand Hyatt Vail is a great location for ski-in-ski-out. Right next to chair 20, with a great ski rental valet facility attached to the hotel. The staff are friendly and efficient. It's not as busy as Vail Village or Lionshead, and they run a shuttle to Vail all the time.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from G M, Other at Grand Hyatt Vail
Responded 4 days ago
Randy, we want to thank you for choosing Grand Hyatt Vail during your vacation to our beautiful city. It is wonderful to know that we could provide the perfect ski trip for you with our convenient ski-in, ski-out, ski valet, and other amenities. It is our pleasure to offer our guests inspiring accommodations and welcoming service; thank you for recognizing our efforts. We appreciate your generous review, and we look forward to accommodating you again soon. Sincerely, Dan Johnson General Manager
Read more
Previous
PRICE RANGE
$232 - $778 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vail cascade hotel vail, vail cascade resort and spa, cascade resort
FORMERLY KNOWN AS
Vail Cascade Resort & Spa
LOCATION
United StatesColoradoVail
NUMBER OF ROOMS
285
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Frequently Asked Questions about Grand Hyatt Vail
Which popular attractions are close to Grand Hyatt Vail?
Nearby attractions include Gerald Ford Amphitheater (2.0 miles), Betty Ford Alpine Gardens (2.0 miles), and Vail Valley (1.6 miles).
What are some of the property amenities at Grand Hyatt Vail?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Vail?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Grand Hyatt Vail?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Vail?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Grand Hyatt Vail?
Conveniently located restaurants include Swiss Chalet - Vail, The Little Diner, and The Remedy Bar.
Are there opportunities to exercise at Grand Hyatt Vail?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Grand Hyatt Vail?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Vail?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Vail offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Vail?
The staff speaks multiple languages, including English and Spanish.