Rooms basic, but clean enough. Needs updating as some paint coming off the walls. They only provide 1 x roll of toilet paper per day, so if you run out tonight luck. Breakfast is terrible, local food, cabbage and noodles for breakfast. Coffee has a greasy film on top. They don’t top up the breakfast dishes very often. Had to ask for the bread to be topped up. Only nice thing they provide is omelette and fried eggs They seem to heavily cater for Russian guests, as all the signs are in Russian. The reception staff look miserable and don’t seem to understand any English. The is a maids service phone outside our room that rings all the time, extremely annoying when your trying to sleep in the mornings. I would not stay here again.
stay 2 nights and really enjoy the facilities provided. i love the pool much. dont take the breakfast due no halal provided. 7 eleven is just near hotel. staff so friendly.i ask to refill my body soap, they came after less 10 minutes. wifi speeding was very good. i enjoyed my stay.
Location is good - literally over the road from the beach. Na Jomtien is much quieter than nearby Pattaya beach. Hotel rooms are getting rather shabby. Swimming pool is of a good size and kept clean. It was low season so fewer staff on duty making service slow at times. "Free wifi" was only in pool/restaurant area. The poor wifi in rooms was not free! Have Chinese tour groups so can be noisy and it's a fight to get the to the buffet breakfast as they all seem to be ravenous!
When we booked the Sarita,we already knew which hotel we were going to stay.That`s why we didn`t surprised.The location of the hotel is great,very pretty a small pool(which we didn`t need to use it).There are a lot`s of small family restaurants around,very testy,cheap..As everybody knows Pattaya`s beach is dirty and smelly,but if someone want to get sun-tan,location of the hotel is great,In the twinkling of the eye away from the sea.Breakfast poor,but if you decide to have dinner,not bad and you can enjoy with live dinner music by guitarist
My first ever really bad view for a hotel! ...I should have read the reviews on here before we booked via agoda, this hotel is terrible they dont have a clue. No wonder none of th guests i saw were smiling. I paid extra for a 'Deluxe SEA VIEW room'. After we were taken up to the room we quickly discovered that we were facing the rear of the hotel with no SEA VIEW at all! I spoke to the bell boy who didn't have a clue and was told to go back down to the lobby desk so we did. I kindly enquired why my sea view room does not have a sea view and they laughed at me. I requested a partial refund for the amount i paid extra for a seaview but they just said 'this room is a deluxe and we dont have a seaview' - so why do you advertise sea view rooms!?? They then told me to cancel via agoda, i think it would have been much easier to settle this there and then? When i asked for wifi password they wanted to charge me for it. So i called agoda customer service instead who then phoned the hotel and then everything was cancelled without charge. However, this is most inconvenient, not only did we arrive early in the morning and had to wake up the person on reception who then gave us a sleepy 'you must come back after noon or pay for an extra night' - we then negotiated to wait until 10am/ After we waited only to find out that they have no sea view room (i would have been okay without a seaview but not if I have paid for it) and then after cancelling we had to alk around for an hour to find a new hotel. All the receipts and booking confirmation emails including the ones they had printed in advance of out arrival had SEA VIEW written on them, why this could not have been spotted earlier and kindly let us, rather than leading us knowingly up to the wrong room.…