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The Steamboat Grand

Certificate of Excellence
2300 Mt. Werner Circle, Steamboat Springs, CO 80487
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470 Reviews from our TripAdvisor Community

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Cypress, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

The minute we pulled up to the hotel and hopped off the shuttle, we knew we picked the right place to stay! The hotel staff was very polite and helpful. Our suitcases were taken to our room and check in was simple. We were excited to have a window that looked out on the gondola, mountains, hot tubs and heated... More 

Helpful?
Thank SharonLee912
london , england
Level Contributor
134 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 11 nights in a 1 bed studio and even though we were worried about staying for so long in a small room found it adequate for our needs. Cleanliness was good with the room serviced every day, kitchen area had everything we needed although as we had breakfast included in our room rate we ate in the... More 

Helpful?
Thank TMC_london
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Really nice hotel, great location and lovely pool and spa. The hotel offers a shuttle into town and there are lots of nice restaurants to visit. The bar and restaurant was great after a day on the slopes and a quick dip in the pool, the bar staff were very attentive. However, my stay was spoilt by the lack of... More 

Helpful?
Thank Corinna B
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had an excellent stay! If you stay here you must try The Cabin for dinner too. The room was nice and cozy and love looking out the balcony and watching the skiers. We are checking out the spa tomorrow.

Helpful?
Thank JuliYoung
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I did not purchase their hotel insurance and had to cancel my reservation. My husband travels for business and stays at 4& 5 star hotels; he has never had to purchase cancellation insurance. Though most hotels have some sort of penalty if you cancel too late, it is not as punitive as The Steamboat Grands. I cancelled due to an... More 

Helpful?
Thank Kelly M
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thank you for taking the time to write a review, Kelly M. I apologize for the experience that you have described. While hotels in urban areas may have more lenient last-minute cancellation policies, the deposit and cancellation policies at hotels in destination resorts can be more restrictive. Our hotel's policies are industry standard for similar hotels in similar settings. That... More 

Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

1) Location -- The proximity to the gondola and slopes couldn't be more convenient, just a three to five minute walk! If you want to head downtown, shuttles run frequently, and were always efficient in coming to pick us up from dinner, shopping, etc. 2) Food -- The Breakfast buffet in the Cabin was great. 3) Service -- All employees... More 

Helpful?
Thank Katie W
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Katie W, Thank you for taking time to share your experience at The Steamboat Grand. Glad to hear that you enjoyed many of the amenities that the hotel has to offers. The pool and hot tubs are absolutely stunning in the evenings and are always a great way to end your day after skiing. We’re thrilled you enjoyed your visit... More 

scotland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well, where to start. I reviewed the Steamboat Grand last January following my first visit to Steamboat. There were a few issues which I raised mostly in connection with the Cabin restaurant. Following my review, the hotel manager got in touch and was really appreciative for the feedback. He advised that changes were being implemented and we would likely be... More 

Helpful?
1 Thank bbboy2000
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Mr. H, it was our pleasure having you and your son with us again here in Steamboat! I’m glad you noticed the improvements to our restaurant hours, menu, and service while you were here. Happy you enjoyed your room – the views of the Steamboat Ski Resort are stunning indeed, but it is good to note that our mountain view... More 

New Market, Maryland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I traveled with my father and we both had a great time. We had a 1 bedroom, 2 bath condo which was plenty of room for the 2 of us, in fact almost too much room. We paid for parking in the underground garage, which is worth it because the elevator goes right to the garage and you never have... More 

Helpful?
Thank David B
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

I’m glad you and your father were able to spend the week with us at The Steamboat Grand and I’m very happy you had a great time. The underground parking here is super convenient and I’m pleased you enjoyed our fitness center and the best pool and hot tubs in Steamboat. I am sorry to hear that the pillows weren’t... More 

Parker, Colorado
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wife and I stayed for only two nights for a brief skiing trip from Denver joining other family members from out of State. This is a busy, bustling property. Easy access to the ski slopes. Complimentary storing of ski equipment for hotel guests is provided. Complimentary Wi-fi is included. The room itself was comfortable, but nothing particularly special. However, our... More 

Helpful?
Thank Jeffrey H
Dan H, Guest Service Manager at The Steamboat Grand, responded to this review

Thank you for taking the time to write a review, Jeffrey H! We’re happy to hear that you enjoyed the property and that you took advantage of the complementary ski valet. The grooming cats work hard, throughout the night, to get the slopes ready for our guests. Although we are unable to do anything about the grooming cat’s schedule, once... More 

Christchurch, United Kingdom
Level Contributor
149 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a comfortable king room with a balcony. I spent a long time in the gorgeous pool and hot tub. The car park is across the road but fine. Being British we never know whether to tip the porters or not. The reason I have rated it 3 not 4 is that although we had asked specifically for a... More 

Helpful?
Thank CherryClift
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thank you for sharing your experience at The Steamboat Grand, I'm glad you had enjoyed your time here and got to take advantage of gorgeous swimming pool and hot tubs. Many of our room types do adjoin with other rooms to form larger suites but some do not. I'm sorry we weren't able to clarify this prior to your arrival... More 

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