Wildwood Snowmass
40 Elbert Ln, Snowmass Village, CO 81615
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Room & Suite (22)
Dining (6)
About
#17 of 18 hotels in Snowmass Village
Location
4.2
Cleanliness
3.0
Service
2.8
Value
3.0
Thrill seekers, explorers and nature lovers unite! Whether you're hitting the slopes of Colorado's most popular mountain, hiking its verdant summer trails or indulging in Snowmass/Aspen's year round cultural events, we're your perfect home base. There is no shortage of things to do at the Wildwood itself, read a book in a chaise by the pool, warm up in European-inspired hot tubs or visit the Fitness Center for a quick workout. Walk to the slopes and hiking trails, or enjoy the many shopping, dining and entertainment options at Snowmass Village Mall. Relax fireside in the lobby or The Bar, featuring Colorado's New Belgium Brewery or Enjoy Double Black Noodle Bar, where you'll experience incredible Pho and Poke after a day of exploration. With a variety of fresh herbs and vegetables, our chefs have created imaginative dishes with tastes and flavors.
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Pets Allowed ( Dog / Pet Friendly )
Parking
Hot tub
Outdoor pool
Restaurant
Horseback riding
Ski school
Skiing
Business Center with Internet Access
Spa
Massage
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Fireplace
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
Location
89Good for walkers
Grade: 89 out of 100
22Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
40 Elbert Ln, Snowmass Village, CO 81615
Getting there
Rental CarsSee all Snowmass Village rental cars
364Reviews3Q+A85Room tips
Reviews
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Most Recent
Josh M wrote a review Jan 2023
Alyssa kicked us off the pool table without any warning (i.e., “hey guys we need to clear the area in 10”) after we had just put in a dollar to play. This woman decided that kicking us off the pool table instead of letting us finish our game was “the right thing to do.” What the f*** happened to customer service? It’s not like we were being loud and causing a ruckus. There were three of us and we would have been more than happy to expedite our game. Alyssa should be reprimanded and should have to take customer service lessons.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Feb 4, 2023
Dear Josh, Thank you for reaching out with your feedback, we really appreciate that. From your description of the situation, it sounds like the area you were occupying was needed for something in particular, or perhaps the facilities were closing for the day. Rest assured, our team is well-versed in our policies when it comes to service, though we'd be happy to discuss your experience further offline—the more information we have, the better we can ensure this situation doesn't happen again. Other than this, we hope your stay was a positive one, and we look forward to welcoming you back in the future. Kind Regards, John Hearns – Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location was perfect but the hotel was one of the worst hotels I’ve ever stayed in. I knew I was staying at a lower price point than a resort hotel but put this hotel in any major city and they would charge hourly. Chipped paint coming from the ceiling, broken wooden floor boards, door trim was cracked so cold air blowed all night (no extra blankets) 40 yr old tub/shower with exposed plumbing and that’s just the beginning. Never again
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Jan 24, 2023
Dear Julie, It is great to see that our location was ideal for your needs, though we apologize for any aspects of our facilities that you found to be less than satisfactory. Guest feedback is our main catalyst for positive change, so you can be confident that all of your feedback will be reviewed with the relevant parties as we continue to improve. Thank you for your comments, and we wish you safe and happy travels ahead. Kind Regards, John Hearns – Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here numerous times in 1990’s and early 2000. Thinking this facility had been updated many times since then, we thought how bad could it be. Well, it’s worse than we could have imagined. It’s run down and in need of a major update. No hangers. No trash can. No tv remote. Stepped on loose, sharp screw in laying carpet. Ideal for anyone who just wants a no-frills room.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Jan 19, 2023
As a repeat guest, your feedback means a great deal to us, and we truly regret that our accommodations left much to be desired this time around. Guest feedback is our primary catalyst for beneficial change, so our team will reflect and work together to take a step in the right direction. It is our hope to welcome you back someday for the five-star experience we know we can provide. Kind Regards, John Hearns – Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very basic rooms which open to outside. Clean, totally worn out, plain and dour looking. Hot water , TV and other utilities worked adequately. Staff from Brazil barely competent. The location is excellent, and is the only thing that saves this place from oblivion.
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Date of stay: January 2023Trip type: Traveled with friends
Room Tip: Dont know about parking, we took shuttle from airport.
No breakfast at Wildwood but across street...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Jan 18, 2023
Dear John, It's great our outstanding location pleased you; however, we apologize that you were displeased with your stay. Our team is constantly searching for ways to improve and will use your feedback to help us enhance our guest experience. Thank you for sharing your thoughts, and we hope you'll revisit us so we can change your perception of our hotel. Kind Regards, John Hearns – Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aspen for the winter holidays should be something to look forward to!! Which I was and thought this hotel would be great for their location and reasonable prices (compared to the surrounding area at this seasonal time). Only thing I had was a warm roof over my head. Upon arrival, there’s no one at the front desk. Had to call a different number left on the front desk which was for the hotel next door. Just to have to wait 25 mins for someone to run over to check me in. I reserved a King room with a view. I was given a queen room in the back with no view. He said since I arrived late they sold my room. My room was already paid for my 2 week stay (+$5,000.00) and my flight was delayed. I asked the guy at the front desk why they would give my room away, he said no one showed up. But confused because it’s already paid for. Not just a reservation. I told him I tried contacting the hotel about my delayed flight but no one would answer. The guy was rude and I said I didn’t come here to argue with anyone. I asked him why was he acting like I’m the one inconveniencing him. He responded that I should be lucky he ran over here from next door. Baffled, I laughed and said just give me my room. Obviously no one answered because I don’t think there are any employees actually working here. It should be an automated system where we self check in ourselves and choose a room ourselves because there’s no need for employees here. I stayed for 2 weeks, I usually have a do not disturb tag on my door. But remove it when I need my room serviced. After a couple days of returning to my room and not getting service. I left a note on the door asking for service please!!! Still no service. I leave early and come home late. I am not around during the day to possibly take a min to speak to someone who can help. So of course I tried calling during my day. No answer!!! Yay take my $5K and don’t care about your guests and their hard earned money. We should definitely look into robotic management or something. Because this hotel needs help. Especially when they apparently don’t respect the money they are taking. After my 2 weeks stay do you think I ever had any service. Nooo wayyy ha!! Definitely won’t be staying in this hotel again. Felt like a shelter. …
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Jan 4, 2023
Dear Eric, This is certainly not indicative of the quality experience we wish to provide. We strive to provide guests with an exceptional stay and deeply apologize if we fell short. You can be certain that we will get to the bottom of this and investigate what may have gone wrong. Do not hesitate to reach out to us so that we can discuss this matter in detail offline. Thank you for bringing this to our attention. Kind Regards, John Hearns – Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zero stars for this hotel. I’ve stayed at Motel 6’s they were a LOT nicer. Exposed wiring in the room, no toilet paper holder (it’s balanced on the edge of the tub), scratched and damaged furniture and torn carpets. Avoid this place.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Sep 17, 2022
Dear Todd, Thank you for staying with us. Please know we appreciate our guest feedback and will work to address the issues you have mentioned. We wish you pleasant onward travels. Kind Regards, Craig A. Waterman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had an excellent stay at Wildwood! The staff were very friendly and accommodating & our view from the kind bed suite was the best part! This is one of the most affordable stays in the area so I’d highly recommend it! Love easy access to the Last Chair restaurant/bar & sister restaurant Stark’s Alpine Grill a short walk away.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Jul 31, 2022
Dear Julia, Your enthusiastic recommendation of Wildwood Snowmass made our day! We're also proud that our warm hospitality, easy restaurant access, gorgeous views, and affordable rates made your stay great. Many thanks for your outstanding review, and we hope you'll return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don’t expect much here. It’s a dingy motel….ok for an affordable crash pad. I’m surprised their website mentions they have a spa. I don’t think I would even swim in the pool. I paid about $275 for a Sat night in July……insanely overpriced. This is a cheap motel room.
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Date of stay: July 2022Trip type: Traveled solo
Room Tip: You’d be better off renting a condo from Airbnb.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Jul 25, 2022
Your feedback from your recent stay is appreciated, and we look at it as an opportunity to improve. We are truly sorry to hear you were disappointed in your experience. Please accept our apologies for any concerns over pricing. Our rates are competitive for the area, but we are sad you don't feel you got the value you deserved. Thank you again for your feedback, and we hope you will consider giving us a second chance to impress you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has no air conditioning, outdated application, elevators that don’t work. And will not refund after finding out they had no ac. 80 degrees in my room and I have a medical condition that doesn’t allow me to overheat. They do not care. STAY AWAY
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Jul 25, 2022
Dear Taylor, Guest feedback is always appreciated as we consider it to be a valuable learning opportunity. We sincerely appreciate you taking the time to share your experience with us. You did the right thing in bringing your concerns to the attention of our staff members, though we are surprised to learn that this did not result in a swift resolution. Please accept our apologies for not providing you with a stay that fits your needs and our own standards. Should you have any questions regarding your final bill, we ask that you reach out to us offline so we can further assist. We will use your remarks to continue improving and wish you safe travels on your next adventure.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a dump. This place has not seen any real maintenance in a very long time. Holes in the walkways covered with plywood curling up on the edges, Everything is in need of a coat of paint. Washers and dryers don't work but will take your money. Laundry/ice/snack machine room was filthy. The pool was in good shape but both hot tubs were “Out of Order.” No staff response about partiers at the pool being loud very late at night when the pool was supposed to be closed. Shower/tub valves worn out. Toilet ran all the time. But...the room was well appointed with lots of storage and hooks. Small refrigerator & TV worked well but there was no microwave. Most of the hotels here do not have a/c but there was no fan to blow in cool air from the window. I was WAY overcharged for this 7 day stay. Some of the staff were indifferent to the problems, others were not.…
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: Go to another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Wildwood Snowmass
Responded Jul 13, 2022
Dear Richard, Thank you for your valuable feedback. Guest insights help us continually improve our services and property as a whole, as it is always our goal to provide an exceptional experience. We regret your stay did not meet your expectations and rest assured, your concerns will be discussed internally. It's a delight to hear the room was cleaned to your expectations. It would be wonderful to see you again on your next visit to our area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$174 - $399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wildwood hotel snowmass village
FORMERLY KNOWN AS
Holiday Inn Express Snowmass Village
LOCATION
United StatesColoradoSnowmass Village
NUMBER OF ROOMS
120
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Claim Your ListingWILDWOOD SNOWMASS - Updated 2023 Prices & Hotel Reviews (Snowmass Village, CO)
Frequently Asked Questions about Wildwood Snowmass
Which popular attractions are close to Wildwood Snowmass?
Nearby attractions include Gene Taylor Sports (0.05 miles), Snowmass Sports (0.08 miles), and Slow Your Roll Bowling Alley (0.07 miles).
What are some of the property amenities at Wildwood Snowmass?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Wildwood Snowmass?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Wildwood Snowmass?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Wildwood Snowmass?
Conveniently located restaurants include The Stew Pot, IL Poggio, and Fuel.
Are there opportunities to exercise at Wildwood Snowmass?
Yes, guests have access to a pool and a fitness center during their stay.
Is Wildwood Snowmass located near the city center?
Yes, it is 0.6 miles away from the center of Snowmass Village.
Are pets allowed at Wildwood Snowmass?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Wildwood Snowmass?
The staff speaks multiple languages, including English and Spanish.
Is Wildwood Snowmass accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.