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As hikers, we regularly visit Snowmass Village during August. Starting eons ago with what is now called Wildwood Lodge, we used condos, Stonebridge and eventually decided to try Viceroy.
And in many regards, we were very pleased that finally, finally there is a modern facility,...More
bad breakfast, no cheeses or sausages, paid the part for the cottage or a little peanut butter. Paes and old and dry cupcakes. staff unprepared. they have nothing lactose or gluten free. I had to buy and take it. Poorly educated
waiters, do not use...More
Too many non English speaking staff, restaurant disappointing, room service awful, wifi good, valet boys great, nest bar & grill replaced by gym which is terrible. Not great value for money this time round. Needs major changes to improve to get us to return.
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We first visited about six years ago and had a fabulous time in the bar and restaurant. We have been annually since and have watched this hotel decline in service and atmosphere.
We recently went to the bar and I was shocked to see the...More
I spent a week during the winter break with my son in Viceroy, where all is made for giving you all the best - or suppose to be. That's why you pay a fortune to stay there. If you pay more than a thousand dollars...More
Response from ViceroySnowmass_GM, General Manager at Viceroy SnowmassResponded yesterday
First and foremost, please allow me to apologize for the experience you had here on property. We here at Viceroy Snowmass pride ourselves on being able to create "Lifelong Memories" for our guests and it is obvious we did not fully meet your...More
Response from ViceroySnowmass | Property representative |
Hello Tiffany C,
Our 1 BR residences have a 2-Burner cook top with pans provided, not ovens however. Our 2 BR suites and residences have ovens. Pots and Pans provided.
Hope this helps!
My room had a safe in the room. There is laundry service; better yet i had a washer and drier in my room! this is very convenient when you go for a skiing vacation, one always has so many layers of clothe and it is nice to... More
My room had a safe in the room. There is laundry service; better yet i had a washer and drier in my room! this is very convenient when you go for a skiing vacation, one always has so many layers of clothe and it is nice to be able to wash them. Every morning we warmed up long under ware for our kids in the drier.
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"Above 4th floor (where the lobby is placed) problaby is will have a great view."