I was recently there for a trip and it was absolutely amazing! From the staff who went above and beyond to accommodate me, to the amazing cottages you get to stay in! Also, what amazing food at the restaurant! I would absolutely keep on going back everytime I am in the area!
I have stayed here many times, but have always found that the staff have no interest whatsoever in their guests. It is difficult to impossible to get them to greet you with a smile or even a hello, on arrival, and last time we left I deliberately said goodbye three times before the person behind the desk bothered to grunt a goodbye back at me. Everywhere you look you can see them praising themselves and their cabins, but that is all they care about. Never once have we been asked during our stays or when leaving, if everything was alright, and whether we had enjoyed our stay. they show no interest in their guests whatsoever. I tried a few times to engage the staff in brief conversation, but they were as disinterested as if I was just speaking to mannequins. They sure pay a lot of attention to presenting you with your bill though. Once they have accepted payment they do not even want to say goodbye. They don't even look you in the eye. Last summer we rented a large four bedroom cabin, which obviously, we were paying a lot more for than we would have paid for a smaller cabin. Only then did we discover that we were expected to pay an extra $20 per night for each extra person we had over two people. But we were paying extra already for the extra bedrooms. When I asked why, we were told that because they had lost so much revenue because of Covid lockdowns they now had to make up their losses by charging people extra for "extra towels and laundry, and the extra cleaning." I shall say it one more time - WE WERE ALREADY PAYING THE EXTRA ROOM CHARGES FOR THAT. I found myself feeling embarrassed for them, in their greed and tackiness, and underhand way of going about running a business. My more recent experience, though, has really put them at the bottom of the barrel. We arrived last week for a five night stay. We arrived to find that the taps were producing no water. Notices pinned in the cabin said that we should not use the tap water for drinking, cooking, etc., that they provide drinking water for guests throughout the winter. There were a couple of jugs of water in the cabin. They did not last very long. We otherwise melted snow to flush the toilet. We let Ruth, the listed contact person, know that we had no running water. She told us to just manage as best we could. We soon ran out of drinking water and contacted Ruth again. She told us that she did not want to get involved (!) and that we should call Krysta, the General Manager. Krysta also told us to just manage. However, a couple of workmen did appear and spent several hours working in a little hut outside our door where they said the pressure tank was housed. They left that night with the problem still not fixed, but promised to return in the morning and keep working. We continued melting snow in buckets to flush the toilet. The following morning the men were back and working but then we noticed that they had left and we still had no water and had long since run out of drinking water. It was snowing. The snow was deep, our car was somewhat buried. We called Ruth again, the contact person. She again said in no uncertain terms that she did not want to be involved. We called Krista, the General Manager again. Apropos of nothing, and before I could say anything much, she proceeded to yell, scream and shriek at me. She told us that if we didn't like it we could leave. We said we could not leave on the roads as they were. We had a 2.5 hr drive home. We asked if we might have some water. She was angry beyond all reason, and screamed at me that she could not and would not provide us with any water because she would not send her maintenance men out in the snow. She kept repeating that the roads were in a terrible condition and had not been plowed and the only thing of any importance was the safety of her maintenance crew. She said that the snow was "a natural disaster". I pointed out that it was hardly that - it was snowing....in Canada....in February. Hardly a natural disaster. When she let me speak, which was hardly at all - she shouted and screeched over me every time I tried to speak - I said that the men who had been at the cabin had told us the night before that we should call them back if we needed anything because they only lived just across the road. Could she not send them with some water for us? She called me a liar then, saying that it was not possible that anyone had said that to me and she should know because one of them is her husband, and the other, I believe she said was her son, or it could have been her father, I forget which, and that none of them live anywhere near. Mere seconds later she said that she herself had been to our cabin that morning to remove the men from the job and bring them back home with her, and that she lived just across the road. There was a baffling contradiction in her own story there. So she had been to our cabin that morning, knowing that we'd had no water since the day before, and she had called her men off the job, because it was snowing, but she had not brought us any water - neither sent it with her crew or brought it herself. When I asked if somebody could bring us water she screamed again that nobody could - "for health and safety reasons". She said she could not supply us with water because of health and safety reasons, and she WOULD NOT send ANYONE out to give us water because of the snow......BUT...she would send someone to plow out our car and we could leave. So someone could be sent to plow, but could not bring any water with them? I asked her if she was suggesting that we leave to drive the 2.5 hrs home on the same roads, in the same weather which she was refusing to send anyone else out on. Yes, was the firm reply, with an added shriek of AND YOU'RE PROBABLY GOING TO LOSE POWER TOO! She shouted and shrieked to such an extent that she truly sounded unhinged. And why, if she had men coming and going in trucks, and she herself had been down to our cabin in her vehicle, and she was more than a little eager to send someone to plow just the little patch in front of our car, AND there are notices up in the cabin saying that they provide the drinking water throughout the winter months, did she refuse outright to supply us with any drinking water? The water supply in the taps was fixed intermittently, but we awoke for three of our five mornings to dry taps, and had to wait several hours for any water. I shall never, ever return to this place. And they need to seriously review their management team. And I shall tell everyone I speak to of it about the experience we just had there. I wish I could rate it zero stars.…
My sisters, nephew and I went there for a night this summer. We stayed in Topsail. Before we left I was a little sad that it wasn’t directly on the lake but was pleasantly surprised to find out that it is just set back with lake view and it’s own dock. Topsail is close to the main lodge and sleeps 4 but I just slept on the couch quite comfortably. This cabin has a full kitchen but the meal plan is well worth the money and the staff are friendly and efficient. This is a well run business. Our canoe was at our wharf, check in was easy, meals were booked. It takes a bit to get used to being unplugged but I found we needed this to connect with each other. My nephew however at 14 years old did need wifi fix at the lodge but that’s ok too. We ate well, played cards, played Scrabble, had a fire in the fireplace, canoed, swam, hiked and totally relaxed! I love the rustic and charm of this place.…
As a city girl, who is not a fan of camping, I was hesitant to book Milford House, as I had heard the word rustic so many times when used to describe it. I camped plenty in my childhood and was a girl guide, so I can, but prefer not to. I had been recommended it several times over the years by families who attend yearly for 25+ years so I finally took their recommendation and booked. The website says 1 star. I believe that applies to the accommodations only. Yes they are old and rustic and quirky. If you want strong wifi or cell reception, rural NS isn’t for you. The ability to unplug is hard to get used to but is always worth it. The staff was lovely, had great encounters with all, desk, wait staff etc The food was excellent, not 1 star. Large portions, some fresh from the garden,and all very tasty. Very clean restaurant area in the lodge. I had the meal package and found it worth it for the price, it was great. The lake is a beautiful spot, perfect to swim, canoe or just admire.…
I have been hearing about Milford house for years. My co-workers and I decided to go for a weekend getaway. The location, beauty and charm are off the charts, in this I was not disappointed. I have stayed in rustic cabins before (MacLeod's Cottages in Green Bay NS) and also camp every year... rustic does not bother me and actually I prefer it. What we didn't like so much was the onslaught of mice/rats in our cabin. The first night wasn't so bad, as we brought a stray cat into our cottage because it was crying for hours outside. Our housekeeping lady was apologetic and said she's mention it to the front desk staff. We heard nothing back about it, The 2nd night, the neighbors had the cat and at around 11 pm the mice were running down the walls, across the tables and shelves6 and all over the place. It was completely unnerving. We had dishes soaking from dinner in the sink and found two drowned mice in it the next morning. There were droppings all over the shelves and dishes. When I brought it up at checkout, I was merely told "Yes they have been a problem this year". No apology, no discount offer on that stay or a future one. I'm pretty certain this is a major health code violation. I was put off that the response was completely unapologetic The literature provided in the cabin says that you are "in the wilderness" and should expect to see a furry visitor or two. Fine. Multiple rodents scaling the walls and drowning in your dishwater is perhaps a little much to expect your guests to deal with?…
I've been coming here almost every summer for more than 25 years and it always feels like home. The rustic beauty, the lake, the air,the smell of the fires, it is all so perfect!We stayed in Crowe this time and highly recommend for families.
Rustic cabins by the water, friendly staff, quiet lakes 'as they used to be' great for canoe and kayak, decent food, library with book exchange, croquet, volleyball net etc for kids, rafts in the water, paths to walk. Close to picturesque Annapolis Royal and Keji National Park. A great place to relax.
Milford House is a touchstone for me. Whether glorious days in high summer, paddling and swimming at any number of deserted back-country spots, coming back to children's laughter and a glass of wine on the porch; or a crisp fall afternoon with the smell of dry leaves and woodsmoke, my dog running ahead on the Pompy Trail; or a silent winter evening in warm Buckshaw, snow drifting outside, curled by the fire with a book - this is where I go, just to *be*. It is my haven. Thank you for being just the way you are. Do not expect air conditioning, nor wifi in your rooms, nor hermetically sealed cabins. Do expect excellent food, comfortable beds, an unending supply of wood for the stone fireplaces, board games and books, the Milky Way blazing in a black sky, hidden lakes at the end of short portages, and an invaluable chance to unplug and find yourselves again.…
Our cabin was right on the lake, and had a big open fire, with a constant supply of logs - a good job given how cold the weather was for most of our stay. Lots to do on site, incl trails and canoeing. Good god in the on site dining room. Very friendly and helpful staff. A beautiful location
We stayed at Milford House over the Canadian Thanksgiving weekend and it was worth every penny. Being able to enjoy a roaring fire in the stone fireplace, dining at the Main Lodge, and taking in the beautiful fall colours made this a getaway to remember. The cabin we were in wasn't winterized, so the days and nights were cool, but we came prepared with warm clothing and took full advantage of the wood provided for our fireplace. Meals were hearty and delicious. We enjoyed a traditional Saturday night supper of baked ham and beans, scalloped potatoes and molasses brown bread, and a full Thanksgiving feast on Sunday night. Days were spent enjoying the foliage, hiking, and biking and chatting with fellow guests. The wifi was adequate for a quick social media post but we enjoyed taking the time to "unplug" and spend time playing games and reading. The Main Lodge was cozy and inviting with lots of books and board games to borrow. Despite being the end of the season the staff were warm and welcoming, and always ready to assist wherever needed.…
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