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Econo Lodge West

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Econo Lodge West
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56 Reviews from our TripAdvisor Community

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Showing 56: English reviews
2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

The food was bareable,the rooms were clean,the customer service was the worst! The pool was cold as ice. I will never stay at that location again. I'm sick with two children and husband we stayed 4 days and the dirty looks and tone of comments were rude not mention no receipt to give to church or for my records,I thought... More 

Helpful?
Thank smhudgens
Palisade, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The lobby is outdated, and the front desk staff was also cleaning rooms and answering the phone, so getting service took several minutes and ringing the bell a few times. While I think he was trying to be friendly, he came off a little rude, not much of a filter. To give him credit, he first said no early check... More 

Helpful?
Thank Whitney A

Travelers are raving about these Pueblo West hotels

Cheyenne, Oklahoma
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here after visiting the Royal Gorge. This hotel was the only one in the Pueblo area that had a room available for the night. The computer was down so it was first come first serve to get a room. We appreciated the fact that we had a room so we tried to overlook the carpet stains and the... More 

Helpful?
Thank a b
Allen S, Manager at Econo Lodge West, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Umatilla, Oregon
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 16, 2016 via mobile

Clean, comfortable rooms for a reasonable rate. Breakfast variety was good but staff had difficulty keeping food stocked based on the number of people eating. WiFi was just okay. Convenient to shopping and fuel. Front desk personnel were amusing...

Helpful?
Thank Shehulk86
Allen S, Manager at Econo Lodge West, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Allen Sloan... More 

New Mexico
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 21, 2016

I read all the "Terrible reviews" and honestly I did not want to stay here. However we were in town for a wedding and it was the closest (maybe only?) hotel in the area. We arrived at the hotel which was easy to get to and in a nice location. Check in was a breeze, the hotel might be old,... More 

Helpful?
Thank SavvyTraveler11
Allen S, Manager at Econo Lodge West, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.... More 

1 review
5 of 5 stars Reviewed June 9, 2016

Good overnight motel for traveling. Room was comfortable and bed was ok. Breakfast was the standard continental and was filling. It is remote, but there is a nice little Asian restaurant neearby along with a grocery store and gas station.

Helpful?
Thank Scott H
Allen S, Manager at Econo Lodge West, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.... More 

A TripAdvisor Member
4 of 5 stars Reviewed May 23, 2016 via mobile

Second time to stay here. Very nice rooms, comfy beds, and very affordable. Very clean, quiet and will definitely return for a third visit. Desk clerks were very friendly and the continental breakfast is a great way to get the day started. Close to Colorado Springs and lots of natural beauty.

Helpful?
Thank A TripAdvisor Member
Allen S, Manager at Econo Lodge West, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.... More 

Woodland Park, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 18, 2016 via mobile

Trashy hotel. Rooms below standard. Breakfast not stocked. WiFi didn't work. Key wouldn't work for the pool area. Front desk unwilling to help and acted like we were bothering them. They allow the phone to ring unanswered - rang for over 4 minutes. When I calmly expressed that I was not pleased about these things, Alan, at the front desk... More 

Helpful?
Thank Kathi W
Allen S, Manager at Econo Lodge West, responded to this review

Thank you for taking the time to review your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in... More 

Sedona, Arizona
Level Contributor
4 reviews
1 of 5 stars Reviewed March 25, 2016

Everything that others have written about these people taking money that is not theirs is true. Poor incompetent customer service. A hassle to deal with also don't book through 3rd party as they think that means charge you three times.

Helpful?
Thank iamelegantgoddess
Allen S, Manager at Econo Lodge West, responded to this review

Thank you for taking the time to review your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in... More 

Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 13, 2016

This place was easy to find for never being in the area and away from most of the hustle and bustle. The front desk agent didn't bother to look up the reservation and gave us 2 queen beds instead of 1 king. This is not totally her fault because my girlfriend used her card to make the reservation but it... More 

Helpful?
Thank folsomdirect
Allen S, Manager at Econo Lodge West, responded to this review

Thank you for taking the time to review your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (7)
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Business Center/Function Rooms (1)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Econo Lodge West

Address: 77 S Radnor Dr, Pueblo West, CO 81007-2841 (Formerly Comfort Inn West)
Location: United States > Colorado > Pueblo West
Price Range: $73 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge West 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Comfort Inn West Hotel Pueblo West
Comfort Inn Pueblo West
Pueblo West Comfort Inn
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