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HillSide Inn

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HillSide Inn
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151 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Aztec, New Mexico
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband Paul and I spent our 4th year at Pagosa Springs. We always stay at the Hillside Inn. We enjoy it there so much. The staff are great and the owners are awesome. The breakfast is delicious, scrambled eggs, sausage, biscuits and gravy, waffles and much more. Our room is large and always clean. They even have handicapped rooms... More 

Helpful?
Thank ourvacation2014
Waco, Texas
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My one-night stay was not bad overall, but it did not deliver the good night's sleep that I needed. Pros: a spacious room, very clean, friendly desk staff, pretty good breakfast, quiet at night. And an operable window--so I could enjoy some of that cool Colorado air that I came for! Cons: a decidedly uncomfortable bed, flat pillows (I'm seen... More 

Helpful?
1 Thank IMHOguy
Austin, Texas
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The price was reasonable, the management was polite and helpful, the location is convenient, it has an indoor pool and Jacuzzi, and they serve a good continental breakfast. But there were some problems. There was mold on the bathroom walls and beneath the AC unit which is probably what made the room smell rather nasty. The carpet was dirty and... More 

Helpful?
Thank John H

Travelers are raving about these Pagosa Springs hotels

Denver, Colorado
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

After reading less than steller reviews I was a bit concerned about the Hillside Inn. I needn't have worried. Very clean hotel, great staff, nice breakfast buffet, and the pool and jacuzzi were wonderful. Well done, Hillside.

Helpful?
Thank Brian C
PrzybylskiN, Front Office Manager at HillSide Inn, responded to this review

Thank you, Brian! We are happy you enjoyed your stay. We hope to see you again soon. More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Staying two nights. I'll adjust of necessary but the desk clerk is friendly. Rooms are clean. Interior and carpet are not new and somewhat dated. Still, clean enough to not have any complaints. Pool is clean. Whirlpool is also ok. Great location away from center of town. Overall my $105 per night seems fair. However, cheaper rooms can be as... More 

Helpful?
Thank Jeremy S
PrzybylskiN, Front Office Manager at HillSide Inn, responded to this review

Thank you for your review. I will pass this onto the staff. I hope you enjoyed Pagosa Springs and will come back again. More 

Ojai, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This isn't a super fancy hotel by any means, but it is cozy, clean, well run and a great price. What I especially love is the giant indoor pool and hot tub and how family friendly it is. Going to Pegosa Springs and staying at the HillSide Inn for the weekend has become one of our family's favorite ways to... More 

Helpful?
Thank Pam R
PrzybylskiN, Front Office Manager at HillSide Inn, responded to this review

Pam, thank you for your review. We are happy to hear that you enjoyed your stay here with your family. We hope to see you again soon. More 

Arlington, Texas
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The outside and in the lobby looks ok, but our room #120 was not very clean. I can't find the photos I took, so the conditions I found in this room are from memory. Lots of dust on return A/C grille, large gaps where the tub meets the walls, sloppy caulking, bathroom floor was not vacuumed or swept. I am... More 

Helpful?
Thank texmark
PrzybylskiN, Front Office Manager at HillSide Inn, responded to this review

We are sorry to hear about your negative experience at the HillSide Inn. I will pass this onto the Managers and Housekeeping staff to inform them about your stay and what we all need to do to make sure it doesn't happen again. More 

2 reviews
1 of 5 stars Reviewed July 16, 2016

This hotel is in need of a serious renovation, now! In my room even the ironing board cover was worn out. I have seen better furniture in a second hand store. Apparently there was an attempt to resurface the bathtub. This was obviously unsuccessful as large areas of the surface had peeled off. Housekeeping is also a problem as I... More 

Helpful?
Thank Ed D
PrzybylskiN, Front Office Manager at HillSide Inn, responded to this review

Thank you for your feedback from your stay at the HillSide Inn. First and foremost, I am sorry to hear that you were unhappy with your stay here. We take complaints seriously. I want to assure you that I will be sharing your review with the staff so we can improve and not have this happen again. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed July 11, 2016

Loved it! Clean rooms that smelled great. The staff was friendly and very helpful. We loved the clean pool. We also had a great breakfast. We are planing another trip to Pagosa springs and will be staying here again.

Helpful?
Thank Amanda H
PrzybylskiN, Front Office Manager at HillSide Inn, responded to this review

Thank you for your positive feedback, Amanda. We are very happy to hear that you enjoyed your stay with us. We are looking forward to having you again as a guest at our hotel. More 

A TripAdvisor Member
3 of 5 stars Reviewed July 7, 2016 via mobile

The rooms are outdated and furniture is old, damaged and falling apart. Rugs and chairs stained, bath outdated, mattresses old and stiff. Damage to the walls in the pool area. Pool was freezing cold! No smoking allowed and not 420 friendly. Very surprised the price we had to pay for one night, considering the seriously outdated rooms. The two pro's;... More 

Helpful?
Thank A TripAdvisor Member
PrzybylskiN, Front Office Manager at HillSide Inn, responded to this review

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us. I appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property after the summer season. Our rooms will be getting... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Here at the HillSide Inn you will find quality and comfort in Pagosa Springs lodging at a price you can afford. We want to make sure that you are happy with your stay. If you are searching for a hotel in Pagosa Springs with the luxuries that you can afford, then HillSide Inn is your choice. ... more   less 

Additional Information about HillSide Inn

Address: 2 Solomon Dr, Hwy. 160 W., Pagosa Springs, CO 81147-9435
Location: United States > Colorado > Pagosa Springs
Price Range: $86 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — HillSide Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hillside Hotel Pagosa Springs
Holiday Inn Pagosa Springs
Pagosa Springs Holiday Inn
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