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Ramada Monument

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Ramada Monument
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630 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Colorado Springs, Colorado
Reviewed yesterday NEW

Worst hotel experience ever. First room we had sheets were not clean. Had pee stains on it. Comforter also had pee stains on it. Got changed to another room. Curtain pull cord was on the floor. Trash on balcony. Cobwebs hanging off pictures. No heat in bathroom. Took 2 days for room to get warm. No drain stopper in tub....

Review collected in partnership with Ramada
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Helpful?
Thank addisonm229
Houston, Texas
Reviewed yesterday NEW

This place is gross and disgusting. The staff are a bunch of crooks. Booked the room through Expedia and first they refused to honor the rates. OK, so we paid the normal rates. Then, they required a deposit but we would get that back. OK fine. Upon checking in the room reeked of smoke despite we asked for a non-smoking...

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Thank rpieperco
Motley
Reviewed 3 days ago NEW

Review collected in partnership with Ramada
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Thank Bianca W
Colorado Springs, Colorado
Reviewed 1 week ago

The staff was sweet and friendly and the stay was absolutely relaxing. I would most definitely go stay there again.

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Thank ravenj2017
Broomfield, Colorado
Reviewed 1 week ago

Waited 20 minutes for someone to show up at the check in desk, was charged 5x the rate i was sent a confirmation for (thankfully, this was fixed), blood stain on the sheets, cigarette burns on the blanket, trash behind the TV, nothing plugged in when we arrived so we had to manually move furniture to plug things in, heat...

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2Thank Kayla H
Charles City
Reviewed 2 weeks ago

I don't understand how Wyndham can have association with so many horrible motels. We became a Wyndham member when we stayed several weekends in a town when visiting my wife's mother. It was at a Baymont Inn. It wasn't new by any means but it was always clean, employees friendly and was cost effective. We can pretty much say every...

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2Thank Johnnie C
Keene, Texas
Reviewed 2 weeks ago

Room was not clean!! Soap with hair on it in the shower and a huge hair ball the size of a small cat plus white powder all over. The front desk was not knowledgeable of the area for dinning or entertainment. Plus hidden fees!!! And if you don't want to pay the hidden fees too bad cause the cancelation fee...

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2Thank larryrB198PV
Austin, Texas
Reviewed 4 weeks ago

I had travelled here in the summer and had a terrible experience, which I shared with the Tripadvisor community. There were multiple issue then: broken pool, filthy rooms, inadequate service by staff, inedible breakfast. I made my concerns known to management. I never heard from the manager either in person, or to my post from the summer. It was such...

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4Thank derek1836
Phoenix, Arizona
Reviewed 4 weeks ago

Hotel needs major overhaul. Heater at one end of room--bathroom at the other and very cold Heater could barely heat room in admittedly very cold conditions. Breakfast served in room with no heat. Staff serviced room one day in four night stay

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2Thank leighmcgill
Phoenix, Arizona
Reviewed November 21, 2016

Sorry to say, this was the worst place EVER. Absolutely filthy, selected only to be close to family. Should have considered camping instead. Very miserable place. Needs work, we had NO heat. Needs many things, but no reason to have filth inside the rooms.

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5Thank 896darrellw
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
$100.00 room deposit due at check-in. Deposit is refunded after check-out provided there are no damages. ... more   less 

Additional Information about Ramada Monument

Address: 1865 Woodmoor Dr, Monument, CO 80132-9066 (Formerly Sundance Mountain Lodge)
Location: United States > Colorado > El Paso County > Monument
Price Range: $34 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Monument 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sundance Mountain Hotel Monument
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Questions & Answers

Here's what travelers have asked, with answers from Ramada Monument staff and other travelers.
1 question
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Questions? Get answers from Ramada Monument staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room at any other property than this one will be a step up”
 of 5 bubbles derek1836, 4 weeks ago | Read review
“Ground floor when traveling with a dog!”
 of 5 bubbles NotNiceNurse, Nov 19, 2016 | Read review
“don't stay here”
 of 5 bubbles Midwestgirl1965, Sep 24, 2016 | Read review
“TIP! Do Not Stay Here!”
 of 5 bubbles rondas991, Jul 31, 2016 | Read review
“Stay away!”
  • stained shower
  • rusted shower
  • Stained/sticky floor
  • Dead blackwidow
  • Spider!
 of 5 bubbles chriscassidyl, Jul 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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