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Ramada Monument

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575 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Brick, New Jersey
1 review
3 of 5 stars Reviewed 5 days ago NEW

My family enjoyed our stay at the Ramada Monument Hotel. It was clean, the grounds were beautiful, the complimentary continental breakfast was good, and the staff was friendly. The pool was a little chilly, but the kids swam in it anyway. It's a Rocky Mountains hotel: a little rustic, but undergoing a make-over. We will stay there again, as we... More 

Review collected in partnership with Ramada

Helpful?
Thank Erica S
Derick N, General Manager at Ramada Monument, responded to this review

Thank you so much Erica for the positive feedback!!! We are striving to get better at serving our customers everyday. Hearing you makes me think we're on the right track. More 

Travelers are raving about these Monument hotels

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We used Expedia to reserve this hotel. The night before we had stayed in a Ramada in Denver which was very nice. But we were working our way south to meet some friends in Colorado Springs and see the sites around there. I didn't read the location closely enough and got it about 15 minutes north of Colorado Springs. The... More 

Helpful?
4 Thank Jamie S
Derick N, General Manager at Ramada Monument, responded to this review

These are not the kinda reviews we wanna see here at Sundance. We apologize deeply and sincerely. We are aware of the issues mentioned above and are making daily efforts to correct them all. More 

Las Vegas, Nevada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Ok, so where to start. Um, let's just say if you're going to stay in one of their basic rooms, with the 2 double beds, don't expect much in the way of comfort. When we got to our room, after having to lug our luggage over a bridge and down the dark hallway, we opened the door to a not... More 

Helpful?
3 Thank Amber H
Seattle
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We had different experience that other reviewers. The bed was super comfy, one of the best ever and there was an extra duvet, extremely white and clean, to put over as extra. Usually hotels have a very thin, smoke damaged blanket, but this one was perfect and made for a great night's sleep. It was very quiet, even with the... More 

Helpful?
Thank ReviewerMum
Derick N, General Manager at Ramada Monument, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review us on Tripadvisor. We are very pleased to hear that you enjoyed your stay here with us at the Ramada Monument. We strive to give all our guests an enjoyable experience. We appreciate your business and hope that you come back and visit us again soon! Thank... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Expedia rated this 3 out of 5. TripAdvisor has it @ 2.5. Both grossly overstate it. I don't know where to start. The rooms are dingy and dirty; they are poorly lit; the beds have so little padding you can feel the springs. We spent one night in a king room. Every little movement in bed woke up my wife... More 

Helpful?
2 Thank Duke C
Derick N, General Manager at Ramada Monument, responded to this review

Dear Duke, I'm sorry that you did not enjoy your stay here with us. We are currently working on replacing and installing new light fixtures in all of the rooms. At check-in we do advise guests that our free continental breakfast consists of items such as doughnuts, bagels, oatmeal, pastries, just a light bite to get the day started. Thank... More 

Fort Worth, Texas
1 of 5 stars Reviewed 1 week ago

The hotel is run down. There were too many insects to feel confortable sleeping here. They charge you a $ 100 deposit for incidentals and then take forever to return it to you when you check out. The bread was molded that they served at the breakfast. We stayed for about 5 hours and paid $ 89 for the room.... More 

Review collected in partnership with Ramada

Helpful?
Thank MZMH702
Evansville, Indiana
1 review
1 of 5 stars Reviewed 1 week ago

watch out they will Charge you a $100 room damage deposit. The room I stayed in had holes in the wall upon check in. I took pictures when i arrived in room. and reported it to the front desk. when i checked out they did not refund the damage deposit Stay away!!!

Review collected in partnership with Ramada

Helpful?
Thank bretth48
Derick N, General Manager at Ramada Monument, responded to this review

Dear Brett, Incidental deposits are refunded the day that you depart as long as the room is in good order. They are released from our hotel the day of departure but it is solely up to the cardholder service that you use to process the refund and make the funds available to you for your use. The time frame they... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Ramada Monument

Address: 1865 Woodmoor Dr, Monument, CO 80132-9066 (Formerly Sundance Mountain Lodge)
Location: United States > Colorado > El Paso County > Monument
Price Range: $73 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Monument 3*
Number of rooms: 92
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Also Known As:
Sundance Mountain Hotel Monument
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