Monarch Mountain Lodge
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About
Location
4.2
Cleanliness
3.9
Service
3.8
Value
3.8
For many decades, Monarch Mountain Lodge in Salida, Colorado has been providing memorable experiences for guests around the country with its array of outdoor attractions, panoramic mountain views and supremely convenient location on the crest of Monarch Mountain, making it less than 5 miles from the Monarch Ski Area and easily accessible to many of the area's charming local towns. Comfortable rooms with inspiring views, tranquil outdoor hot tubs, and an indoor pool are what you'll find here. Spend a day adventuring in the great outdoors, unwind with a soak in the hot tub and then retreat to your cozy accommodations for the night. When it's time to explore, visit historic downtown Salida or the array of outdoor activities that make Monarch Mountain the perfect getaway for all sorts of outdoor enthusiasts!
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Property amenities
Free parking
Free internet
Pool
Sauna
Bar / lounge
Hiking
Horseback riding
Children Activities (Kid / Family Friendly)
Public wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Happy hour
Kids' meals
Snack bar
Wine / champagne
Raquetball
Ski rentals
Ski school
Skiing
Billiards
Canoeing offsite
Fishing
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour check-in
Self-serve laundry
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Wardrobe / closet
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Spanish
Location
22720 W US Highway 50, Monarch, CO 81201-9406
273Reviews4Q+A74Room tips
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Traveler rating
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Enjoyable stay only minutes from ski resort shuttle was provided free. Cozy rooms. Nice Bar/Restaurant and good food. Breakfast was a 10 out of 10. highly recommend the french toast. Prices and services were spot on.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This place is an absolute dump. Nothing appears to have been updated since it was opened. The furniture in the rooms was in really bad shape. The bathrooms were terrible, the tub wouldn’t drain while taking a shower. Everything just appeared to be filthy or in bad repair. The beds were very uncomfortable. I’ve stayed in a lot of independently owned hotels, so it’s not a matter of “oh this isn’t a Hilton so I hate it”. This hotel is objectively bad. The worst part was I booked two rooms for four nights. We checked out after the first night and they refused a refund. I had to call a number from the front desk (because no one was working the front desk). And the guy said “well you can have a credit for a future stay”. I explained I had no interest in coming back. He refused to come to the front desk to talk to me, and when I said “wow this is really bad customer service” he just hung up. Do yourself a favor, stay in Salida. The convenience of this being right by the ski area isn’t worth it. Oh also the WiFi sucks and doesn’t work throughout the hotel.…
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Don’t stay here. Go to salida. The convenience of it being by the mountain isn’t worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Roann G, Guest Services / Front Office at Monarch Mountain Lodge
Responded Mar 29, 2023
Hi mattu310 - - We are very sorry you have experienced this. We'll make sure this will be addressed. Hope you still visit us again soon. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Pool algae, graffiti by entrance, non working lights and fan in room, generally poor condition, out of service lodge. Wi-Fi was very spotty, not reliable. Asked to have the router reset. Did not improve access. T-Mobile just has SOS signal, no service at this location. I’m stunned the overall ratings on google and TripAdvisor aren’t averaging 1-2 stars. The google listing states it is a 3-star hotel. I’d challenge AAA to review this designation and how it was determined. Just an overall neglected property, surviving solely based on its proximity to the ski area and trails in the area. A picture is worth a thousand words….
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Roann G, Guest Services / Front Office at Monarch Mountain Lodge
Responded Mar 13, 2023
Hi Michael - Thank you for your review. We regret that your experience with us did not meet your expectations. Your feedback will help us improve our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Close to Monarch Mountain for skiing. We booked here because they had a shuttle advertised all over their website. When we arrived, we found out the shuttle wasn't working. To top it off, the rooms are super outdated, felt like the back patio was going to fall off so we didn't step foot on it. Everything was outdated and there was a very peculiar smell throughout. The staff was VERY nice though, which is probably why they got two stars instead of one. Also, we booked knowing the restaurant and bar were closed so I can't comment on those. I would not stay at this lodge again.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Roann G, Guest Services / Front Office at Monarch Mountain Lodge
Responded Feb 27, 2023
Hi LAF1005 - We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. Thank you for appreciating our dedicated staff. We hope to serve you again in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were so excited to stay at Monarch Mountain Lodge for the first time but we’re so disappointed when we checked in and we’re told ( only when we asked) that the restaurant and bar were closed. So we had to drive to Salida for dinner and back to the hotel afterwards with no option for breakfast at the hotel the next morning before another day of skiing. We should have been notified of this prior to check in.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Roann G, Guest Services / Front Office at Monarch Mountain Lodge
Responded Feb 27, 2023
Hello laurasB4050QY - Thank you very much for taking time to share your experience. We’re really sorry your experience did not meet your expectations. We sincerely appreciate your patronage, and hope you’ll give us another chance to serve you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While the clean rooms and very friendly staff are reason enough to visit, the spectacilar view is a must-see. I am definitely looking forward to my next visit to Monarch Mountain Lodge. A fantastic boutique hotel experience in an idyllic setting.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Roann G, Guest Services / Front Office at Monarch Mountain Lodge
Responded Feb 27, 2023
HiTxndn - Glad to hear that you love our scenic view and we’re also glad you witnessed our friendly staff. Hope you could visit us again soon here in Monarch Mountain Lodge. Thanks
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Called multiple times for over charge on room. No call back. When finally spoke with someone they were very rude, didnt listen and I didn't get refunded. By the way the room was terrible. So many flies in the room.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kelly Ritz, Owner at Monarch Mountain Lodge
Responded Feb 17, 2023
We have a very lenient cancellation policy which allows for a full credit card refund if cancelled 72 hour before arrival OR a full refund via hotel credit if cancelled less than 72 hours. Guest Eva Bowen stayed for 3 nights then checked out; never complaining while there. THEN waited several days before calling to request a refund. Eva was requesting a refund AFTER her 3-night stay. I offered her hotel credit and she refused.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check-in started poorly. We arrived in the morning to ski and knew check-in time was 3pm, but wanted to buy some discounted lift tickets for the day. There was a sign at the front desk that said to call a room number for any help needed. Even though it was after 9 am, the person who answered was very groggy and didn't want to come down to the desk to help. We had to call twice to get him to come down, and when he did, he seemed high. Later, after skiing, we checked in and the girl in the afternoon was really nice and helpful. The rooms are obviously outdated and have an outdated heating system. It got very hot at night (84 degrees when set at 72) and then too cold when we turned down the thermostat slightly. The beds are comfortable. Upon checkout, the prices were not what we had been offered on the phone, nothing was itemized (lift tickets, rooms, etc.) and they had forgotten to add a military discount that had been promised. When we got home and saw the incorrect charges on our credit card, we called to get the changes made. The same guy from the first morning answered the phone. He didn't like the fact that we were questioning the charges. He said the girl who told us they would adjust the rate was too new and he wouldn't honor that and even though my husband never raised his voice to the guy at all, he said that he wouldn't even give us the military discount because he was "being mean" to him. He hung up on my husband.…
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kelly Ritz, Owner at Monarch Mountain Lodge
Responded Feb 17, 2023
Hi tillerf15c--Thank you so much for your feedback. You are correct; check in is at 3p Waaaah! I couldn't do check-in stuff prior to check in. I'm super entitled and I shouldn't be made to follow the rules that all the other guests follow. Here's to my staff who graciously put up with the few that show up with entitlement! Happy Travels! Kelly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beware, the new owner has run this hotel into the ground and is beyond rude. I used to stay here when I was younger, and loved it! We booked hoping to share these memories with our kids. Boy did we make a mistake! We arrived and our rooms were not together as promised….ok not a huge deal we handled it and we’re offered a discount on the rooms. That didn’t happen they actually charged us $355.91 extra and the owner said it must have been our fault (we had an animal or changed the reservation-which we did not!). Then as the stay went on there was a list of problems: The heater in one room didn’t work (it was below freezing AND snowing, the phone cord in our room was cut, the shuttle to the mountain was broken, the restaurant was closed (cook quit last week, no shocker of the owner speaks to her staff the way she speaks to customers) and their “snack” area was only candy and chips. They “hot tubs” were at 90 degrees and the heated poll was too cold to use- several guests complained, their game room had 6/8 games only 2 worked. The hot water heater was broken- cold water. The bar and kitchen were “run” by guests because they had no staff. Literally guests were serving themselves and others. The owner when on the phone told me she wasn’t going to speak with me unless I used a pleasant and upbeat tone “because I don’t have to”, she repeatedly told me “I will hang up on you”, spoke over me “, hung up on me, and said “maybe you need a minute to take a breathe” “maybe you need to discuss this with someone else who is better with customer service”…
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kelly Ritz, Owner at Monarch Mountain Lodge
Responded Feb 24, 2023
KimberlyK1466--You can't stay here for stay for 4 nights, rack up extra charges then a week later ask for a refund. Our policy does not work that way. --Kelly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I called ahead to make sure of two thing: restaurant would be open (30 min drive to food if not) and hot tubs cleaned regularly. Was assured of both. Arrived for a four night stay and was told restaurant closed next two days (turned out to be three). Hot tubs filled with little kids were literally filled with yellow water. Yellow, no joke. Asked to cancel three out of four nights. Told with 72 hour cancellation policy, we could only get credit to return to place we were trying to leave. Cancelled night 4. Staff is nice enough but are literally not there in the mornings - as in call off site at the front desk if you need something. bathroom vent system broken so cold air pours in to your rooms bathroom. Enjoy putting on a sweater to take a pee. Sheets were clean but pillows were crap and made it hard to sleep. Salida is a very nice town with good food. Zero reason to stay in this dump. Owners clearly could care less about this place.…
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: Get one in Salida
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Kelly Ritz, Owner at Monarch Mountain Lodge
Responded Feb 17, 2023
Hi C326Slmatthewo--Thank you for the kind words about our staff. Gotta admit, hey are truly the best!. And the good word about our cleanliness. So sorry your didn't like your pillow! Happy Travels! Kelly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$69 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
monarch mountain hotel monarch
LOCATION
United StatesColoradoMonarch
NUMBER OF ROOMS
90
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Claim Your ListingMONARCH MOUNTAIN LODGE $62 ($̶7̶8̶) - Updated 2023 Prices & Hotel Reviews - CO
Frequently Asked Questions about Monarch Mountain Lodge
What are some of the property amenities at Monarch Mountain Lodge?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Monarch Mountain Lodge?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Monarch Mountain Lodge?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Monarch Mountain Lodge?
Yes, free parking is available to guests.
Are there opportunities to exercise at Monarch Mountain Lodge?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are pets allowed at Monarch Mountain Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Monarch Mountain Lodge offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Monarch Mountain Lodge?
The staff speaks multiple languages, including English and Spanish.
Does Monarch Mountain Lodge have any great views?
Yes, guests often enjoy the mountain view available here.
Is Monarch Mountain Lodge accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.