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We booked three nights in this sorry excuse for a hotel for my Mom’s 60th birthday. The first night we arrived we have to move rooms due to our air conditioner not working. The second night my husband and I barely slept due to the...More
Thank Moriah P
Response from FrontDesk_GM, General Manager at Rodeway Inn Cow PalaceResponded 3 weeks ago
We are very sorry to read your account of your experience with us. Although it is unusual to hear that the music had such an impact on your visit, we do apologize for the inconvenience and would love the opportunity to make it...More
I’m favourite place to eat in Lamar!!
Nice bar restaurant.. absolutely lovely friendly staff ..very attentive
Steaks are awesome here and you must try the man’s glass if you like draft beers, I’d definitely recommend eating here
Response from FrontDesk_GM, General Manager at Rodeway Inn Cow PalaceResponded April 25, 2018
Thank you for recognizing us as your top choice in town! We're delighted to read your recommendation and will commend our service team. Come back soon!
I’ve stopped by this place a few times as I travel from Dallas to Denver and back. First couple of times it was not great but there’s not really anywhere else to stop. I stopped in today, waited 30 minutes before my order was taken...More
Thank timothy m
Response from FrontDesk_GM, General Manager at Rodeway Inn Cow PalaceResponded April 4, 2018
Our team works hard to offer efficiency and quality, and we are sorry your food took longer than expected this time around. We also regret that the meal was not to your liking and hope to have a chance to improve your perception...More
The heater did not work in the first room.
They gave us another room. The heater worked but made a loud sound about
every 45 minutes. We don't plan to stay there again. It was loud enough to wake us up.More
Thank linda l
Response from FrontDesk_GM, General Manager at Rodeway Inn Cow PalaceResponded March 29, 2018
Please accept our apologies for any issues with the heater in your room. We're sorry it disturbed your rest and we'll ask our maintenance team to look into it. If you're in the area again, we'd appreciate the chance to offer you more...More
I planned to check in last Thursday night and even dine in their restaurant. The front desk guy was so rude to me so I left and stayed at another hotel. Management needs to straighten out that guys attitude because I'm sure he is driving...More
1 Thank KateeCamille
Response from FrontDesk_GM, General Manager at Rodeway Inn Cow PalaceResponded February 15, 2018
We appreciate you bringing your concerns to our attention. It's our goal to provide excellent service at all times and we are disheartened to hear about your experience here. Please accept our heartfelt apology for front desk service that wasn't indicative of the...More