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Extended Stay America - Denver - Lakewood South

Orbitz.com$128*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Extended Stay America - Denver - Lakewood South
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Crested Butte, Colorado
Reviewed 2 weeks ago

Room was filthy, beds were slept in, dirty towels on the floor, sink dirty. Hands down the worst hotel i have EVER been to. We were scared to sleep here, the only reason we did not leave was because it was after midnight and needed to sleep before our 4 hour drive. we had landed in denver and couldn't drive...

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Helpful?
Thank tcurvin
00esa, General Manager at Extended Stay America - Denver - Lakewood South, responded to this review

Thank you for the feedback of your stay. I am very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am very sorry that did not happen when you were here. I am concerned about your experience and have...

PROPERTY’S FAVORITE REVIEW
Reviewed 4 weeks ago

Just wanted to show my Gratitude and praise for all the Customer Service Staff Members at this Location. They are all nice to talk to and, very helpfull with any hotel services they can provide. Anna, Moses (Moi), Elizabeth, Kedg, Paula, Jane, Katie, and all the good people that reside at the Extended Stay South Lakewood.CO.They all do an exceptional...

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Helpful?
Thank Karl A
About Property's Favorite Review
00esa, General Manager at Extended Stay America - Denver - Lakewood South, responded to this review

Karl, thank you for your loyalty towards our brand and for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Denver - Lakewood South. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been...

Denver, Colorado
Reviewed 3 weeks ago via mobile

Very nice people at the front desk. They kept asking me how I liked my stay? I said okay and they said just okay? Really? The studio Suite had a little kitchen But the rooms were dark and dreary. The elevator was downright filthy so that should have been my first clue to get out of there. My room had...

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Helpful?
Thank bdrake136
00esa, General Manager at Extended Stay America - Denver - Lakewood South, responded to this review

We certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. We truly regret the inconvenience...

Reviewed March 19, 2017 via mobile

I am typically a complainer when im dissatisfied with a lodging experience but after staying at Extended Stay America in Lakewood on W Jefferson is different. This is a great Extended Stay Hotel, its safe, quiet, clean and extremely well run mostly thanks tp Moy's exceptional management skills. He's almost always on the property and has proven he really cares...

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Helpful?
Thank Andrew F
Manager_11525, Manager at Extended Stay America - Denver - Lakewood South, responded to this review

The team and I appreciate your remarks. I am pleased to read you enjoyed your stay at our hotel and that you would recommend us based on the great service you received. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Durango, Colorado
Reviewed March 15, 2017

I reserved a smoking room and when we arrived, there were none available. When we did get a room, we had to go back and forth three times to get a key that was actually able to open it. The room was disgusting, there were blood stains on the comforters. And the front desk wasn't very helpful.

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Helpful?
Thank starling5050
Jacksonvile Beach
Reviewed February 4, 2017

Avoid if possible. The pictures on their site look okay...but it really isn't it.. The staff is nice - the only plus. This really isn't a hotel - more of a short term studio rental building. Try any other suite hotels than this one. They give themselves 4 stars...but we give this a negative 1 except for the staff -...

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Helpful?
Thank ms5200
Reviewed November 29, 2016 via mobile

The staff was very nice and helpful throughout our stay here at extended stay. After reading other reviews was nervous however glad we came! Rooms were clean and was givin well taken care of dishishs for our kitchen! Thanks guys

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Helpful?
Thank shelle08
Manager_11525, Manager at Extended Stay America - Denver - Lakewood South, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is pleasing to read how well our staff provided you with excellent customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed November 7, 2016 via mobile

The service at Lakewood SW in Denver has been exceptionally good.I have been staying here for over a year now and found this facility very clean and maintained all the time. My extreme thanks to the staff working there mainly, Moses,Bri,Angela,Anna,Paula,Shawna,Brandy and all the other helpful people who have made my stay here feel like home. Thank you. Sincerely. Karl...

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Helpful?
Thank Karl A
Manager_11525, Manager at Extended Stay America - Denver - Lakewood South, responded to this review

It is so rewarding to read how well your stay was at our hotel. It is great to see you are provided with excellent customer service consistently. Our staff will be informed on the great job they are doing assisting you. Thank you again for your review. We look forward to seeing you in the future, should your travels bring...

Charlotte, North Carolina
Reviewed November 1, 2016

Got to the place way earlier than check in. Moi was very helpful. He checked my party in early with the correct rooms and had us laughing the whole time. The facility could use some updating but for the price and what it was it was't bad.

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Helpful?
Thank Dell_Unlimited
Manager_11525, Manager at Extended Stay America - Denver - Lakewood South, responded to this review

Thank you for your feedback. We are glad that Moi was able to help you check in early and that he made you all laugh. We love to hear feedback and we will share this with the rest of the associates at the hotel. Thank You again for sharing.

Washington, District of Columbia, United States
Reviewed October 28, 2016

If you need to stay for more than a few nights and you are alone on business. I recommend this hotel. Close to restaurants for Breakfast (Denny's) lunch and dinner too. I was a bit disappointed in the TV and the choice of channels. The front desk was the best and made sure my stay was a success. This hotel...

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Helpful?
Thank Kevin B
Manager_11525, Manager at Extended Stay America - Denver - Lakewood South, responded to this review

Your feedback is important. Thank you for sharing. It is great to see our front desk was able to assist you properly during your stay and that you favored your room accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Denver - Lakewood South

Address: 7393 West Jefferson Avenue, Lakewood, CO 80235
Location: United States > Colorado > Lakewood
Price Range: $90 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Denver - Lakewood South 2.5*
Number of rooms: 20
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Also Known As:
Lakewood Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Denver - Lakewood South staff and other travelers.
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Questions? Get answers from Extended Stay America - Denver - Lakewood South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“no good room!”
tcurvin, 2 weeks ago | Read review
“For the best view of the mountains stay on the West side of the hotel”
530karla, 4 weeks ago | Read review
“we stayed in 203 205 ....both rooms were quiet.”
KevinB641, Oct 28, 2016 | Read review
“Go somewhere else.”
l0rilynw, Oct 17, 2016 | Read review
“Rooms by the stairways are noisy as doors slam.”
33djd, Jul 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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