We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews club level la cave red rocks rooms are nice light rail west side minute drive fitness center bit dated front desk staff business center easy access free breakfast mountains denver conference hospital
This hotel was fairly expensive as we stayed here over Labor Day weekend. Upon arriving at the check-in counter there was a sign stating that the pool was closed. One of our favorite things about staying in a hotel is going swimming so we thought...More
Thank Kendall N
Response from Kristine M, Director of Sales at Sheraton Denver West HotelResponded September 6, 2018
Thank you for your honest feedback. Please accept our sincerest apology for our pool being closed for maintenance during your recent stay. We are embarrased that you were left with a poor impression of the Sheraton Denver West. We hope we may have a...More
The hotel staff are very friendly. We were upgraded so the room was bigger. The morning breakfast was very fresh and well maintained. The bed was not as comfy as i remember the heavenly beds to be, but still enjoyed our stay.
Thank Kay j
Response from Kristine M, Director of Sales at Sheraton Denver West HotelResponded June 20, 2018
Thank you for your review! We are glad you enjoyed your stay and we hope to see you again soon!
We were pleasantly surprised by how nice the rooms were. Our room was very clean and the bathroom was very nice. However, our shower door allowed water to seep out of the shower area. We ended up using a towel to prevent flooding the rest...More
We got in late to Denver and were driving west the next day and this is great spot on way out of town. Good breakfast places close by and a comfortable room too. Staff was helpful and property was fine.
Stayed here because downtown Denver was sold out. Room smelled stale, toilet hardly flushed, and the tv was as old an LCD as you can find. Front desk was nice on checkin but they couldn’t check me out because, er, the internet was down. Breakfast...More
Response from Kristine M, Director of Sales at Sheraton Denver West HotelResponded August 10, 2018
Thank you for your feedback. Your recent experience does not reflect the high Sheraton standards of service that we hold our staff to and we are embarrassed that you were left with such a poor impression of the Sheraton Denver West. Please accept our...More
Response from Due_Caffe | Reviewed this property |
Our room had a jacuzzi tub so some rooms definitely have them. We booked through a sports team so I can't tell you the room type we had. Try calling the hotel directly. They should be able to provide an explanation as to why... More
Our room had a jacuzzi tub so some rooms definitely have them. We booked through a sports team so I can't tell you the room type we had. Try calling the hotel directly. They should be able to provide an explanation as to why you can't book online.
Response from Colleen I | Property representative |
Hi Malone, thank you for your question! The complimentary shuttle only takes guests to destinations within a five mile radius on the hotel, however, our staff is always happy to assist you in finding transportation!