Sofitel La Reserva Cardales Hotel
Panamericana 9 Km 61, Los Cardales 2804 Argentina
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$300
Free cancellation until 07/07/22
Reserve now, pay at stay
$300
Free cancellation until 07/06/22
Reserve now, pay at stay
$300
$209
Booking.com$300
Hotels.com$300
travelup.com$253
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Room & Suite (335)
Pool & Beach (196)
About
Location
4.2
Cleanliness
4.5
Service
4.3
Value
3.8
Looking for a place to stay in Los Cardales? Then look no further than Sofitel La Reserva Cardales, a luxury hotel that brings the best of Los Cardales to your doorstep.
Guest rooms offer amenities such as a flat screen TV, a minibar, and a refrigerator, and guests can go online with free wifi offered by the hotel.
Sofitel La Reserva Cardales features room service and a concierge, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Sofitel La Reserva Cardales Hotel, free parking is available.
When you're feeling hungry, you can check out Le Lac Restaurant (0.0 mi) or Complejo Las Araucarias (0.6 mi), which are all within walking distance of Sofitel La Reserva Cardales.
If you’re looking for things to do, you can check out Estancia Santa Susana, which is a popular history museum amongst tourists.
We’re sure you’ll enjoy your stay at Sofitel La Reserva Cardales as you experience everything Los Cardales has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Golf course
Tennis court
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Location
Full view
Contact
Panamericana 9 Km 61, Los Cardales 2804 Argentina
Name/address in local language
Getting there
Rental CarsSee all Los Cardales rental cars
1691Reviews37Q+A17Room tips
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Beautiful Sofitel in a wildlife reserve. One night is not enough as there are many attractions to do, kayak, bowling, the spa... hiking and cycling ! Buffet breakfast was excellent. A place to visit if you stay a few days in Buenos Aires, or if you live in Buenos Aires ! Many thanks to Julieta from Reservations and Agustin from the Reception, both really kind and helpful.
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Date of stay: March 2022
Rooms
Location
Service
Helpful
Response from Equipo Sofitel La Reserva Cardales, Guest Services / Front Office at Sofitel La Reserva Cardales Hotel
Responded 1 week ago
Let us thank you for your trust in us during your stay at Sofitel La Reserva Cardales and at the same time thank you for sending us your valuable comments in order to improve our service day by day. Sincerely! Raul Blanch Concierge and Guest Relations Hotels and Resorts Sofitel La Reserva Cardales
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The location is increíble to get away from the city and relax. But unfortunately my experience was bad, the food and the attention was poor, From 12 to 6pm I have to had the need to ask PLEASE and repeatedly call to reception to clean my room or at least to bring me towels in order to allow my family and me to take a shower and do the scheduled activities, they just came at 6 pm. And too many other experiences, 2 hours waiting for some french fries, hairs in the food, etc. I understand maybe the hotel was full but my experience was bad, they should need to be prepared and have the resources to cover it as well. It’s a pity, really, the hotel is nice but the people who work there are nor friendly at all with the guests.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Well, I really want to tell what my experience was, because when I want to reserve hotels, really trust the reviews of other travelers. The property is really beautiful. the hotel itself and the gardens look as a 5 star hotel. Even the rooms with a balcony view of the lake make you happy to be there. Then you want to have a shower and ...no amenities, so in the meantime lets hung our clothes, oh no hungers !. Breakfast was a caos, the workers clearly didn't have any experience in serving. They even brought something to the table in a plastic container. Anyway, a lot to improve from the service point of view since the price is a 5 stars hotel.
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Date of stay: November 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
+1
I visited the Sofitel Los Cardales in November of 2021 for 1 night. It was supposed to be a nice/romantic birthday present for my girlfriend. I reserved what is supposed to be their top room (The Opera Suite). To be honest I was embarrassed by the state of the suite when we walked in. Dirty tools left out on the living room table. Cobwebs EVERYWHERE. Whoever painted it looked like they put a stick of dynamite in a 5 gallon pale of paint. The jacuzzi tub in the bathroom was absolutely disgusting and dirty. The TV in the living room did not work. The lounge chairs on the outside deck were FULL of bird feces. It looks like they honestly just dont care at all. These are normal things that are easily fixed by normal maintenance and caring. But you can tell that there is little, if at all caring about anything by the staff. This state that it is in is absolutely unacceptable and should embarrass the resort. The resort is supposedly rated 5 stars. I just dont see it being a 5 star resort at all which is such a shame because the actual grounds are very beautiful. The lack of care of the grounds by the staff is just appalling. To top it off, I made the mistake of making a reservation to have a nice romantic birthday dinner to eat at the facilities restaurant. We go to sit down, I look at the chairs, and they are disgusting. The arm parts of the chair were very worn out and looked just DISGUSTINGLY dirty. I asked to be seated at one of the other tables that didnt have disgusting chairs. Again, they just dont care. I suppose I shouldn't have been surprised when the food was bad and flavorless as well. The state of the pool area isnt better. Broken chairs everywhere with bird feces all over them.…
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Date of stay: November 2021
Value
Rooms
Service
Helpful
This is our third trip to the Sofitel in Cardales. It has yet to disappoint. The rooms are lovely, the pool and spa are top notch and the service is great. A special mention must be given to Raul, the concierge, who has made us feel special on each of our trips from the United States. We will return.
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Date of stay: November 2021
Value
Rooms
Service
Room Tip: All the rooms have a great view though we prefer the ones overlooking the pool area.
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Helpful
The economic crisis is visible, staff is reduced dramatically (by at least 50 percent?), but the hotel is still one of the best choices close to buenos aires. unfortunately only 1 restaurant was open, but food was fantastic, service great, and they apparently used the time of the lockdown to renovate the pool. we really enjoyed our stay here!
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Date of stay: January 2021
1 Helpful vote
Helpful
Response from Laura Astudillo, Director General at Sofitel La Reserva Cardales Hotel
Responded May 28, 2021
Dear Lisa: Thank you for taking the time to share such a delightful review following your getaway to Buenos Aires and the Sofitel La Reserva Cardales! We are thrilled to hear of your exceptional experience and will ensure that your kind comments are shared with all of our teams with great pride.
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I've been in this hotel several times for business and now with my wife to spend some free time. This time I've found the service level of the Hotel in line with the expectations, brand, and Hotel infrastructure that is fabulous; this is exceptional. I've made this comment because in my previous stay in this hotel the service level was not exceptional as it always found it. But it seems was just an exception...Very good experience.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from SofitelC, Guest Relations Manager at Sofitel La Reserva Cardales Hotel
Responded Jan 10, 2020
Dear anic0lini Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales
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Overall the place is great, unfortunately there are problems which should NOT happen for such a price. First of all, the reception desk and the concierge are not here to help you, but to explain why they can't do what you're asking for, and why this is not their fault. Even when (or should I say "especially when") it is said with a big smile, I hate this attitude. I am working in the B2C industry and this is really the worst one can say to a client. Also, at the pool the staff spends most of its time chatting between themselves while empty glasses pile up all around the pool chairs and customers wait to place an order. Being relax is OK, being lazy and ignoring customers is not. There is a BIG management problem in this hotel !
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Date of stay: November 2019
Location
Cleanliness
Service
3 Helpful votes
Helpful
Response from SofitelC, Guest Relations Manager at Sofitel La Reserva Cardales Hotel
Responded Jan 3, 2020
Dear Joe8083, Thank you very much for taking the time to share your opinion with us. We would have liked to have a better experience in our hotel and that is why we took note to improve the points that were not to your liking. Every day we strive to offer an exceptional experience to our customers and it is clear that this time we could not reach our goal. We would be grateful if you would give us another chance and you can be sure that we will try our best to have an excellent experience in our hotel which many guests have already had the opportunity to enjoy. Sincerely, Raul Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales
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The hotel facilities are great, not perfectly maintained though. The service staff is fine in general with minor exceptions. The food and attention on the restaurants don't match it. I went first to the Italian restaurant with my family, it was open, nobody was there. The lady told us we had to reserve (not written in any of the info packs we received). The food quality at the main buffet is just OK and the staff is extremely slow attending.
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Date of stay: November 2019
Location
Service
Sleep Quality
Helpful
Great Hotel, with fantastic view over the swimming-pool and lake, been here a couple of times now. Rooms are big with a great bathroom, staff is friendly, food is good. One minor thing, sometime their mobile phones are more important then the customers.
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Date of stay: September 2019Trip type: Traveled
Helpful
Response from SofitelC, Manager at Sofitel La Reserva Cardales Hotel
Responded Sep 18, 2019
Dear Erikpogiv Thank you very much for your positive score about Sofitel la Reserva Cardales! We are glad that you enjoyed your stay with us and we look forward to having you among our guests soon. Sincerely, Laura Astudillo Rooms Division Manager
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PRICE RANGE
$254 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel la reserva cardales hotel buenos aires
LOCATION
ArgentinaCentral ArgentinaProvince of Buenos AiresLos Cardales
NUMBER OF ROOMS
1
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Claim Your Listing Frequently Asked Questions about Sofitel La Reserva Cardales Hotel
Which popular attractions are close to Sofitel La Reserva Cardales Hotel?
Nearby attractions include Estancia Santa Susana (4.4 miles), Parque Nacional Ciervo de los Pantanos (3.2 miles), and Reserva Natural Estricta Otamendi (2.8 miles).
What are some of the property amenities at Sofitel La Reserva Cardales Hotel?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Sofitel La Reserva Cardales Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel La Reserva Cardales Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Sofitel La Reserva Cardales Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sofitel La Reserva Cardales Hotel?
Conveniently located restaurants include Italpast la Reserva, Restaurante la Butaca, and Le Lac Restaurant.
Are there opportunities to exercise at Sofitel La Reserva Cardales Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Sofitel La Reserva Cardales Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel La Reserva Cardales Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Sofitel La Reserva Cardales Hotel have any great views?
Yes, guests often enjoy the park view available here.
Is Sofitel La Reserva Cardales Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.