We usually stay at Hilton properties, as we never have any issues and once again they provided us with a nice time. Everyone at the front desk was welcoming and accommodating, cookies great as always. We were very impressed with the buffet breakfast it surpassed our expectations. Convenient to the light rail service plus they had a shuttle van that was available most of the time except one day it reserved for a wedding party. Overall we had a great stay! Thank you Double Tree
Staff was friendly, hotel was very clean. Easy access to the major highways. Restaurant was great with friendly staff. They accommodated my special requests and went over and beyond what I had asked for.
Great hotel all around. Stayed here for a group. Banquet food was really good. Service was excellent. Great management and staff. Would come back when traveling back to denver. Hope to see the same faces.
But, snow maintenances around the parking area and around the hotel are not done properly. Even the meal vouchers to gold or Dimond members are not provided. The paid breakfast is also just average and not worth of the money paid.
This hotel has the loveliest staff and is impeccably clean. Training and pride, is very evident, with the staff. Great location and fantastic value. I'll stay again, next time I am in Denver. Good job!
Watch your hotel bill with this hotel! They allow anyone to charge food to your room and then leave you on the hook to pay for it!!! The front desk promised to investigate and call back. They did nothing!!! Lumpy beds and worse showers!! Avoid this hotel!!!
Everything is old and noisy! From the furnace to the bathroom exhaust was LOUD. The toilet kicked on randomly. Every door slams so plan on knowing exactly when your neighbor comes and goes.The car rental is no longer open either. It was disappointing to stay where 2years ago I had been content.
We stay here every year and the place is wonderful! The app allowed me to do self check in and self check out without any hassle. One one thing I do love is the keyless entry! Totally the best thing to do while you have covid still here. Lol
Stayed here for 4 nights for a business trade show. The entrance was nice and staff was extremely friendly. Maintenance needed to come make a minor fix and he couldn’t have been nicer. The downsides were quite a few. 1. Poor/Slow Internet - even as a Diamond member, the high speed was slower than my LTE phone connection. Frequently it would even drop the signal and you were forced to sign in again. 2. No laundry services in-site - might not be a big deal for all, but for road warriors, it’s a beating for sure. 3. AC temp in the room - was a challenge to get it cool. I would request an outside facing room where you could at least get some ventilation from the crisp mountain air Overall, the stay was decent, but I would find another location if given the choice.
Room/service was great. Got a room on the 6th floor that had a beautiful view of the mountains. The facility could use a place to do laundry. Being there for an extended period of time meant I had to find somewhere else to wash my clothes. Other than that, great experience.
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