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Holiday Inn Express Glenwood Springs

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Holiday Inn Express Glenwood Springs
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232 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Colorado Springs, Colorado
Reviewed July 16, 2013

This hotel was fine. The rooms are clean and well maintained. The walls are really thin and make sure you are not close to the elevator which seemed to ding all night. The breakfast was good but the area was crowded. My husband said the eggs were better than usual. The location was good. It is a 15 - 20...

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Helpful?
2Thank JoAnneV
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you JaAnneV, thank you for your feedback. Please come see us again.

Westminster, Colorado
Reviewed July 8, 2013

The hotel is within walking distance to the Hot Springs pool and near shops and restaurants, downtown isn't that far with walking either. The hotel has 3 floors, a small pool and a free continental breakfast which is, eggs, coffee, juices, sausage, bananas, cereal, muffins, pancakes, toast, and cinnamon roll. The hall ways have a cigarette smell to them, but...

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Helpful?
1Thank Tyler F
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear Tyler F, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, We’re sorry we fell below your expectation regarding the cigarette smoke smell in the hallways and the shower experience. We will address these points. I...

Perrysburg, Ohio
Reviewed June 24, 2013

I reserved a 2 queen suite that was suppose to be the larger suite with vaulted ceilings and a bay window. When I went into my room it was the regular queen suite. I brought it to the desk clerks attention and he told me that the room I had reserved MONTHS ago was already occupied. When I told him...

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Helpful?
1Thank Stacey r
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear Stacey r, Thank you for your feedback regarding your recent visit at our hotel. We are very disappointed to hear about your experience on your recent stay. We would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details so we have sent you a private message...

Denver, Colorado
Reviewed June 22, 2013

This hotel is ideally suited for a vist to the hot springs in Glenwood Springs. It's just a 10-minute walk away; best to leave your car at the hotel and take the short walk rather than look for parking nearer the pool. Overall my family and I had a comfortable stay. Andrew on the front desk was great at check-in....

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Helpful?
1Thank Nick C
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you Nick C for your feedback, We are working to freshen up our rooms and the hotel in general. Please come see us again, Andrew has been a great employee here and continues to do an excellent job.

Kansas City, MO
Reviewed June 22, 2013

We enjoyed this hotel. This hotel was clean, newer and had a great breakfast. The location couldn't have been better. The hotel's backside was right across the street from Glenwood Springs Adventure Park and you could literally walk to it. If it wasn't too hot you could also walk a couple of miles down to the Glenwood Springs hot springs...

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Helpful?
1Thank FaylisaFox
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you for response FaylisaFox, We have improved our processes with our housekeeping department to eliminate forgotten towels, soap bars, tissue paper, refilling the coffee packets. Please come see us again and have a good day!

Denver, Colorado
Reviewed June 19, 2013

We stay at these properties due to the consistency, universally good condition, upgraded bedding...in other words their standards are good. Our recent stay in Glenwood Springs may show the chain is slipping. The lobby, hallways, and elevators were a mess and stayed that way over the entire weekend we stayed. The room was the normal clean and tidy, but the...

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Helpful?
1Thank Pedestrian53
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear Pedestrian53, Thank you for taking the time to post a review of our property regarding your recent stay. Please allow us to apologize for the over all issues you had and any inconvenience the situation may have caused you. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of...

Fort Worth, Texas
Reviewed June 16, 2013

The room was clean and the bed was comfortable. Everything worked in the room, the only strange thing was the bathroom sink was outside the bathroom? Other than that, very nice place to stay. The front desk was very helpful on places to eat and to have a drink at the end of the day. The price was very good,...

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Helpful?
Thank BTrujillo3
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you for response BTrujillo3, Perhaps with our next renovation we can include a sink in the bathroom, please come see us again and have a good day!

Colorafo Springs, CO
Reviewed June 16, 2013

I frequently stay at Holiday Express and am a platinum member of Priority Club and I am sad to let you know what I found: tile floor very dirty, top of closet shelf dirty, all high areas dirty,toilet flush handle broken, bath room wall paper peeling, rate and safety card missing, hair dryer not working, water in hot tub green...

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Helpful?
2Thank John G
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear John G, Thank you for taking the time to provide feedback on your stay. It is unfortunate the conditions of the room prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Ankeny
Reviewed June 13, 2013

This hotel is like Title says. The room was clean and everything worked. The things that bothered us was they didn't replace any soap,coffee or shampoo. The breakfast was to last until 9:30, but when we got there at 8: 45 there were no hot items left and were told there would be no more. Went to desk to ask...

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Helpful?
Thank AnkenyDavey
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear AnkenyDavey, Thank you very much for sharing your experience with us. It is nice to know that you noticed the cleanliness of the room. Please allow me to apologize for the inconvenience and negative impression you may have had over the lack of room and bathroom amenities and over breakfast hours. Rest assured that these issues will be looked...

golden, co
Reviewed June 10, 2013

Pool and hot-tub is outdoors and was open, I did not get the chance to check it out. First hotel I have ever stayed at that I could see the TV from the shower. Good station and cable selection. Continental breakfast was good; with pancakes, biscuits, sausage, fresh fruit, yogurt and the usual pastries. Staff was polite and attentive, but...

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Helpful?
Thank Rockyrover
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you for your response Rockyrover, Our tv's are still viewable from the shower, I will look into getting dental floss. Please come see us again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Glenwood Springs (Aspen Area). Whether traveling on business or on pleasure, this Glenwood Springs Hotel is the perfect choice offering free Smart Hot Buffet Breakfast, free Complimentary Wireless High-Speed Internet and the best hotel value in the Glenwood Springs / Aspen area! Convenient location just four blocks from the famous Hot Springs Pool. Adjacent to the Glenwood Caverns Adventure Park, Glenwood Springs newest area attraction open year around . Conveniently located near Ski Sunlight Resort or enjoy Aspen / Snowmass Ski Resort just 40 minutes from the hotel. Many restaurants and entertainment venues within a few blocks of the hotel. Ask about our packages! Group room rates also available by calling the hotel direct. ... more   less 

Additional Information about Holiday Inn Express Glenwood Springs

Address: 501 W 1st St, Glenwood Springs, CO 81601-2962
Location: United States > Colorado > Glenwood Springs
Price Range: $99 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Glenwood Springs 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Glenwood Springs Hotel Glenwood Springs
Holiday Inn Glenwood Springs
Glenwood Springs Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Glenwood Springs staff and other travelers.
3 questions
Ask a question
9 months ago
Rollinsville, Colorado
over a year ago

See all questions (3)

Questions? Get answers from Holiday Inn Express Glenwood Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a top floor, way down at the end”
 of 5 bubbles JessPem, Aug 29, 2016 | Read review
“Request the backside(northside) of the motel”
 of 5 bubbles susieqDenver, Aug 7, 2016 | Read review
“Do not book room 310”
 of 5 bubbles Kbear2016, Jun 26, 2016 | Read review
“My tip would be to drive on by or stay at the Hampton Inn next door!”
 of 5 bubbles HoustonTXOnTheRoad, Jun 1, 2016 | Read review
“Maybe stay away from the rooms by the stairs.”
 of 5 bubbles 799robinw, Nov 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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