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Wow! 40 minute wait in line to check in...disgruntled guests in line..desk clerk was apologetic, but.... Room and bathroom lacked cleanliness...bed linens (sheets) had spots or stains...NO electrical outlets at the sink (could see where outlets once were, now covered by a outlet plate cover)...lobby...More
1 Thank MrnMrsM1977
Response from IHGService, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded August 17, 2017
Thank you for your feedback regarding your stay at Holiday Inn Express Glenwood Springs (Aspen Area), CO. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient....More
We are platinum members of IHG and reserved two rooms for two nights (120,000 points in total). When we arrived, Kasey, the desk clerk was not friendly and really seemed like the last thing she wanted to be doing was working.
Upon entering our rooms...More
3 Thank travel_gal_midwest
Response from IHGService, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded August 6, 2017
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for not living up to your expectations regarding our pool and room...More
The hotel was nice. We were there 3 nights and each day lobby full of guests waiting on rooms. Always short towels and linens as laundry behind as well. When we checked in the employee was kind of rude and short at times. Staff the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded August 4, 2017
Thank you for your feedback regarding your stay at Holiday Inn Express Glenwood Springs (Aspen Area), CO. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the property and staff...More
We spent one night here as we traveled from Denver to Moab. Our room was the best I have ever had for our family of five. We had a suite with two queen beds and a king bed. The staff was really awesome and breakfast...More
Lobby and front desk very helpful. Room was OK, but we reserved two double beds and a hide a bed sofa for 3. Was only given 2 bath towels. Left a note for maids next day with tip asking for 3 towels. Took tip left...More
1 Thank c b
Response from Manuela O, General Manager at Holiday Inn Express Glenwood SpringsResponded July 13, 2017
Thank you for your comments. We strive to provide a comfortable, clean and friendly atmosphere for our guests, and apologize that we fell short of providing everything that you needed during your stay. We will use your comments to improve the experience that we provide....More
$127 - $194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Glenwood Springs Hotel Glenwood Springs ,