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Holiday Inn Express Glenwood Springs

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Holiday Inn Express Glenwood Springs
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221 Reviews from our TripAdvisor Community

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Showing 213: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for our honeymoon the room was dirty we find hair popcorn used drinks and cups in fridge the bathroom and Jacuzzi tub both were not cleaned we asked front desk agent to have housekeeping to clean room and all that appeared was bed was remade and trash taken out one good thing was breakfast was good and... More 

Helpful?
Thank David S
IHGService, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear David S, Thank you for submitting your review of our hotel. I am pleased to hear that you liked the good breakfast and comfortable bed. We are always happy to provide a consistently clean, comfortable and relaxing place for our guests. It is truly regrettable that you were let down by the level of cleanliness in your room. I... More 

Chicago, Illinois
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a two bedroom suite that perfectly accommodated our family of 6. The location is great and close proximity to everything in Glenwood Springs. There is a small pool outside and the standard HI Expresss breakfast. The breakfast area was a little tight but the breakfast was good.

Helpful?
1 Thank KCH143
Parker, Colorado
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Online pics looked good so prepaid months ago for upgraded room. We stood in room 310. This room should not be occupied. Black mold is seen threw out bathroom. The bathtub has several spots that undeniably has been there for a very long time. Black spots on ceiling and wallpaper behind toilet. Months/years in the making. When you stepped into... More 

Helpful?
Thank Kbear2016
Manuela O, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear Kbear2016, I am sorry to hear about your experience. This is definitely what we aim to achieve and we appreciate your feedback. I can assure you that mold is something we do not ignore and work to fix the problem when it arises. We will have the room checked. It was unfortunate what occurred with the power that night... More 

Houston, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed June 1, 2016

I am not one to write reviews but I would never recommend this hotel to anyone. We stayed at this hotel only one night while traveling. The room was average. The beds were uncomfortable and sagged. The breakfast area was the lobby and not nearly large enough to accommodate the number of people. We and many others were forced to... More 

Helpful?
Thank HoustonTXOnTheRoad
Manuela O, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear HoustonTXOnTheRoad, We are very sorry for know you about your impressions of your stay at our hotel. We appreciate your feedback and the time you took to write about your stay. Sincerely, Manuela O'Brien General Manager More 

Denver, Colorado
Level Contributor
3 reviews
5 of 5 stars Reviewed May 27, 2016 via mobile

Dez is a keeper. She has been so attentive to our group. We are in town for a girls soccer tournament and she has gone out of her way to go above and beyond for us. She brought us fresh baked cookies and water poolside and then helped clean up our pizza party that we created in the lobby. Most... More 

Helpful?
Thank Chelsrlee303
gainesville
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 22, 2016

Better than home because they made a fresh hot breakfast everyday with healthy options, had comfy beds that didn't bother my back, gave us free bottles of water for our daily hike and adventures and had excellent service! Everyone was very kind. We had to stay an extra night due to the snow storm and they gave us their best... More 

Helpful?
1 Thank melGainesville
Centennial, Colorado
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 28, 2016

Was here last weekend. The staff was great Breakfast in the morning was too crowded with no place really to sit, so we went somewhere else. The rooms were comfy, and I would stay here again. The staff recommended the Iron Mountain Hot Springs, and it was well worth it. Desk in room, free wifi!

Helpful?
1 Thank Meg7623
Westminster, Colorado
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 7, 2016 via mobile

Unsure of why my reservation could have dates changed but was charged very high price and refused to be allowed to cancel. Then was charged another tax fee when booking in. Will not use again, no local transport offered. Friendly employees, way overpriced for facilities.

Helpful?
Thank M E A
Manuela O, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear M E A, I would be happy to look into the details of your booking and provide you with some more information about it. We do offer different booking options, such as advance purchase reservations, which are non refundable but do offer a deeper discount to the guest. Also, when booking hotel rooms thought a 3rd party company, some... More 

London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 25, 2016

I stayed for a couple of nights during February. The staff were very welcoming. Well equipped, spacious, clean and modern room. Good range of options for breakfast. Wifi performed well. Good location off the I-70 and close to town centre. An hour away from the best ski resorts. Reasonable value for money.

Helpful?
Thank Mark D
Boulder, Colorado
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 24, 2016

The rooms were clean, small and included a larger size fridge. The lighting in the sink area and bathroom was dim and fluorescent. All glasses, utensils, plates (styrofoam) etc. are throwaway. The lobby is not inviting, cluttered, no real "design". We've stayed at many Holiday Inns and this one is on the low end of the brand. I'd pick the... More 

Helpful?
Thank Marni S
Manuela O, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear guest, IHG hotels has a new design concept for the Holiday Inn Express brand we hope to have this great new concept in our property in the near future. Meanwhile, we've been working to provide our guests with a clean hotel and smart and efficient service. I am happy to know we hit the mark for you in that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Glenwood Springs (Aspen Area). Whether traveling on business or on pleasure, this Glenwood Springs Hotel is the perfect choice offering free Smart Hot Buffet Breakfast, free Complimentary Wireless High-Speed Internet and the best hotel value in the Glenwood Springs / Aspen area! Convenient location just four blocks from the famous Hot Springs Pool. Adjacent to the Glenwood Caverns Adventure Park, Glenwood Springs newest area attraction open year around . Conveniently located near Ski Sunlight Resort or enjoy Aspen / Snowmass Ski Resort just 40 minutes from the hotel. Many restaurants and entertainment venues within a few blocks of the hotel. Ask about our packages! Group room rates also available by calling the hotel direct. ... more   less 

Additional Information about Holiday Inn Express Glenwood Springs

Address: 501 W 1st St, Glenwood Springs, CO 81601-2962
Location: United States > Colorado > Glenwood Springs
Price Range: $129 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Glenwood Springs 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Glenwood Springs Hotel Glenwood Springs
Holiday Inn Glenwood Springs
Glenwood Springs Holiday Inn
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