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BEST WESTERN Kiva Inn

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BEST WESTERN Kiva Inn
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413 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Salt Lake City, Utah
Reviewed 4 days ago NEW

Ironically I have not stayed here yet. I was trying to bring my horse to CSU for testing and friends recommended the Kiva Inn. Due to weather issues, I have twice made reservations and had to cancel them. Both time the front desk folks were courteous, professional and very understanding. An overwhelmingly positive first impression.

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Helpful?
Thank Lou H
Priest River, Idaho
Reviewed 1 week ago via mobile

After a long day of driving we landed at Kiva Best Western and it was perfect! The rooms were very clean, comfortable and nicely decorated. They offered a great hot breakfast and the overall service was very nice. We'd definitely stay again. Thank you.

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Helpful?
Thank hampton1002
kivainn, Guest Relations Manager at BEST WESTERN Kiva Inn, responded to this review

Dear hampton1002, We are so grateful for your business and we do hope that you’ll continue to choose to stay with us on your future travels here in the area. We are so glad to know that you enjoyed your stay as well as our breakfast and thank you so much for appreciating our efforts of providing you with clean...

Reviewed 1 week ago via mobile

The price was low and the room was recently remodeled and clean. The king size bed was nice, but too firm for my taste. The reason I only gave 3 stars was due check-in policies that made me feel uncomfortable rather than welcome.

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Helpful?
Thank Joy C
kivainn, Guest Relations Manager at BEST WESTERN Kiva Inn, responded to this review

Dear Joy, Thank you for taking the time to share your experience! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our check-in policies. We appreciate your rating and are very glad that...

Reviewed 1 week ago via mobile

Fairly clean, but I prefer cleaner. Bedside table had sticky brown residue. Carpet stains. Front desk needs to be friendlier. Beds were comfy. Plenty of towels, washcloths and hand towels. Shower was nice.

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Helpful?
Thank suebe8
kivainn, Guest Relations Manager at BEST WESTERN Kiva Inn, responded to this review

Dear suebe8, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We're glad you had a great time with us and we look forward...

Great Falls, Montana
Reviewed 1 week ago

I recently stayed at the Kiva Inn. What a great place to stay! Easy access off of Mulberry Street. The place is well designed and very comfortable. Rooms are large, clean, and ours had a balcony, which made it really nice. We found the rate to be very affordable. Breakfast was plentiful and fresh. I just can't say enough nice...

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Helpful?
Thank 988montana2000
kivainn, Guest Relations Manager at BEST WESTERN Kiva Inn, responded to this review

Dear 988montana2000, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your 5 stars review is greatly...

Reviewed 3 weeks ago

First Clue: You are warned there is no refund when booking through the Best Western site. Second Clue: When you check in they inform you there is a $50 deposit on the room. Rooms are in poor shape and it is very noisy at this hotel. Management seems to be unaware how bad they are, or they just don't care.

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Helpful?
Thank donaldq150
kivainn, Guest Relations Manager at BEST WESTERN Kiva Inn, responded to this review

Dear donaldq150, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

Livingston, Montana
Reviewed 4 weeks ago

Having stayed here a couple years ago we found the property to still be in excellent condition. The receptionist on Nov. 9th at around 6 pm was very professional, courteous and efficient. The complimentary breakfast was average but well presented and fresh. The receptionist on the morning of Nov. 10th, 2016 was very accommodating and efficient. It appears that all...

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Helpful?
Thank Tom V
kivainn, Guest Relations Manager at BEST WESTERN Kiva Inn, responded to this review

Dear Tom V, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able...

Ennis,MT
Reviewed 4 weeks ago

Very clean, very quiet motel that is well off the interstate. For the price, this place can't be beat. My only complaint was the worn carpet in my room, but that would not keep me from returning The complimentary breakfast was excellent. The room had all the usual amenities. The overall value of this place is great.

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Helpful?
Thank Cris B
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. On behalf of our entire staff, we thank you for your business and we hope...

Chadron, Nebraska
Reviewed November 2, 2016

The people who work here were all very nice and gave excellent directions. The place is easy to get to from the interstate but far enough from it that the rates are lower. There is a wonderful restaurant right next door you can walk to.

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Helpful?
Thank lilliemax
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. On behalf of our entire staff, we thank you for your business and we hope...

REGINA
Reviewed November 2, 2016

Great room, comfortable bed, friendly staff. Good location in Fort Collins. This was the second time we stayed at this hotel and would stay again next time. Would highly recommend this hotel to anyone staying in Fort Collins

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Thank Canadians2008
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. On behalf of our entire staff, we thank you for your business and we hope...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this Fort Collins, Colorado hotel offering comfortable accommodations convenient to Colorado State University and Poudre Valley Hospital. Whether traveling for business or for pleasure, the BEST WESTERN Kiva Inn has it all! Nestled into the beautiful Rocky Mountains in the heart of Fort Collins, Colorado, this hotel offers guests incredible value, unbeatable amenities and a convenient location to businesses, area attractions and points of interest. The southwestern style BEST WESTERN Kiva Inn offers beautifully appointed guest rooms fully equipped with a refrigerator, microwave, LCD televisions with cable satellite television and high-speed Internet access. Junior suites and rooms with spas and mountain views are also available. Every morning guests are greeted with a complimentary deluxe continental breakfast served in the beautiful glass atrium room providing beautiful views of the sunrise. Guests will also enjoy the convenience of a steakhouse and lounge located adjacent to the hotel. Located at the gateway of the Rocky Mountains, guests staying at the BEST WESTERN Kiva Inn will enjoy spending the day exploring all that Estes Park and Rocky Mountain National Park have to offer. Nearby is the unspoiled Poudre Canyon with its renowned "Trout Route" USA. Shopping enthusiasts will enjoy this hotel's proximity to the old town shopping district. Colorado State University and Poudre Valley hospital are only five minutes from the hotel making the BEST WESTERN Kiva Inn ideal lodging for visiting family and friends. This Fort Collins hotel frequently hosts guests in town attending the Cheyenne Frontier Days and Greeley Stampede. Traveling for business? There are also several corporate locations and medical offices nearby in the corporate business corridor and industrial airpark area. The friendly, helpful staff at the BEST WESTERN Kiva Inn is ready to ensure a comfortable and memorable stay in Fort Collins, Colorado. Make a reservation today and save! ... more   less 

Additional Information about BEST WESTERN Kiva Inn

Address: 1638 E Mulberry St, Fort Collins, CO 80524-3522
Location: United States > Colorado > Fort Collins
Price Range: $76 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Kiva Inn 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Kiva Hotel Fort Collins
Best Western Fort Collins
Fort Collins Best Western
Hotel Style:
#5 Green Hotel in Fort Collins
#10 Romantic Hotel in Fort Collins
#12 Family Hotel in Fort Collins
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Kiva Inn staff and other travelers.
3 questions
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Questions? Get answers from BEST WESTERN Kiva Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a balcony.”
 of 5 bubbles 988montana2000, 1 week ago | Read review
“Upper floor is a little more qjuiet”
 of 5 bubbles tomv942, 4 weeks ago | Read review
“All rooms appear to be good.”
 of 5 bubbles R921PMdavidm, Aug 30, 2016 | Read review
“rooms on the back side of the hotel would be more preferable”
 of 5 bubbles triangletraveler, Aug 29, 2016 | Read review
“There are some rooms with balconies.”
 of 5 bubbles PegM609, Aug 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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