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Eagle River Lodge

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0075 Pond Road I-70 Exit 147, Eagle, CO 81631
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Traveler (30)
Dining (1)
Pool & Beach (1)

About

#3 of 4 hotels in Eagle
Location
Cleanliness
Service
Value
The Eagle River Lodge in Eagle, CO offers free wireless high-speed Internet, free local calls and complimentary hot breakfast. We are located in the heart of Eagle County minutes away from the Eagle County Fairgrounds, downtown Eagle, CO and the Vail Valley/Eagle County Airport. Eagle River Lodge is located about 1 hour 15 minutes from Aspen and only 30 minutes from Vail. Local attractions in the Vail Valley during the summer include whitewater rafting, horseback riding, and mountain biking as well as winter activities such as skiing, snowshoeing and snow tubing are all just 30 minutes away. A complimentary airport shuttle is provided from 6 AM to 9 PM. After hours shuttle is a $20 charge. Come and enjoy our great location in Eagle, CO and make our hotel apart of your next vacation or business trip to this beautiful Rocky Mountain town in Colorado!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Breakfast available
Breakfast buffet
Non-smoking hotel
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English, Spanish, German, Polish
91Reviews1Q+A13Room tips
Traveler rating
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  • 19
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  • 5
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Popular mentions
James wrote a review Jul 2020
Buffalo, New York87 contributions31 helpful votes
Only stayed one night but this seemed like a nice place. It was clean. Room had a microwave, fridge, Keurig. There were some small shops, restaurants and a grocery store near the hotel. Wifi strength was good. Nice views. Friendly staff.
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Date of stay: July 2020
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Georgina L wrote a review Nov 2019
Aspen, Colorado44 contributions10 helpful votes
This is a decent roadside lodging option but I was hoping that room feedback I gave would be handled a bit differently than it was. The bed was super comfortable, the bathroom was clean and there was a full breakfast. However there were some issues I brought to management’s attention that didn’t result in what I hoped would be a return of my pet fee. Under the circumstances, I feel like that would have been the best course of action.
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Date of stay: November 2019Trip type: Traveled with family
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SadDad wrote a review Oct 2019
1 contribution1 helpful vote
I never write reviews but in 20 years I have never recieved such horrid service. I booked a room here on a "third party site" as the night desk worker called it. I used a famous nationally recognized site and booked a room around midnight. The problem arose when the site I was using booked it for the following night not that night. Less than 15 minutes after I booked the room and attempted to check in. The worker informed me of the mistake and told me he would have to call a manager. He tried three numbers and of course being so late no one answered. So he basically told me there was nothing he could do. I asked if he had rooms and he did. He told me the only way I could have one is if I paid an additional $94 to the hotel directly. My reservation was for for the following night and due to his contract with the third party site he absolutely could not check me in until 2pm, 14 hours from then. I personally have moved on from my career in the hospitality industry but I did work numerous front desk positions including front desk manager in 1000+ room hotels and thus I am familiar with the business. I told him of this experience and told him there were numerous options at his disposal to solve this and accommodate me that night. He claimed he couldn't. I told him that if the management trusted him to run the night audit (basically a reconciling of all the hotels books for the day) then he absolutely had the power to solve the problem. He claimed again he did not. Perhaps the industry has changed since my time but this is the first hotel I have ever encountered that doesn't have an acting manager on duty. Mom and pop operations are usually manning it themselves and thus can make decisions. Larger properties or correctly run hotels hire someone competent enough to run the night audit that they make what amounts to a very minor adjustments without a second thought. The difference in the rate I paid and the $94 was $14. I tried to appeal to his emotional side and told him of overtired toddlers I had sleeping in my car but to no avail. His attitude was atrocious and honestly it felt as if he was relishing in the opportunity to be punitive towards me for using a third party site to book. The main reason I am writing this site is to warn any potential customers of this blatant lack of service to the guest. The night workers attitude is not only his own. The venom in voice when he kept referring to the third party company was apparent and in my opinion speaks to the lack of a service culture that exist throughout this entire hotel. If one needs more evidence of this just look at the pictures on Google. The hotel used to be a Holiday Inn Express. The only reason to terminate a franchisee relationship like this property obviously did is that you are unwilling or unable to uphold that Brands standards. Read some of the other reviews of this property needing bad updating and their attitude towards not only service but capital spending to maintain standard becomes very apparent. Stay away from this trash pile, there are dozens of other options. To the owners or management: Contract language between third party booking and your business should be of no concern to your guest. Guest satisfaction should've been the top priority. If your business isn't happy with a contract then cancel it, dont take it out on your guest. I suspect your property isnt capable of taking this step however because I saw absolutely no marketing of your own. No billboards, no target ads as I was searching for rooms, not even a sign out front with your rate. If your going to depend on other organizations to do your marketing for you then you have to live with the $14 cut they take. Perhaps Eagle has a community college whereby your leadership can take some business 101 classes because the service culture at this hotel is abysmal. Stay far away unless you want to be turned away for what should be very minor issues easily corrected.
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Date of stay: October 2019Trip type: Traveled with family
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vicDesert wrote a review Aug 2019
desert41 contributions10 helpful votes
Such a nice stay..The owner found out we were from her town from my booking.Upon check in she was waiting for us and upgraded us to a suite for no charge .Only the standard room rate.She was so kind ! The bed was very comfortable and the suite was roomy and very clean .Nice breakfast in the am .Considering how pricey all other hotels are in the area ,even the suite would be a good value for the money .The pool is small but very clean...crystal clear.Location was perfect after a long days drive.Thank you Regina for your hospitality and generous offer .
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Date of stay: August 2019Trip type: Traveled as a couple
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Stay Chill TM wrote a review Aug 2019
Denver, Colorado30 contributions27 helpful votes
Stayed a couple of time on my way to Vale and Aspen. Once with my buddy and another time with my girlfriend. Because we were tight on budget, we decided to stay here and though it wasn’t luxury, it was efficient and happily enough to spend time as a couple. Would come back!
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Date of stay: October 2018Trip type: Traveled as a couple
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PRICE RANGE
$92 - $152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express eagle hotel eagle, holiday inn eagle, eagle holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Eagle
LOCATION
United StatesColoradoEagle
NUMBER OF ROOMS
60
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Frequently Asked Questions about Eagle River Lodge
Which popular attractions are close to Eagle River Lodge?
Nearby attractions include Eagle Tourist Information Center (0.2 miles), The Back Bowl (0.3 miles), and Treasures Quality Consignments - Eagle (0.2 miles).
What are some of the property amenities at Eagle River Lodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Eagle River Lodge?
Guests can enjoy free breakfast during their stay.
Is parking available at Eagle River Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Eagle River Lodge?
Conveniently located restaurants include Red Canyon Cafe, Moe's Original Bar B Que, and Eagle Diner.
Are there opportunities to exercise at Eagle River Lodge?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Eagle River Lodge have an airport shuttle?
Yes, Eagle River Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Eagle River Lodge located near the city center?
Yes, it is 0.4 miles away from the center of Eagle.
Are pets allowed at Eagle River Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Eagle River Lodge?
The staff speaks multiple languages, including English, Spanish, German, and Polish.
Does Eagle River Lodge have any great views?
Yes, guests often enjoy the mountain view available here.