I was so much looking forward to stay in this iconic hotel in Durango but was very disappointed as I was given a room with view to the back of the building. The manageress was hopeless and unprofessional. Bad service in the front desk. It does not deserve the classification you give. There are better options. Food is good. Quality price relation is bad. Do not recommend it!
The restaurants at this hotel are closed Monday and Tuesday, as are too many restaurants in downtown Durango. And the hotel seems to have no restaurants on site open for breakfast. This is a former first class place, that needs to get its act together.
This hotel should be closed so the rooms can be thoroughly cleaned and refurbished! The room we were given was filthy! The floor was not vacuumed, there was hair in the tub, and dust everywhere. The bedspreads were velour and had stains all over them. The room had a horrible musty smell but the worse was after pulling off the bedspreads the single bed in the room had hair all over the pillow and sheets! This was billed as a room with two queen beds. What we got was a twin bed and a double with dirty sheets. This was brought to the front desk managers attention . There were no other rooms available but they said we could be moved the following day. The sheets were changed so we could at least sleep that evening. I was notified at 5pm the following day another room was available a few doors away and the manager assured it was cleaned. Since we were checking out the next day it was too late to move as our tour had dinner plans in a half hour from our notification from management. Why didn’t they just properly clean the room we were in??? We were out all day on a tour all day for nine hours. Ample time to correct the situation. I would never recommend or return to this hotel!!…
The Strater Hotel was a very good place to stay in the lovely town of Durango. The rooms are small, as you would expect in such a building. The staff were friendly and very helpful when we had an issue with our TV. the room was clean and we had a good night's sleep. We stayed here for 3 nights in May 2022. The hotel is conveniently located with lots of shops and restaurants nearby. Breakfast was not provided in the hotel but we found an excellent coffee shop close by. It is well worth staying at the hotel if staying in Durango.
We rolled into town thinking we would take the first dive motel we found since it was a unexpected stop. We were exploring the town, neat little town by the way, and came upon the Strater. Being massive history nerds we could not help but wonder about the place. To our surprise they found us a room. After the second try. The first room they gave was us occupied. That was awkward. Seems there were two people working the front desk that got mixed up. They quickly sorted things out and we went to our rooms to unload and began to explore. We walked all over the place in fascination of how they worked modern features into the old building and made it work together so well. There are two bars and a restaurant in the building. Both bars were laid back and relaxed with one-man bands playing some good music. Although the main restaurant is absolutely stunning, we opted for a lighter meal in the saloon. Pro tip, go upstairs in the saloon and take pictures of the neat view, but don't stay there, go back down to the main part to eat and drink. The stairs are hard to negotiate and the waitress got annoyed at having to run up and down them to serve us. Had we known, we would not have ordered food up there. The opposite of that waitress, was the young lady at the front desk. Didn't catch her real name, so I shall refer to her and Miss Above Ann Beyond. (I have included her picture, if anyone knows her, tell her good job and thanks). It may not be for everyone, but for us, I could not have enjoyed the stay more.…
This is my second time staying at the historic Strater Hotel. My husband and I stayed here on our honeymoon a few years ago as a last minute decision before we flew out of the Durango airport, which is a 20 minute drive to town. We love the town of Durango so much we came back to stay in this neat hotel that we enjoyed. The location is wonderful, within walking distance of shops and restaurants. The hotel is decorated like it is still the 1800s, and it is beautiful. The Diamond Belle Saloon, the restaurant in the hotel, is also wonderful. It is small with limited seating, but it’s worth the wait. Amazing drinks, good food, and the staff wears saloon style clothing. You might even get lucky enough to hear someone play ragtime on the piano! The rooms are small but cozy, and the staff is super helpful and friendly. I recommend staying at this hotel for a neat experience!…
The rooms are small but well decorated in keeping with the history of the hotel. The food was disappointing, though, the staff were friendly. The location of the hotel is perfect for spending time in Durango. What a charming town with very interesting shops and restaurants. The people are very friendly. I am so glad we stopped there. Also, make sure and visit Mesa Verde!
This hotel was built in 1887 and is a well preserved historic building, in which each guest room is unique, is also allegedly haunted. The rooms were spacious and clean, the beds comfortable and is within walking distance to so many things. A great stay, although we did not see any ghosts.
Absolutely loved my stay at Strater Hotel! Stunning interior. Big rooms. Great bed. Good amenities. Also a great neighborhood with lots of unique shops and cool places to eat and drink. You can park your car for free at one of their parking lots.
While frequent visitors to Colorado, this was our first trip to Durango. So fortunate to have chosen The Strater Hotel . It sits in a prominent location in old downtown and is classified as an Historic Hotel of America. It is charming and is beautifully restored. Lobby is filled with period furniture and had gas logs burning the entire time we were there. Staff was friendly and attentive. Bed was comfortable with good linens; plenty of strong hot water. There is a restaurant with a bar off the lobby. The staff was dressed in period (1880’s) attire and we had live music beginning around 6 p.m. While the food was average, the ambiance was great! We loved it and would love to go back!