We were excited to stay here for at couple nights. the Lobby, Bars, Restaurants, and rooms are from a time long gone. The property is well maintain. The front desk staff and wait staff in the dining room need to be properly trained. Our room was small and on the top floor. Even in early March I could not get the room below 70 degrees. Making for restless nights of sleep since we like it cool. In an effort to cool the room we opened the window a good six inches. (no screens) late winter not concerned about flies. Still the room would not get below 65 degree's. It would have been nice if the ceiling light incorporated a fan! That would really help. Most of us will use the in room coffee maker. The hotel instead and I thought this a nice touch had a coffee station on each floor by the elevator, stairs, sitting area. It would have been nicer if they provided those small individual serving of half and half. Instead it was that powder stuff. Oh well I dealt with it anyway. However on the second morning i walk out to the coffee station and not even the powder creamer was present. I am ok with black coffee however for the price we paid I would have like the option to choose. I called the front desk and was told they did not have any and would see what they could do! Yikes I refer back to my comment about staff training. Two hours later when checking out the coffee station was still not set up.…
We arrived in Durango not knowing how long we would stay nor where ... we ended up at the historic Strater Hotel Trust, this hotel is just amazing ! Historic hotel built in 1887 The hotel in itself is just impeccable, the woodwork, the antique decoration, the saloon style, the bars, restaurant... It is simply perfection ! The staff are so so so nice, we ended up spending both evenings there. And live country music at the bar. Thank you to Kian, Kiev, Ian, Jessica, Alex and the reception staff as well I cannot emphasize enough on how truly perfect our stay was ! Thank you!
This is a unique, historical hotel. Our room very clean and quite. Antiques, Incredible decor in rooms and hallways. Friendly Staff, 3 restaurants/bars. Coffee, Tea complimentary every morning, as well as in room . Right downtown, walking distance to Durango Railroad and in town stores, antiques, art stores. Close Parking, free. Our room had a great view of mountains and railroad. Will stay here again.
If you like historic hotels, the Strater is a great place for a few nights in Durango. Excellent service, spotlessly clean, and nice touches like a coffee bar on every floor in the morning (so nice to wake up to the smell of hot coffee!) Very comfortable bed, and although the bathrooms are old, the water pressure was fine. Fantastic location near lots of good Durango restaurants.
We were so looking forward to our 5 night stay but it was spoiled by the brick wall our room looked out to. We should have been on our game when we checked in but more so the desk staff could have and should have noted the longer stay and given us a better room. Love the area and will be back but not to stay here.