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BEST WESTERN PLUS Rio Grande Inn

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#10 of 33 Hotels in Durango
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Rio Grande Inn
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785 Reviews from our TripAdvisor Community

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Arvada
Reviewed 2 days ago NEW

The hotel was great. The king suite was prefect for my family and I and to have guests hang out during the day. The pool was great but on the cold side. My 2 year old wouldn't get in because it was so cold. I would definitely stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank Kacie C
Las Cruces, New Mexico
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

We loved this hotel. The rooms were nice and clean, the staff went above and beyond, and the location could not be closer to main street. The renovations were not too annoying, and I assume they will be done soon. We intend to stay here every time we visit Durango.

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Helpful?
Thank leo r
About Hotel's Favorite Review
Erica S, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We appreciate your feedback and are so happy to hear you enjoyed your stay. Thank you for choosing us for you stay.

england
Reviewed 3 days ago NEW

I stayed here two years ago and returned. Still a good choice. The breakfast is a varied, readily available buffet ( not sure about the waiter service that one reviewer mentioned....is he mistaking this hotel for another?). The staff are all friendly and good at what they do. The room was comfortable, although this time around I did get a...

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Helpful?
Thank clarksdale
Dolores, Colorado
Reviewed 4 days ago NEW

Good hotel with friendly staff in downtown Durango. Some rooms are exterior its a little older but everything was in working order and looked nice. The breakfast was pretty standard but decent. It's an easy walk from hotel to train and Main Street.

Review collected in partnership with Best Western
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Thank damonj310
BWRG-Management, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for taking the time to give us your feedback. We are currently under going some remodeling of all of our public spaces and then com next winter we will remodel our guest rooms. I'm glad you enjoyed your stay and hope you will visit us again after we are done remodeling.

Reviewed 1 week ago via mobile

We expected so much more being big Best Western fans, especially given the high price of the room. The hotel smells old and the rooms are in need of a renovation. The mattress wasn't comfortable, the continental breakfast featured soggy eggs and sausage, and the moisture from the pool gave the whole place a musty odor that was battling the...

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Helpful?
Thank Mandi T
BWRG-Management, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Mandi, Thank you so much for taking the time to give us your feedback about your stay. I am sorry that we didn't meet your expectations. We are currently undergoing some renovations of all of the public areas of the hotel and those should be complete the end of May. As for the guest rooms we will be renovating those...

Houston, Texas
Reviewed 1 week ago

We had a lovely experience our first time visiting Durango! Our agent Amy VanBuskirk suggested staying at this Best Western hotel and told us that it was perfect for walking to the Train and enjoying all of the shopping and restaurants in Downtown and boy was she right!!! The hotel was clean and our room was very nice. We enjoyed...

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Helpful?
Thank jawelcome
BWRG-Management, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for taking the time to give us your feedback. I am so glad you enjoyed your stay with us and hope you come back to Durango and choose to stay with us again after our renovations. All of our public spaces will be finished by the end of May. If I can be of assistance in...

Las Cruces, New Mexico
Reviewed 2 weeks ago

It is a little tricky getting to the hotel with the one way streets, but once you are there you can walk every where downtown. The train station is very close and tons of restaurants and shopping. That combined with the pool and happy hour make this place great.

Review collected in partnership with Best Western
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Thank J8682AHwilliamm
Fort Stockton, Texas
Reviewed 2 weeks ago

A very good hotel in the center of Durango, CO, within walking distance of everything a tourist might require. Breakfast area and pool adequate, and guest rooms spacious enough. I would stay there again next year.

Review collected in partnership with Best Western
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Thank maddoctorb
Hartsel, Colorado
Reviewed 3 weeks ago

BWRG is clean, close to town, had courteous and friendly staff, indoor hot tub (nothing more relaxing after a day of skiing at Purgatory) and pool, and a great complimentary happy hour! Yes, that's correct. Exceptional value for the cost.

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Helpful?
Thank jeffdorff
Peoria, Arizona
Reviewed 3 weeks ago

Friendly staff, great location, great breakfast. It was clean and our room was quiet and comfortable. We didn't even realize this hotel was here. We were able to walk to any location in downtown Durango. Will definitely stay here again!

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Helpful?
Thank Linda G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Rio Grande Inn! Located only 1.5 blocks from the Durango & Silverton Narrow Gauge Railroad. BEST WESTERN Rio Grande Inn is perfect for the train enthusiasts of all ages. You can leave your vehicle in our parking lot and take a short to the train depot. Free HAPPY HOUR every evening from 5:30 PM to 7:30 PM. Includes(2) complimentary drinks per guest. Free HOT BREAKFAST every morning. Get your day stared right with our extended breakfast: Hot sausage, scrambled eggs, sausage gravy, biscuits, fresh fruit, yogurt, OJ and coffee. Walking distance to world class dining, galleries and amazing shopping. Some guests come for our top notch skiing. Take advantage of our GREAT location and rates when in town for business or pleasure. ... more   less 

Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 400 E Second Ave, Durango, CO 81301
Location: United States > Colorado > Durango
Price Range: $118 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Cheap Tickets and Best Western so you can book your BEST WESTERN PLUS Rio Grande Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western
Hotel Style:
#4 Family Hotel in Durango
#5 Romantic Hotel in Durango
#5 Business Hotel in Durango
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Rio Grande Inn staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor, city facing, without an adjoining door to the next room”
 of 5 bubbles clarksdale, 3 days ago | Read review
“East side parking will thaw out your car sooner”
 of 5 bubbles jeffdorff, 3 weeks ago | Read review
“outside rooms were quiet but looked like inside rooms have balconies-which would be nice in the summer”
 of 5 bubbles lindagW3397LB, 3 weeks ago | Read review
“If you are looking for an easy place to get to this isn't it”
 of 5 bubbles silverminer1891, Jan 28, 2017 | Read review
“Avoid room that is accessed from the atrium”
 of 5 bubbles 277MikeM277, Oct 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question