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BEST WESTERN PLUS Rio Grande Inn

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728 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Perfect place to stay and walk to everything. Train to silverton is right their. Room was very spacious and clean. We had a jacuzzi tub in our room, which I wanted to use. Could not find the turn on until after I got out. It was in the hall lights with. Duh. Over 60 so what do I know. Breakfast... More 

Helpful?
Thank Jody M
Sun Lakes, Arizona, United States
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We spent two nights in this hotel which had an in-room safe, modern bathroom, breakfast included, and a cocktail hour. Our room was quiet, comfortable, and within a short walk to the Durango to Silverton train. We took the train the second day. Beautiful ride up the Animas River canyon. The ride was exceptional!

Helpful?
Thank Joyce W
Milwaukee, Wisconsin
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Best Western Plus Rio Grande Inn, Durango CO was an excellent hotel although a little pricey. This hotel was close to the Durango Silverton Railway Station and walking distance to downtown. Appreciated the Manager's reception each night we were there and the breakfast was good. I was disappointed that we didn't get the mountain view we requested and instead... More 

Review collected in partnership with Best Western

Helpful?
Thank MaH001
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel has a fantastic location. It is within walking distance of everything downtown, yet is tucked away in a corner away from the hustle & bustle. The room itself is clean and adequate, but the staff is outstanding. They accommodated our wishes for adjoining rooms, and when we accidentally locked ourselves out, Jeff and Jason came to the rescue.... More 

Helpful?
Thank Edward M
Price, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay here al the time. Last trip I took my family with me and the staff and management are always so helpful and kind. Its very close to downtown and within walking distance of everything in Durango. I highly recommend it!

Review collected in partnership with Best Western

Helpful?
Thank Nicholas T
1 review
4 of 5 stars Reviewed 1 week ago

Small and clean hotel. The location is excellent for walking around downtown. The staff, especially Erica, the General Manager, were terrific. They went out of their way to see to every need from bandaids to advice about local eateries. The staff was so great that we will be planning further trips, making sure to stay at this hotel.

Review collected in partnership with Best Western

Helpful?
Thank O1071YOannek
Management response:

Thank you so much for your wonderful comments! We look forward to having you stay with us again. Next time you visit, we will be remodeled! Thank you again! More 

Saint Paul, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The good: We stayed in 3 rooms at the Best Western for a wedding. The location is the best, the breakfast was nice. Having fridge in room is nice. It was a good base for the weekend. The not so good: The floors in the rooms were so dirty. Our feet would be black after walking around in room with... More 

Helpful?
1 Thank MNtwinsfam
Management response:

Thank you for your feedback both positive and negative. We will be starting a renovation this fall/winter which will include our pool, carpeting and all public areas. Again, I appreciate your feedback and hope you will give us another try in the future. More 

Jakarta, Indonesia
Level Contributor
304 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 1 week ago

Picked this hotel mainly because of its proximity to the historic train station. Arrived in the morning after a long drive, parked our car at the hotel (help by a friendly staff), walked 5 minutes to the train station just in time for the ride to Silverton. Checked in at the hotel when we were back in Durango. Enjoyed the... More 

Helpful?
1 Thank GabyVM
Austin, Texas
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I have been coming here over a twenty year period and I have brought family members and hiking groups. The hotel has sunk to a new low. The people working at the front desk offered two bad options when we arrived... a downstairs room next to a running diesel truck and a huge passenger bus or a... More 

Helpful?
4 Thank vivian w
Management response:

Dear Ms. Wood. I am sorry your stay was not as pleasant as previous stays. We were in a sold out situation, so unfortunately we had limited options for rooms. I do recall my front desk agent offering to assist you with finding accommodations elsewhere as we understood your unhappiness. We are getting ready to do a large scale remodel... More 

Ogden, Utah
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This location gets a lot of hype in other reviews but you'll see some recent ones, including this one, that reveal the truth....This place is just not very good at all. Property in very serious need of renovation (they informed us later that some degree of remodeling is to happen this fall/winter). It's dark, dingy, dirty and very dated. Old... More 

Helpful?
4 Thank PATHRCO7
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Rio Grande Inn! Located only 1.5 blocks from the Durango & Silverton Narrow Gauge Railroad. BEST WESTERN Rio Grande Inn is perfect for the train enthusiasts of all ages. You can leave your vehicle in our parking lot and take a short to the train depot. Free HAPPY HOUR every evening from 5:30 PM to 7:30 PM. Includes(2) complimentary drinks per guest. Free HOT BREAKFAST every morning. Get your day stared right with our extended breakfast: Hot sausage, scrambled eggs, sausage gravy, biscuits, fresh fruit, yogurt, OJ and coffee. Walking distance to world class dining, galleries and amazing shopping. Some guests come for our top notch skiing. Take advantage of our GREAT location and rates when in town for business or pleasure. ... more   less 

Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 400 E 2nd Ave, Durango, CO 81301-5602
Location: United States > Colorado > Durango
Price Range: $120 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western
Hotel Style:
#4 Family Hotel in Durango
#5 Business Hotel in Durango
#5 Romantic Hotel in Durango
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