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BEST WESTERN Mountain Shadows

#12 of 32 Hotels in Durango
Certificate of Excellence
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466 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Mountain Shadows
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Showing 454: English reviews
Colorado Springs, United States
1 review
3 of 5 stars Reviewed June 28, 2015

The hotel was about average for the price paid but it could have been better. The washing machine was broken and I wanted to wash the swim suits. The Pool and Hot Tub were great though. Breakfast was mediocre and there were not any options but the same food every day.

Review collected in partnership with Best Western

Helpful?
Thank Robert M
saint louis
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed June 26, 2015

I had this hotel booked for over 1 week before arrival. When I arrived the man working the front desk informed me that they are not providing any type of crib or pack and play for babies. I have a 4 month old and this was not a option. He continued to explain the hotel and how many televisions were... More 

Helpful?
Thank martyspraul
Conroe
Level Contributor
56 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 25, 2015

We got in the hotel later, and the pool was about to close! BUMMER! I think since the pool is in a seperate building away from the rooms it should stay open way later or 24/7! I was suprised and thrilled with breakfast, they had bacon along with the scrambeled eggs. YUM! As a diabetic, the most offered I can... More 

Helpful?
Thank SherrillHooker26
Montrose, Colorado, United States
Level Contributor
142 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 21, 2015

Have stayed at Best Western's several times and this was a good one. Liked being out of town away from the crowds. Very friendly staff, large room which was clean and everything worked. Bed was comfortable, but carpet was stained, should be replaced. Would stay again.

Review collected in partnership with Best Western

Helpful?
Thank Jane T
London, United Kingdom
Level Contributor
98 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed June 17, 2015 via mobile

We stayed 2 nights at this Best Western and enjoyed a comfortable king size bed. Beyond that, it was a mistake. The WiFi is a pain; not only annoying pop-ups during connection but a very weak signal that took forever in the middle of the hotel. The facility is very dated and in need of new furnishings. When we arrived,... More 

Helpful?
Thank GWRohrer
Las Cruces, New Mexico
Level Contributor
150 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed June 17, 2015 via mobile

My wife and I regularly stay at Best Western hotels. This one was generally better than average. On the positive side, the bacon and eggs breakfast was especially good, the room was large and quiet, and the staff were helpful and friendly. On the negative side, the toilet seat would not stay up and the bathroom sink drained very slowly.

Helpful?
Thank Frank N
2 reviews
4 of 5 stars Reviewed June 16, 2015

Mountain Shadows is an excellent value for staying in Durango, CO. Easily accessible with comfortable, large rooms. Breakfast included and it allowed for variety of choices. Excellent coffee! No elevator but plenty of rooms on ground floor.

Review collected in partnership with Best Western

Helpful?
Thank kathleens434
Rural Nebraska
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 14, 2015

We enjoyed the room and its tasteful decor. The hot tub was nice after a day of driving. The staff was also helpful with directions to the college, using the public transit and restaurant recommendations.

Review collected in partnership with Best Western

Helpful?
1 Thank NancyEnergy
Castle Rock
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 12, 2015

This is by far a wonderful location. The room was clean, we appreciated the mini fridge to keep our drinks cold. The bed was very comfortable. The staff was exceptional especially Dustin who gave us a great history review of the Durango/Silverton area and a wonderful recommendation for lunch in Silverton (Handle Bar's) which we did eat at. He was... More 

Helpful?
Thank GrannieDiva
Gilbert, AZ, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed June 12, 2015

This hotel was a great choice for our Durango stay. Altho there are 3 Best Western properties, we chose and enjoyed this one: price / location / staff won us over! On the way into / out of town, it was close to lots of restaurants and shops, and still only about a 7 minute drive into the heart of... More 

Review collected in partnership with Best Western

Helpful?
Thank Charlene Y
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry

Additional Information about BEST WESTERN Mountain Shadows

Address: 3255 Main Ave, Durango, CO 81301-4248
Location: United States > Colorado > Durango
Price Range: $109 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Priceline, Best Western + Iniative, Odigeo and Travelocity so you can book your BEST WESTERN Mountain Shadows reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western
Hotel Style:
#8 Business Hotel in Durango
#9 Family Hotel in Durango
#10 Romantic Hotel in Durango
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