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BEST WESTERN Mountain Shadows

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#11 of 32 Hotels in Durango
Certificate of Excellence
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488 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Pasadena, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 3 nights in July while sightseeing. An older hotel with outside rooms, but clean and comfortable. The only complaint I would have is adequate parking. Pool area is pretty neat with it being in a glass roofed inside area.

Helpful?
Thank Michelle M
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights this past August is one of the spa rooms. Room was clean with lots of space. Included a glass enclosed shower and a whirlpool bathtub. Staff was friendly and super knowledgeable. Had great recommendations for things to see and places to eat. Will stay here again next time we come through town.

Helpful?
Thank Jim F
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel although older has been renovated. The room was quiet and has individual control for air conditioning unit located away from the bed so the noise and moving air isn't blowing on you all night like some. The shower, tub and bathroom were much cleaner than many. The room was clean with new granite counter tops. The mattress could... More 

Review collected in partnership with Best Western

Helpful?
Thank suzannemH1121KU
Gilbert AZ
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel for the price. Room was recently remodeled, bathroom tub/shower like new, very clean bathroom and room. Didn't spend any time in the pool area as we were on the go all day. Standard breakfast, very clean eating area and staff was very friendly. Very short drive to historic downtown area where we found excellent restaurants.

Helpful?
Thank joemO767YO
Rio Rancho, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We always stay at this hotel when we come for the bike rally, however, the rates are always hiked up during this time and it tends to get expensive. Although the Continental breakfast was good, I we would have liked to have had something different on each day. We had scrambled eggs and bacon as our choices. No hard boiled... More 

Review collected in partnership with Best Western

Helpful?
Thank Luciano V
Colorado Springs, Colorado
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a great property for Best Western! My husband was disappointed I had booked at this location instead of a BW property closer to the middle of town; but we experienced great service from their staff in more ways than one! We asked for help as soon as we got to our room, because we couldn't figure out why... More 

Helpful?
Thank Heather_Geo
Manhattan, Kansas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our family stayed here on vacation. The desk staff was really helpful. We stayed in their suite which was spotless. The pool was cool and clean. We enjoyed the breakfast buffet. We will stay here again if we are in Durango.

Helpful?
Thank dvdclrsn
Smithville, Tennessee
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel with good breakfast. Not to close to town but quiet...staff was helpful and nice.. Road tripping from Tn to Western USA. It was a nice place but hot water didn't work to well. Not big on cold shower but we made it... Also could see outside beside the window air conditioner..

Helpful?
Thank June K
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Out experience here was a good one. We stayed two nights. I'm not sure if there were bigger rooms that were booked, but our family of 5 got a double queen room and had a roll away bed. Totally not enough room with the extra bed. The extra sink in the bathroom was broken, but we made them aware of... More 

Helpful?
Thank Kim S
Martinsburg, West Virginia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My family and I spent 4 nights here while we visited family nearby. The photos I saw online at their website were very nice. Everything looked fresh, clean and new. The rooms were beautifully displayed and the pool area was lovely. Because my daughter and her husband were celebrating their first anniversary, I reserved the "suite" hoping it would be... More 

Helpful?
Thank NancyW889
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about BEST WESTERN Mountain Shadows

Address: 3255 Main Ave, Durango, CO 81301-4248
Location: United States > Colorado > Durango
Price Range: $81 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Orbitz, Travelocity, Odigeo and Priceline so you can book your BEST WESTERN Mountain Shadows reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western
Hotel Style:
#8 Business Hotel in Durango
#9 Family Hotel in Durango
#10 Romantic Hotel in Durango
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