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BEST WESTERN Durango Inn & Suites

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#14 of 33 Hotels in Durango
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Durango Inn & Suites
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587 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Durango Inn & Suites
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Showing 562: English reviews
Reviewed October 5, 2016

Room was clean and staff was courteous and helpful. Breakfast was overseen by dedicated employee so food was well stocked and area was clean. Stayed in double queen room which was cramped and the bathroom needed a little TLC.

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Helpful?
Thank curtis h
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for taking the time to leave us a review! We are very happy to know that you had enjoyed your stay and that our staff took great care of you! Your business is very important to us! We hope to see you again!

Tilton, New Hampshire
Reviewed October 2, 2016

Had a nice stay here.Had a room with a queen bed, 2double beds, and a pull out sofa.Great shower, really comfortable beds and very quiet.They had a complimentary breakfast that satisfied.The rooms were very clean.Very close to downtown and all the downtown sights.

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Helpful?
Thank mrchips545
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. It was our absolute pleasure to be of service to you and look forward to having you as our guests again someday soon.

Reviewed October 1, 2016

Check in was quick and the staff was very friendly and welcoming. Complimentary wine and chilled water was available in the lobby. The hotel was in the process of remodeling their rooms and our room had been completed. The room was clean and very quiet and the beds were comfortable. Although it was not a problem for us, the bathroom...

Review collected in partnership with Best Western
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Helpful?
Thank Dianne M
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

A million thanks for your review. We love that you pointed out some features for review readers to consider. Just a note, we do have 12 different room types, if in the future you need more counter space. For just a little extra $$ the suites are AWESOME! Hope to see you again soon. Thank you so much for your...

Prescott Valley, Arizona
Reviewed September 28, 2016

This motel is very nice and is located close to town. The staff is very friendly and knowledgeable. Rooms were quiet and clean. The hot tub area was very nice. Many items for breakfast, fresh and plentiful. Nice bonus was a happy hour with complimentary wine !

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Helpful?
Thank captjrk
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

WOW! SUPER REVIEW! We are very delighted to know that our staff was friendly and knowledgeable. We are also very happy to know that you had enjoyed our hot tub and our breakfast. Thank you for your review but most importantly thank you for staying with us.

Taos, New Mexico
Reviewed September 28, 2016

The room was very clean and comfortable. The customer service was excellent at check in and check out went very smooth. Beautiful views. Great location for local attractions. Very family friendly. We will return if we are ever In Durango, Co. again.

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Helpful?
Thank taosgranny
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review! Your business is very important to us. We are very delighted to know that you were well taken care of from check in to check out. We hope to see you again when you decide to come back to Durango, CO. Again, thank you for your review but most importantly thank you for staying with...

United States
Reviewed September 27, 2016

Hotel is conveniently located and in process of being updated. Our room was small, too small for two queen beds. Bathroom was awkward and room smelled a bit. Front desk staff was helpful and welcoming.

Review collected in partnership with Best Western
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Helpful?
Thank Joseph B
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for taking the time to leave us a review! We appreciate every guest that stays with us. Indeed, we are in the process of updating our rooms. We are very delighted to know that our front desk staff was very helpful and welcoming. We do have suites available that are more spacious than our standard rooms, please call...

Denver, Colorado
Reviewed September 27, 2016 via mobile

Stayed here during a trip and it was an enjoyable stay. The pool is right in the lobby. Breakfast was good. Also, it was walking distance to many of the local shops and dining places. Would definitely stay here again.

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Thank Angela5280303
Bella Vista, Arkansas
Reviewed September 26, 2016

What a pleasant surprise. We stayed here for 3 nights. We had a bedroom, bathroom and a seperate living room. 2 TV's. The beds were compfy. Pillows could have been a little flatter for me. Everyday ffom 4 to 6 there was wine available in the lobby. There was a nice patio to sit on and meet and visit with...

Review collected in partnership with Best Western
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Helpful?
Thank Marilyn M
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

A million thanks for your review. We are glad you enjoyed all we have to offer. This is such a great time of year to travel and enjoy better values and peaceful surroundings. We hope to see you again soon! And most of all, thank you for your business.

Reviewed September 24, 2016 via mobile

This is a nice place for people and pets. They gave us a room that opened to a beautiful grassy yard at the base of a mountain hill. The staff was great and very helpful. The breakfast area has a beautiful patio, where they also have a happy hour. I think if they updated the bathroom I would of give...

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Helpful?
Thank Forgetmenotaz
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to leave us a great review about how we did. We are delighted to know that our staff was great and took care of you! We hope to see you again! Until then, safe travels!

Appleton, Wisconsin
Reviewed September 22, 2016

I thought the room was very clean and comfortable. The sheets, bedding and towels were very clean and fresh. But the best part was Yolanda at check in. She was very concerned about our stay and she was very friendly and professional.

Review collected in partnership with Best Western
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Helpful?
Thank chuck l
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

YOLANDA! Yes..is she not delightful?? Thank you so much for your review AND you have no idea how much out hard working staff appreciates being recognized in Social Media. Thank you for choosing us and hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Location: United States > Colorado > Durango
Price Range: $81 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Durango Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western
Hotel Style:
#11 Romantic Hotel in Durango
#13 Family Hotel in Durango
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Durango Inn & Suites staff and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to stay away from the main drag.”
 of 5 bubbles jamesmC7022IT, Jan 1, 2017 | Read review
“Ask for a room on the river”
 of 5 bubbles Greenbear1, Dec 24, 2016 | Read review
“First floor mini suites are great and have a back door to a grassy common area.”
 of 5 bubbles captjrk, Sep 28, 2016 | Read review
“Room 126 is next to housekeeping room, so noisy in early morning if you want to sleep in.”
 of 5 bubbles arizonanative46, Aug 12, 2016 | Read review
“smell for alcohol”
 of 5 bubbles jessicamann013, Aug 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question