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BEST WESTERN Durango Inn & Suites

Booking.com$85*
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#13 of 33 Hotels in Durango
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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BEST WESTERN Durango Inn & Suites
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599 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Sherwood Park, Canada
Reviewed May 12, 2016

This is one of your typical Best Westerns you find around the country. It is a well kept but old property. Good value for your money. The bathroom was very outdated and needed a make-over. The floor was soft in this area which is a sigh of wood rot. We have stayed here several times as it is on our...

Review collected in partnership with Best Western
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Helpful?
Thank tomsuth
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review! We appreciate to hear your input about your recent stay at our property. Indeed, we are an older property, we have been in the process of renovating the rooms and updating our bathrooms. We are delighted to hear that our staff was great and you had enjoyed our breakfast. We would love to see you...

Muldrow, Oklahoma, United States
Reviewed May 9, 2016

We were checked in very quickly, which was nice and our room was on the 1st floor making it even better. We did have to call an 800 number to walk us through a problem with the internet service. We called Tyler but he didn't seem to know how to fix the problem. After talking with the "help desk" number,...

Review collected in partnership with Best Western
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Helpful?
Thank SherryH334
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Super Review! Thank you for rating us 4 out of 5 stars! We are delighted to hear that you had enjoyed your stay and the 800 number was able to assist with the Wi-Fi. We hope to see you again!

Sedona, United States
Reviewed May 9, 2016

Upon arrival, staff courteous, helpful, room, lobby and breakfast area very clean. Updated rooms/suites. Very accommodating. Wi Fi free, breakfast included - breakfast staff friendly and helpful. Just a great experience.

Review collected in partnership with Best Western
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Thank Carol P
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Fantastic! Thank you for rating us 5 out of 5 stars! We are delighted to hear that you had a wonderful stay while at our property. We hope to see you again!

Denver, United States
Reviewed May 6, 2016

Best Western was great! Everyone was helpful and courteous. I will be staying there the next time I'm in Durango. They upgraded me without asking and it was an even better deal. I had a large tour bus to park and it was no problem. The hotel was quiet at night which gave me a great nights sleep. Keep up...

Review collected in partnership with Best Western
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Helpful?
Thank Jerry R
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review and we so look forward to seeing you again in the future. Your taking the time to complete a review is greatly appreciated but more important, thank you for your business.

Colorado Springs, Colorado
Reviewed May 2, 2016

We have stayed at this Best Western several times. It is quiet, clean and very comfortable. Appreciate that the suite option puts the bedroom on the back side, which is all green space. Also appreciate that pets are allowed. We've always been treated very well when staying here.

Review collected in partnership with Best Western
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Helpful?
Thank Diane A
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

SUPER! Thank you for rating us 5 out of 5 stars! We are delighted to read that your stay was quiet, clean and comfortable. Again, thank you for review but most importantly thank you for staying with us, we hope to see you again!

St. Joseph, IL
Reviewed April 29, 2016

Great place to stay. Has a nice patio at the back of the suite where you can enjoy the scenery. We stayed two nights and had great service. The breakfast was good and the location was perfect. We were one mile from the Durango Silverton train depot.

Review collected in partnership with Best Western
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Helpful?
Thank Sheila D
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Awesome! Thank you for rating us 5 out of 5 stars! We are delighted to read that you had enjoyed your two night stay, had a great experience and enjoyed our breakfast. Indeed, we are only a mile from the train depot. Again, thank you for your review, but most importantly thank you for staying with us! We hope to...

Durango, CO, United States
Reviewed April 25, 2016

I always stay at this hotel for many reason. It is about 5 minutes from main street yet you feel like you are in the woods. The river walk is maybe 10 minutes away. It is really clean, great service and a great continental breakfast. An outdoor hot tub to be under the Colorado stars. I have seen deer in...

Review collected in partnership with Best Western
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Helpful?
Thank Sherrron L
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for taking the time to leave such a great review! We are delighted to know that you had enjoyed your stay with us each and every time. How cool it is that you had seen deer on the property, what a treat! We look forward to your next arrival, see you then!

Champaign, Illinois
Reviewed April 23, 2016 via mobile

This was a great place to stay. We stayed in a suite for two nights. There is a wine reception from 4 to 6 every night. There is a great Mexican restaurant next door. The suites have a back door to sit outside and have a beverage or just enjoy the beauty of the area.

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Helpful?
Thank Trudy W
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

SUPER REVIEW! Thank you for taking the time to leave us a review on how we did, we greatly appreciate your input! We hope to see you again soon! Thank you for staying with us.

Westminster, United States
Reviewed April 23, 2016

This was a good value for the stay. We enjoyed the breakfast and it was convenient to park our pop up trailer in the parking lot. However, the bathroom in our room needed a little updating. The knobs fell off the sink every time we tried to get water. The light was so filled with bugs we couldn't see and...

Review collected in partnership with Best Western
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Helpful?
Thank Amanda M
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Dear Amanda M - Thank you for your review, your input is very important to us. We apologize that the amenities in the room were not working properly and that there was bugs in the light cover, that is inexcusable. We are delighted to hear that you had enjoyed our breakfast and that our parking lot was the right size...

boulder co
Reviewed April 22, 2016

Animal hair everywhere! So matted on couch cushions that I took one to the lobby to show the clerk. Also, the carpet had recently been cleaned and was still wet. Offered another room but the new one had a white stain on the couch. Besides, once I'm unpacked I'd rather just stay on the bed and hope the sheets are...

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Thank mdyksk
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Dear MDYKSK...hmmm....we are very perplexed and had to turn to your other Tripadvisor reviews for possible insight. We struggled to meet your request to be extended a complimentary upgrade and would normally allow the carpet/couches to dry, following deep cleaning, prior to your arrival. We are recognized, time after time for our cleanliness, in reviews, and had indeed just completed...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Location: United States > Colorado > Durango
Price Range: $91 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Durango Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western
Hotel Style:
#11 Romantic Hotel in Durango
#13 Family Hotel in Durango
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Durango Inn & Suites staff and other travelers.
3 questions
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Questions? Get answers from BEST WESTERN Durango Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the second floor, door noise can be a problem so I am assuming first floor would be noisy with people above you.”
Lynnpalmcoast, Mar 12, 2017 | Read review
“Try to stay away from the main drag.”
jamesmC7022IT, Jan 1, 2017 | Read review
“Ask for a room on the river”
AmyKearney, Dec 24, 2016 | Read review
“First floor mini suites are great and have a back door to a grassy common area.”
captjrk, Sep 28, 2016 | Read review
“Room 126 is next to housekeeping room, so noisy in early morning if you want to sleep in.”
arizonanative46, Aug 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$85* /night
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TripAdvisor$85
HotelQuickly$108
Expedia.com$85
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Prices are for 1 room, 2 adults
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