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    Best Western Durango Inn & Suites

    21382 US Hwy 160 W, Durango, CO 81301-6857
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    8/6/2017 8/7/2017
    $157
    $146
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    Traveler (40)
    Room & Suite (30)
    Dining (10)
    Best Western Mountain Shadows
    582 reviews
    #11 of 33 hotels in Durango
     
    Best Western Plus Rio Grande Inn
    842 reviews
    #12 of 33 hotels in Durango
     
    General Palmer Hotel
    461 reviews
    #6 of 33 hotels in Durango
     
    Comfort Inn and Suites Durango
    792 reviews
    #9 of 33 hotels in Durango
     
    Overview
    • Excellent34%
    • Very good40%
    • Average17%
    • Poor5%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Pets Allowed
    Wheelchair access
    Business Center
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Durango Inn & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    Best Western Mountain Shadows
    582 reviews
    #11 of 33 hotels in Durango
     
    Best Western Plus Rio Grande Inn
    842 reviews
    #12 of 33 hotels in Durango
     
    General Palmer Hotel
    461 reviews
    #6 of 33 hotels in Durango
     
    Comfort Inn and Suites Durango
    792 reviews
    #9 of 33 hotels in Durango
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (636)
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    1 - 5 of 606 reviews

    Reviewed yesterday

    First night, sink plugged & wouldn't drain properly. The room was freezing & we discovered why the next day. After being gone all day, we returned to find the room freezing again! The maid had set the thermostat to 60 degrees! It happened again the...More

    Thank Carol S
    Hotel's Favorite
    Reviewed 4 weeks ago

    My mother, daughter, and I recently stayed her while moving my daughter to her new job in Durango. The lobby area was very nice, with helpful staff and a large selection of books to borrow. We were quickly checked in and sent to our room....More

    1  Thank Jennifer F
    Response from toriGolden, Owner at Best Western Durango Inn & SuitesResponded 4 weeks ago

    BEST REVIEW EVER! Great details that really describe to a reader what they can expect ... perfect.... and you did a terrific job of painting a picture of the suites. In addition you provide some great feedback....bacon...weather stripping....etc. Thank you for turning up the A/C...More

    Reviewed 3 days ago

    Maybe retrain in customer service! I would think being in a suite everything would work well. Our telephone didn't work in our room. Ran out of towels at the pool. We weren't greeted well at check in.

    Review collected in partnership with Best Western
    Thank RisRy
    Response from Icaretwo, Owner at Best Western Durango Inn & SuitesResponded 2 days ago

    OH NO! I am so sorry. None of these issues are acceptable. I would love to discuss with you more and welcome you to give me a call at 303-328-5569. Thank you for your input and look forward to further discussing your challenges.

    Reviewed 5 days ago

    Very nice lobby but our room wasn't updated to match- room was older, smelled like cat which was gross- and was very cramped. Definitely not a hotel for families, there was no way I could spend any time in that space with other people because...More

    Review collected in partnership with Best Western
    Thank mercedesc191
    Response from Icaretwo, Owner at Best Western Durango Inn & SuitesResponded 4 days ago

    Oh dear. We are so sorry to hear you were disappointed with your accommodations. We outfitted all our rooms with brand new furniture in October, new beds, artwork, new AC units, and granite countertops last year. Even the bathroom tile has been redone....we are feeling...More

    Reviewed 5 days ago

    Overall our stay (3 adults and 3 children) was good in our 2 room suite. The table and chairs on our balcony was a very nice touch. Breakfast was always ready before the posted time, was fresh and well kept. The staff were always friendly,...More

    Review collected in partnership with Best Western
    Thank Gayle D
    Response from Icaretwo, Owner at Best Western Durango Inn & SuitesResponded 4 days ago

    We are so glad you enjoyed your stay and so sorry about the pullout sofa. We have new ones on the way which should arrive in the next few months. Thank you for your feedback on that. Its really hard to find a comfy pull...More

    Best Western Mountain Shadows
    582 reviews
    #11 of 33 hotels in Durango
     
    Best Western Plus Rio Grande Inn
    842 reviews
    #12 of 33 hotels in Durango
     
    General Palmer Hotel
    461 reviews
    #6 of 33 hotels in Durango
     
    Comfort Inn and Suites Durango
    792 reviews
    #9 of 33 hotels in Durango
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Center with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    Details
    • Price range
    • $153 - $222 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Durango
    • #13 Family Hotel in Durango
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 71
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Best Western, Travelocity, Expedia, Hotels.com, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, HotelQuickly and HotelsClick so you can book your Best Western Durango Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Colorado >
    • Durango
    • Also Known As
    • Best Western Durango Hotel Durango ,
    • Best Western Durango Inn And Suites ,
    • Durango Best Western
    Add Photo Photos
    Traveler (40)
    Room & Suite (30)
    Dining (10)
    Pool & Beach (2)
    Hotel & Grounds (39)
    Bathroom (9)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Jean Pierre Bakery and Restaurant
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    .71 miles away
    Mahogany Grille
    364 reviews
    .71 miles away
    Nearby Attractions
    Durango and Silverton Narrow Gauge Railroad and Museum
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    .67 miles away
    San Juan National Forest
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    Ask a question
    Questions & Answers
    arizonanative46
    June 18, 2016|
    Answer Show all 2 answers
    Response from Icaretwo | Property representative |
    Yes, the downtown trolley does run to our hotel. There is a stop right in front of the hotel.
    1
    Vote
    Swifty777
    January 6, 2016|
    Answer Show all 2 answers
    Response from angellareichman | Reviewed this property |
    I believe the poop closes at the end of september
    1
    Vote
    dbl06
    May 24, 2015|
    Answer
    Response from Icaretwo | Property representative | Reviewed this property |
    I keep thinking this I have responded to your request! We do allows pets. If you are looking for an Inn without pets I would highly recommend the Best Western Mountain Shadows or the Best Western Rio Grande. We do not have... More
    -1
    Votes
    Room Tips
    "First floor has access to large back yard. Upper rooms have balconies to look out over the back yard."
    Read review
    "The more expensive suites have patios which open into the garden. Might be worth it to splurge."
    Read review
    "Would use it again"
    Read review
    "There are rooms on the ground floor that also have doors open to the back where there is a large grassy area..."
    Read review
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