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General Palmer Hotel

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393 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Jensen Beach, Florida
Reviewed May 17, 2015

Most of the room have been redone and they are beautiful. We looked at many of the room while we were there and found them all different with there own charm. The receptionist was great, very helpful. location is probably the best you can get in Durango, and there was no issue with parking. Great place to stay.

Thank Frank T
paulanelson, Front Office Manager at General Palmer Hotel, responded to this review

Dear "Frank T" Thank you for your review of our hotel, I agree with you the location couldn't be more perfect! Being downtown in the Historical District is a real plus. No need for a car when you can walk to everything or take the fun little trolley. Thank you, again, Paula

Sydney, Australia
Reviewed May 16, 2015

We are all the way back home in Australia now but still remembering the lovely General Palmer hotel. It really is the only place to stay if you want a taste of old style, elegant hotels. We really enjoyed it, especially the friendly staff, the great location, the train next door and the cookies! The bed and room were great,...

Thank cumbo
paulanelson, General Manager at General Palmer Hotel, responded to this review

Dear "Cumbo" Thank you so much for letting us know that you enjoyed your stay with us. I too think my staff is pretty awesome, what a great group of people I get to work with!!! Paula

Louisville, Colorado
Reviewed April 20, 2015

We really enjoyed our stay at the General Palmer Hotel. It is located in the heart of Durango, just seconds (literally) from shopping, cafes, entertainment and restaurants. The staff was very friendly and the continental breakfast really hit the spot. Our room was very nice - in the Paradise Building. The room was very clean and the bathroom was lovely....

2Thank Zimmerlander
paulanelson, General Manager at General Palmer Hotel, responded to this review

Thank you very much for your review in regards to your stay here at the General Palmer Hotel. I'm glad to hear you enjoyed your visit, the downtown location is a plus, I agree!! Thank you again. Paula N. Nelson General Manager

Durango, Colorado
Reviewed February 26, 2015

adorable small historic hotel. very clean and interesting. attentive and friendly staff. Loved the decor and had a nice quiet and clean room. We enjoyed the free breakfast which was fresh and clean as well. will stay here again!

1Thank ImSommer S
paulanelson, General Manager at General Palmer Hotel, responded to this review

I just wanted to take a moment and thank you for your review, I very much appreciate you taking to the time. I am happy to hear that your enjoyed your stay with us, I will let my staff know as well

Santa Fe, New Mexico
Reviewed December 15, 2014

This a a very nice, small historic hotel in the heart of Durango downtown. Most o fthe furnishings are antique replicas, but the look and feel is old west elegance. Only drawback is the tiny elevator. Very quiet and relaxed atmosphere. Breakfast is included, and it is very satisfying and easy in aa cozy breakfast room. Staff is very courteous...

4Thank James C
Kilgore Tx
Reviewed December 14, 2014 via mobile

Enjoyed staying at the General Palmer, Very nice, friendly staff,It is in a great location within walking distance of everything in Town,Absolutely loved the Train whistle if you love the ambience of stepping back in time I would recommend this place to everyone

2Thank jayboty
London, United Kingdom
Reviewed November 19, 2014 via mobile

Staying at this hotel felt like stepping back in time (in a good way), the decor is just awesome and the lift is the best bit! The hotel is very central and quiet. The room was very cosy and clean overlooking the town, and the bed was comfy. The staff and especially Jeff were amazing and super helpful. We ve...

Thank antoinebuchet
Comfort, Texas
Reviewed October 18, 2014

Stayed two nights here before and after riding the train. Beautiful old lobby, but our room was in the outbuilding by their restaurant, which was a perk for us because it was very quiet and even more convenient to the train station, as in a 50 yard walk! One small downside was that the wifi was a little weak and...

Thank Ruckstell
Sharpsburg, Georgia
Reviewed October 11, 2014

This historic property has been well maintained with lots of period furnishings throughout the hotel and restaurant which gives you a feeling of what it must have been like to stay at such a hotel back in the old days. The front desk manager was pleasant and helpful when asked questions about the town and restaurants. Although the hotel is...

1Thank luv2travel255
Pineville, Louisiana
Reviewed October 9, 2014

The furnishings throughout the lobby were wonderful. Great location near the train depot, shopping and places to eat. My wife and I stayed in their outer building. If you book this hotel and are disabled or have a problem with stairs this may not be the building for you. The breakfast was good and hot and enjoyable.

Thank James L
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants. ... more   less 

Additional Information about General Palmer Hotel

Address: 567 Main Ave, Durango, CO 81301-5422
Location: United States > Colorado > Durango
Price Range: $72 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — General Palmer Hotel 4*
Number of rooms: 39
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Also Known As:
General Palmer Durango
Hotel General Palmer
Hotel Style:
#2 Romantic Hotel in Durango
#6 Family Hotel in Durango
#7 Business Hotel in Durango
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Questions & Answers

Here's what travelers have asked, with answers from General Palmer Hotel staff and other travelers.
2 questions
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Fort Myers, Florida
2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't be afraid to book a Murphy room - the bed is comfortable and the room is very nice.”
 of 5 bubbles 671lynnetted, 1 week ago | Read review
“I would choose the third floor again with noone overhead.”
 of 5 bubbles 640christak, 1 week ago | Read review
“ask for one with a window”
 of 5 bubbles catherinecX1117TI, 2 weeks ago | Read review
“The family suite is definitely perfect for a family.”
 of 5 bubbles travelBird_CO, 3 weeks ago | Read review
“Great place for a romantic Victorian get-away”
 of 5 bubbles 260donf, Dec 15, 2016 | Read review
5 of 5
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