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General Palmer Hotel

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393 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Reviewed 2 days ago NEWvia mobile

My wife and I stayed here in room 309. We loved the Victorian style of the place. The old fashioned elevator is very cool. Our room was on the inside block with no outside windows. This suited us just fine as it meant a very restful quiet night on their very comfortable room. The rate was very reasonable, a real...

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Thank Bhunewill
Reviewed 6 days ago NEWvia mobile

I was very impressed by this hotel. The rate I got was so good, I didn't have very high hopes. However, it looked just like the pictures. I felt like I was staying in a bedroom in a Victorian home. All the details were perfect. I've stayed in Hilton for twice the price and not been as happy. The staff...

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Thank Jenifer C
Santa Fe NM
Reviewed 1 week ago NEWvia mobile

I booked the General Palmer because the rates were great, and I had always wanted to stay there. I have regular family business in Durango so I need to keep it affordable. It's a delightful hotel , well appointed with period decor and furnishings. Staff is great. As an historic hotel, the rooms are small, but they have everything you...

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Thank Guruofgroceries
Northern California
Reviewed 1 week ago

We stayed here for two nights while visiting the town of Durango. This hotel is so quaint and beautiful!! The bed was comfortable and the bathroom small, but modern. The location is fantastic. We could walk out the front door and be right in the middle of downtown with lots of shopping and dining options. We had reservations to take...

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Thank pumba526
Flagstaff, Arizona
Reviewed 1 week ago

We stayed for 2 nights in room 202, loved the view and that the windows open. The bed was super comfy, slept great and I'm a light sleeper. Sometimes small boutique hotels can feel like everyone is in your business, that's not the case at all here. I felt very private. Nice that the bathrooms are all updated too. Would...

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Thank Alison H
Reviewed 1 week ago

Bringing my daughter back to Fort Lewis College after winter break, I saw that The General Palmer had a special on rooms. I booked a Murphy Room and didn't know what to expect. The room was beautifully appointed with a small couch and cozy chair. There were chocolates on the folded down bed. The bed was comfortable. There was a...

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Thank Lynnette D
Denver, Colorado
Reviewed 1 week ago

My daughter and I spent one night in room 302 - two queen beds. we wanted to stay longer! this was a lovely room, really comfortable beds with sumptuous pillows. We loved how fresh and clean everything was and that the whole place is non-smoking. The bathroom was great and the extra toiletries apreciated. The Keurig coffee machine provided a...

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Thank Christa K
Pagosa Springs, Colorado
Reviewed 1 week ago via mobile

Very 1st time staying here. Upon entering the lobby, we were greeted with friendly smiles and well-mannered staff. The decor is amazing. A piece of history in every corner. The rooms are GORGEOUS and the beds are comfortable. I definitely give it 2 thumbs up!

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1Thank huntress411
Reviewed 1 week ago via mobile

Had to book a room at the very last minute do to bad weather. It just feels so warm and cozy in the Palmer lobby. Staff is welcoming and helpful. Rooms are spotless and beds very comfortable. Love the easy parking and great location. I'll be back.

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Thank Ann J
Reviewed 2 weeks ago

The rooms were very small, my husband and I along with our 6 year old made it work but there are no options for a cot/rollaway. The bath tub plug (the type where you flip the switch up or down to drain/plug) would not retain water, our child prefers a bath over shower, I felt guilty filling up the tub...

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Thank Valerie G
574pr, General Manager at General Palmer Hotel, responded to this review

Dear Valarie G, Thanks for taking the time to write a review. For edification, all the rooms are not small. The General Palmer has NINE categories of rooms. The categories carry different prices based on size and amenities. As one might expect the least expensive of the categories represent the smaller rooms. Many of our rooms are family suites and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants. ... more   less 

Additional Information about General Palmer Hotel

Address: 567 Main Ave, Durango, CO 81301-5422
Location: United States > Colorado > Durango
Price Range: $69 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — General Palmer Hotel 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
General Palmer Durango
Hotel General Palmer
Hotel Style:
#2 Romantic Hotel in Durango
#6 Family Hotel in Durango
#7 Business Hotel in Durango
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Questions & Answers

Here's what travelers have asked, with answers from General Palmer Hotel staff and other travelers.
2 questions
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Fort Myers, Florida
2 months ago

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Questions? Get answers from General Palmer Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't be afraid to book a Murphy room - the bed is comfortable and the room is very nice.”
 of 5 bubbles 671lynnetted, 1 week ago | Read review
“I would choose the third floor again with noone overhead.”
 of 5 bubbles 640christak, 1 week ago | Read review
“ask for one with a window”
 of 5 bubbles catherinecX1117TI, 2 weeks ago | Read review
“The family suite is definitely perfect for a family.”
 of 5 bubbles travelBird_CO, 3 weeks ago | Read review
“Great place for a romantic Victorian get-away”
 of 5 bubbles 260donf, Dec 15, 2016 | Read review
5 of 5
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