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The Ritz-Carlton, Denver

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Traveler (350)
Room & Suite (266)
Dining (58)

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About

#37 of 163 hotels in Denver
Location
4.5
Cleanliness
4.8
Service
4.6
Value
4.2
GreenLeaders GreenPartner
Surround yourself with the majestic Rocky Mountains and down-to-earth cosmopolitan delights at The Ritz-Carlton, Denver. As the first and longest-running AAA Five-Diamond hotel in Denver, Colorado, the Ritz-Carlton, Denver brings luxury to a new altitude. Whether you need to spend the day close to downtown's Financial and Business District or you want to take in the offerings of LoDo or Larimer Square, you always step away from the very best that Denver has to offer. In the heart of downtown, the Ritz-Carlton, Denver features 202 spacious guest rooms, including 47 suites, 32 Club Level rooms, and one Ritz-Carlton Suite. With the city's largest, newly renovated guest rooms, our Denver hotel provides sweeping views and luxury to match. The Ritz-Carlton Spa is an award-winning facility with a salon and is open to the public; the Spa is the perfect place for a relaxing escape in the city's heart.
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Property amenities
Electric vehicle charging station
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Banquet room
Valet parking
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Hotel links
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1199Reviews5Q+A100Room tips
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humbertofrontera wrote a review Feb 1
Vail, Colorado15 contributions1 helpful vote
This hotel should lose its Ritz Carlton flag. It drags the brand down. No mention on the website that the main dining outlet would be closed for renovation, because theres some folding tables in the hallway?? But oh theres room service? and its twice an expensive. Even before Elways was closed this hotel has stood out for falling well below the brand standards. This is a Westin at best.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Penny Polovoy, Guest Services / Front Office at The Ritz-Carlton, Denver
Responded 2 weeks ago
Dear humbertofrontera, Thank you for choosing to stay with us. Your experience of issues with hotel dining under construction is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again. We hope to see you again after our extensive renovations have been completed. We hope to provide the best service and facilities to our guests. Sincerely, Penny Polovoy Executive- Admin The Ritz Carlton Denver
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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foofoome wrote a review Jan 2024
Dallas, Texas96 contributions66 helpful votes
It's been a while since I have stayed at RC, and it still doesn't disappoint. Just checked for our first time at this @ritzcarltondenver, and that same feeling came flooding back. Friendly staff, quality and professionalism at every turn. Room is impeccable. Elways is under renovation so we had a lovely lunch at the lounge. Can't wait to return-thank you for always taking care of us. #ritzloverforlife #ritzcarltondenver
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Two Tip wrote a review Nov 2023
The Woodlands, Texas3 contributions
Thomas the doorman was the absolute best!! He will be greatly missed! RIP!!! Thomas set the standard since day one of opening! He made his coworkers better! The hr department did him wrong when he left!! The service hasn’t been the same since Covid.
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Date of stay: October 2023Trip type: Traveled solo
Room Tip: Always tip your server, bellman, and valet!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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onthemach wrote a review Oct 2023
324 contributions545 helpful votes
Another Bonvoy disappointment! Old and tired rooms. Dated and scratched furniture. An overall depressing feeling. The plastic water kettle was purchased at the thrift store. No mini bar, the empty refrigerator has a 70F temperature. Motel-style sofa. No one in the housekeeping team speaks English, I thought the property was in Denver.
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Date of stay: October 2023
Value
Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Penny Polovoy, Guest Services / Front Office at The Ritz-Carlton, Denver
Responded Oct 18, 2023
Dear OnlyFiveStars, Thank you for taking the time to let us know about your experience while staying with us. Your experience of issues with appearance of facility is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Penny Polovoy Admin Assistant-Exec Office The Ritz-Carlton, Denver penny.polovoy@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brad G wrote a review Oct 2023
Los Angeles, California44 contributions53 helpful votes
Had a great experience while staying there a couple weeks ago. The property is in great condition. The Staff was exceptionally friendly - calling out Brian H at the bell desk, and Terri (please forgive me if I have the name incorrect) in the bar area we visited several nights. I would definitely recommend this location and will be visiting again. Loved the location as I was attending a convention.
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Date of stay: October 2023
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robert H wrote a review Sep 2023
1 contribution2 helpful votes
I usually stay at 4Season in Denver when visiting, but I decided to try the RItz; what a huge disappointment. The room is a suite with no mini bar, minimal amenities, and dated rooms/bathroom. The TV would not go off the 1st day, so maintenance needed to shut it off. I tried to get spa treatments, but they didn't have anything available at the times that worked for me, so I exercised and wanted to steam and sauna, only to find out you can not use those facilities unless you get a treatment. I've never experienced that before as a guest in a major high-end hotel. I was shocked and decided I'd never return to this hotel again. Be aware if you are expecting this hotel to be a high-end luxury hotel with amenities you would typically expect in a hotel of this caliber. You will be disappointed.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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TW wrote a review Sep 2023
Washington DC, District of Columbia29 contributions21 helpful votes
Very friendly service from doorman, check-in, and room service. Housekeeping did a great job with turndown in the evenings. The bathroom was lovely - I enjoyed the soaking tub and separate shower very much. Bed was comfortable. The property is showing its age - furniture dated / dinged up, carpets need replacing. For that reason alone, it’s hard to justify the price. I look forward to seeing it when it’s renovated.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Penny Polovoy, Guest Services / Front Office at The Ritz-Carlton, Denver
Responded Sep 11, 2023
Dear Mr. twynings, Thank you for taking the time to let us know about your experience while staying with us. Your experience of issues with look of property is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent our guests from having experiences issues with look of property from occurring in the future. In addition, I am excited to share we have started renovations with some of our suites in our property. If your travels bring you back to Denver in the near future, I would appreciate an opportunity to upgrade you to one of those rooms to receive your feedback before we start a full guest room renovation. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Penny Polovoy Admin Assistant-Exec Office The Ritz-Carlton, Denver penny.polovoy@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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80237travel wrote a review Aug 2023
Denver, Colorado1672 contributions1735 helpful votes
We stayed at The Ritz-Carlton in Denver expecting The Ritz-Carlton. What we received was at best more on par with a mediocre older Sheraton. It was neither a 5-star hotel nor a Ritz-Carlton. 1) No pre-arrival email or personalized welcome letter. 2) No bellman at arrival or departure. So no assistance with luggage. 3) I was never thanked nor recognized at check-in for my Marriott elite status. The lack of recognition or appreciate carried over into my room, where I received an unsigned typewritten thank you note from a manager. Of course, the manager couldn't even sign it. They just typed their name. 4) My room was spacious but was missing a refrigerator. The mini-bar was room temperature and empty, as in not stocked. Furniture was well-worn and showing considerable wear-and-tear. I don't mind classic decor but outside of cheap wall art, a new TV and power strips that had been jerryrigged to the nightstands, the room felt like it hadn't had any kind of serious refresh or renovation since 2008-2010. 5) The amenities in the room were low-end or few and far between. Individual bottles of toiletries have been replaced by cheap dispensers of soap, shampoo and conditioner. Not only were the dispensers half-empty but they were not tamper proof. That means someone could tamper with the dispensers and put something in there that shouldn't be in there. There was no shoe horn and the laundry bags for dry cleaning were cheap plastic bags that ripped with more than one or two articles of clothing. Slippers weren't branded Ritz-Carlton. I never saw a printed hotel directory. Instead, there just a bunch of signs with QR codes. 6) Restaurant is advertised as opening at 7 am but actually didn't open until 8 am for breakfast. At the end of the day, this is a mediocre 4-star hotel pretending to be a Ritz-Carlton. If the hotel was branded a Sheraton it would be acceptable. But this is branded as a Ritz-Carlton. Against several excellent 4-star and 5-star hotels in downtown Denver, there is absolutely no reason to stay here. It is a lousy value. They also don't do anything to recognize Marriott titaniums and ambassadors beyond a cheap small bag of popcorn and a typewritten note that wasn't even signed by a manager.
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Date of stay: August 2023
Value
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Penny Polovoy, Guest Services / Front Office at The Ritz-Carlton, Denver
Responded Aug 28, 2023
Dear 80237 Traveler, Thank you for taking the time to let us know about your experience while staying with us. Your experience of issues with check-in and attentive care during your stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues with check-in and attentive care during stay from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Penny Polovoy Admin Assistant-Exec Office The Ritz-Carlton, Denver
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SnK wrote a review Aug 2023
Granbury, Texas159 contributions97 helpful votes
Michelle at valet welcomed & treated us with respect. Receptionist was friendly, polite & efficient. Would have liked confirmation that we were paying with points. Dinner at Elway’s was terrific. Terry in the bar was very pleasant, conversant & attentive. Jeremy expedited dinner, very watchful & had good wine recommendations. Room quite nice but would prefer a refrigerator vs. absorption mini bar.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Curiosity294533 wrote a review Aug 2023
Oklahoma2 contributions
It would rate our stay a 1. When we got checked in we end to the restaurant to eat, but it was so cold we told our food to go in our room, which was freezing. We couldn’t turn on the heat, call the front desk, and they told us they turned it off and would send someone and he said he turned off the air so for us to turn it back on we would have o have someone come back to turn it on, I didn’t get out of the bed since I was freezing to cold to eat my food, then in the middle of the night it was hotter than anything then cold again then hot. This was the worst experience at any luxury hote we have ever stayed at, and we stayed at the ritz in Miami- literally amazing.
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Make sure you ask about temperature control
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Penny Polovoy, Guest Services / Front Office at The Ritz-Carlton, Denver
Responded Aug 21, 2023
Dear Curiosity294533, Thank you for taking the time to let us know about your experience while staying with us. Your experience of temperature issues in your room is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent temperature issues in room from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Penny Polovoy Admin Assistant-Exec Office The Ritz-Carlton, Denver penny.polovoy@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$388 - $574 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton, denver hotel denver, denver ritz carlton, ritz denver, ritz-carlton denver
LOCATION
United StatesColoradoDenverCentral Business District
NUMBER OF ROOMS
202
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE RITZ-CARLTON, DENVER - Updated 2024 Prices & Hotel Reviews (CO)

Frequently Asked Questions about The Ritz-Carlton, Denver
Which popular attractions are close to The Ritz-Carlton, Denver?
Nearby attractions include EscapeWorks Denver (0.3 miles), The Clocktower Cabaret (0.2 miles), and The Money Museum at the Federal Reserve Bank - Denver Branch (0.3 miles).
What are some of the property amenities at The Ritz-Carlton, Denver?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Ritz-Carlton, Denver?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton, Denver?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Denver?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Denver?
Conveniently located restaurants include Guard And Grace, Panzano, and ELWAY'S Downtown.
Are there opportunities to exercise at The Ritz-Carlton, Denver?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does The Ritz-Carlton, Denver have airport transportation?
Yes, The Ritz-Carlton, Denver offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Ritz-Carlton, Denver located near the city center?
Yes, it is 0.8 miles away from the center of Denver.
Are any cleaning services offered at The Ritz-Carlton, Denver?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Denver?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.