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The Brown Palace Hotel and Spa, Autograph Collection

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#27 of 151 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
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The Brown Palace Hotel and Spa, Autograph Collection
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1,566 Reviews from our TripAdvisor Community

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Showing 1,550: English reviews
San Francisco
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 days ago NEW

Still a wonderful place! I used to stay here in the late 1980's when traveling on business. I was surprised to learn they are now a Marriott. And I was a little concerned too. But the experience hasn't changed - still old world and deferentially friendly. We spent 4 days over Thanksgiving and the staff could not have been more... More 

Helpful?
Thank JeanOui
New York City, New York
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

I stayed here with my husband and 2 1/2 year old son this past October and was very impressed. I was hesitant because there have been some varied reviews on Tripadvisor, but I disqualify those reviews. From the moment I arrived at the hotel, the service was impeccable. Multiple bellmen greeted us, one opening the door, another with our suitcases... More 

Helpful?
Thank Randee B
Canon City, Colorado
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

My husband and I stayed overnight on thanksgiving eve and met our son for the thanksgiving brunch. The rooms were nice but not exceptional (very old barely functioning iron...steam function did not work). The location was excellent and could not be beat. Free car service was also wonderful. Most of staff helpful and pleasant. The problem...we came a few minutes... More 

Helpful?
Thank Winnie227
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Winnie227, Thank you for joining us at The Brown Palace Hotel and Spa. We are dismayed to learn the details from your visit. Please know we appreciate the feedback and will be looking into the details so that we can continue to enhance our guest experiences. Sincerely, Steve Haley CHA Managing Director More 

Caldwell, United States
Level Contributor
5 reviews
4 hotel reviews
Reviewed 1 week ago via mobile

Perfect in every way! Our room was beautiful. Housekeeping very friendly and spoke English. Room Service was prompt, and they could not do enough for us. All employees said Hello when you past them in the hallways. We had come from The Four Seasons in Austin, although that hotel was very nice. The Brown is just Old World Classy! We... More 

Helpful?
Thank John W
London
Level Contributor
61 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago

The Brown Palace is a landmark historic hotel in Denver, and once entering inside the atrium it starts to reveal its fascinating late 1800s secrets. Rooms are very nice with period features. The top two floors were redecorated in the 1920s so have a wonderful Art Deco feel. We had a historian take us around and show us the Eisenhauer... More 

Helpful?
Thank euromarketer
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Euromarketer, Thank you for taking valuable time out of your day to share details from your visit. We are thrilled that you enjoyed the historic elements of The Brown Palace Hotel and Spa. We appreciate the feedback you provided regarding the service you encountered. This information is very important to us and will be shared with our management team... More 

Lawrence, Kansas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Our room on the 4th floor had a door facing the lobby. After a day of hiking, we wanted to rest before dinner, but the piano and jazz combo plays for hours on end starting late afternoon well into the evening. Not a peaceful moment to relax with all the lobby noise. Our bathroom drain made awful noises day and... More 

Helpful?
Thank Lorrie_traveler
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Lorrie_Traveler, We always strive to provide a flawless luxury hotel experience and regret that you were disappointed with the room you were provided as well as the lobby entertainment. Please be assured that your comments have been shared with our management team. Kindest regards, Steve Haley, CHA Managing Director More 

Scottsdale, Arizona
Level Contributor
280 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 2 weeks ago

I was so excited to stay at this hotel. I love vintage hotels and had heard great things. The nightly rate is high and from check in to check out service was not great? I ordered room service both nights I stayed. The first night my entire order was wrong even after it was repeated back to me and I... More 

Helpful?
Thank Danielle A
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Danielle A, We always strive to provide a flawless luxury hotel experience and regret that you were disappointed with the service from our In-Room Dining team. Please be assured that your comments have been shared with our management team so that we can investigate the occurance. We are truly sorry that you were inconvenienced by this issue and that... More 

Basalt, Colorado
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

The Brown Palace was built in 1892 and has a lot of great character. The exterior is beautiful sandstone and the interior has a spectacular central atrium. I enjoyed walking up and down the stairs to see the changing views of the different floors. My room had a nice combination of antiques and modern amenities. I enjoyed the displays that... More 

Helpful?
Thank comtnfun
Salt Lake City, Utah
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Stayed on a Saturday night. If you just want to party its the place to go. But if you have an early morning flight and need to sleep early, I'd find another place. With an open atrium you hear the music from the bar even on the 6th floor. Rooms are ok, small but clean. Staff was friendly. Nice hotel... More 

Helpful?
Thank Hans M
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Hans M, Thank you for taking the time to share your recent experience at The Brown Palace Hotel and Spa, Autograph Collection. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this... More 

Arroyo Grande, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

I registered for 8 nights and am spending almost $2000 in one of the crappiest rooms I've ever stayed in. I am at a conference and got their room rate but it's still costing me $2000 -Tonight is night 1. And even though it's been a long day and it's 1am, I'm taking the time to formally review this crappy... More 

Helpful?
Thank Tania C
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Tania C, Thank you for taking the time to share your insight of The Brown Palace Hotel and Spa. Please know that we feel very fondly about your group. We have hosted many events for them over the years and are always looking for ways to improve the comfort for their attendees. We appreciate your feedback and hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 

Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Location: United States > Colorado > Denver > Downtown
Price Range: $199 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Brown Palace Denver
Hotel Brown Palace
Hotel Style:
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Family Hotel in Denver
#31 Business Hotel in Denver
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Questions & Answers

Here's what travelers have asked, with answers from The Brown Palace Hotel and Spa, Autograph Collection staff and other travelers.
11 questions
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Eufaula, Oklahoma
4 months ago
Horsham, United Kingdom
6 months ago
2 months ago

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Questions? Get answers from The Brown Palace Hotel and Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top of the Brown rooms”
 of 5 bubbles JeanOui, 6 days ago | Read review
“location, history, good food”
  • This is the view from outside the hotel,
  • perfect space for family
  • Corner King
 of 5 bubbles RandeeB_12, 1 week ago | Read review
“Try the presidential suite or Beatles room!”
 of 5 bubbles euromarketer, 2 weeks ago | Read review
“Ninth floor rooms were wonderful”
 of 5 bubbles maxpr1, 4 weeks ago | Read review
“9th floor was amazing!”
 of 5 bubbles kmjg, Oct 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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