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The Brown Palace Hotel and Spa, Autograph Collection

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#26 of 151 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
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The Brown Palace Hotel and Spa, Autograph Collection
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1,538 Reviews from our TripAdvisor Community

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Showing 1,523: English reviews
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A memorable experience indeed! The Brown Palace is a beautiful grand lady, a historic landmark built in 1892. Afternoon Tea, accompanied by pianist, in the exquisite atrium is a must. Sunday Brunch in Ellyngton's is another must...delicious and sundry food choices. Breakfast there the previous morning...will return again for the huge lobster and crab omelette, topped with a dollop of... More 

Helpful?
Thank 47Paris47
Chico, California
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were only at the Brown for one night, but it was exceptional. The valet and bell boys make you feel as if you're the most important guest they have. The reception was equally welcoming. Our room wasn't ready, so they upgraded us to a presidential suite. That was easy to accept! The room was striking. It was huge and... More 

Helpful?
Thank SraCCA
1 review
2 of 5 stars Reviewed 3 days ago NEW

I've never written a trip advisor review before, but this poor experience warrants a first. The Brown Palace had the "look" of a luxury hotel, but didn't deliver the expected service quality. I organized my stay here for a 20th college reunion. I reserved 6 of their "Top of the Brown" rooms and received room type guarantees as a platinum... More 

Helpful?
Thank Leon K
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Leon K., We would like to thank you for taking the time to speak with Ryan Pratt, our Director of Rooms regarding your visit. We are pleased to have another opportunity to showcase a much more enjoyable visit. Warm Regards, Steve Haley, CA Managing Director More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I was very impressed with this hotel. Leroy was extremely kind and helpful. Mariah at the front desk was absolutely wonderful and accommodated all of our requests with a smile. We had dinner at the ship tavern and the food was fantastic. Will be returning soon!

Helpful?
Thank Jjuan49
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This place is top of the line! Staff very professional, helpful, well trained. Visiting Denver? This is the place to stay! I can't say enough good things about this place. We'll be back! Food and bar service 5 star!

Helpful?
Thank Matt T
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I spent three weeks on a business trip. While the hotel well communicates its history, the room are subpar. I stayed in one of the apparently remodeled ones. The room still look old and sad. The wiring and the electronic is not in line with the steep price asked for the stay. Look at the image of the wiring. Wires... More 

Helpful?
Thank Marco Z
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Marco Z, Thank you for taking the time to share your feedback regarding your recent visit to The Brown Palace Hotel and Spa. We apologize that the renovations did not meet your expectations. We are happy to hear the staff provided exceptional service and hope to see you again soon. Sincerely, Steve Haley, CA Managing Director More 

1 review
5 of 5 stars Reviewed 1 week ago

Very good sized rooms and well located. Very pleasing reception area and adjacent bar. Both retain the original features. Live Jazz music in the reception area when we were staying there. Not cheap but if you like authentic original hotels this is worth a stay.

Helpful?
Thank Chris F
Elbert, Colorado
Level Contributor
22 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Well, I'm not even sure where to start. I made last minute reservations and met my husband for box seat tickets to Dodgers/Rockies game on Aug 30 2016. He was given room 520 and I was LATE due to excessive traffic and cone zones in the area. We met at a lot in LODO at 17th, found his business associate... More 

Helpful?
Thank devggstuff
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear devggstuff, We greatly apologize that you and your husband were separated in the Rockies traffic. However, we are happy that you were able to finally reconnect with him. An unsettling situation such as the one you mentioned would be a very upsetting start to a visit and we are saddened by this. We appreciate your feedback regarding the hotel... More 

Olean, NY
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The historic Brown Palace has perhaps the most impressive, beautiful and luxurious of hotel lobbies. Marble, ornate ironwork, and burnished woods abound, seating is beautifully and comfortably arranged, and a stained glass ceiling tops off the effect. A huge American flag hangs from the center, very appropriate for this American landmark. Rooms are comfortable and baths are exquisite! Great lobby... More 

Helpful?
Thank Mary1700
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A little context of my travel profile should give you a good idea of expectations fueling this review: I am a business traveler who averages a minimum of 2 nights a week on the road. I stay predominantly on the east coast, a lot of time in New York and Southeast cities. I have absurd status/points on Marriott and Kimpton... More 

Helpful?
Thank sardonux
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 

Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St, Denver, CO 80202-4003
Location: United States > Colorado > Denver > Downtown
Price Range: $262 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
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Also Known As:
Brown Palace Denver
Hotel Brown Palace
Hotel Style:
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Business Hotel in Denver
#31 Family Hotel in Denver
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