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The Brown Palace Hotel and Spa, Autograph Collection

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#27 of 151 Hotels in Denver
Certificate of Excellence
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The Brown Palace Hotel and Spa, Autograph Collection
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1,568 Reviews from our TripAdvisor Community

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Showing 1,552: English reviews
Adrian, Michigan
Reviewed 2 days ago NEW

The dining room was beautiful, the food was ok if you like seafood, salads were not so great. The desserts were wonderful, and service was not that great for the price. There were 4 of us and we also had to wait even though we had reservations.also got burned with hot g rease that popped out of a pan, hit...

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Helpful?
Thank patcooper2016
Colorado
Reviewed 3 days ago NEWvia mobile

I enjoyed their holiday tea with my granddaughter and several friends. the ambience was amazing. holiday decorations were gorgeous. the tea was well presented, with 3 selections of tea, scones, sandwiches, and chocolate goodies. yes it was pricy, and yes it was worth it!

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Helpful?
Thank fourseastravelco
San Francisco
Reviewed 1 week ago

Still a wonderful place! I used to stay here in the late 1980's when traveling on business. I was surprised to learn they are now a Marriott. And I was a little concerned too. But the experience hasn't changed - still old world and deferentially friendly. We spent 4 days over Thanksgiving and the staff could not have been more...

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Helpful?
Thank JeanOui
New York City, New York
Reviewed 1 week ago

I stayed here with my husband and 2 1/2 year old son this past October and was very impressed. I was hesitant because there have been some varied reviews on Tripadvisor, but I disqualify those reviews. From the moment I arrived at the hotel, the service was impeccable. Multiple bellmen greeted us, one opening the door, another with our suitcases...

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Thank Randee B
Canon City, Colorado
Reviewed 1 week ago

My husband and I stayed overnight on thanksgiving eve and met our son for the thanksgiving brunch. The rooms were nice but not exceptional (very old barely functioning iron...steam function did not work). The location was excellent and could not be beat. Free car service was also wonderful. Most of staff helpful and pleasant. The problem...we came a few minutes...

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Helpful?
Thank Winnie227
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Winnie227, Thank you for joining us at The Brown Palace Hotel and Spa. We are dismayed to learn the details from your visit. Please know we appreciate the feedback and will be looking into the details so that we can continue to enhance our guest experiences. Sincerely, Steve Haley CHA Managing Director

Caldwell, United States
Reviewed 2 weeks ago via mobile

Perfect in every way! Our room was beautiful. Housekeeping very friendly and spoke English. Room Service was prompt, and they could not do enough for us. All employees said Hello when you past them in the hallways. We had come from The Four Seasons in Austin, although that hotel was very nice. The Brown is just Old World Classy! We...

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Thank John W
London
Reviewed 2 weeks ago

The Brown Palace is a landmark historic hotel in Denver, and once entering inside the atrium it starts to reveal its fascinating late 1800s secrets. Rooms are very nice with period features. The top two floors were redecorated in the 1920s so have a wonderful Art Deco feel. We had a historian take us around and show us the Eisenhauer...

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Helpful?
Thank euromarketer
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Euromarketer, Thank you for taking valuable time out of your day to share details from your visit. We are thrilled that you enjoyed the historic elements of The Brown Palace Hotel and Spa. We appreciate the feedback you provided regarding the service you encountered. This information is very important to us and will be shared with our management team...

Lawrence, Kansas
Reviewed 2 weeks ago

Our room on the 4th floor had a door facing the lobby. After a day of hiking, we wanted to rest before dinner, but the piano and jazz combo plays for hours on end starting late afternoon well into the evening. Not a peaceful moment to relax with all the lobby noise. Our bathroom drain made awful noises day and...

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Helpful?
Thank Lorrie_traveler
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Lorrie_Traveler, We always strive to provide a flawless luxury hotel experience and regret that you were disappointed with the room you were provided as well as the lobby entertainment. Please be assured that your comments have been shared with our management team. Kindest regards, Steve Haley, CHA Managing Director

Scottsdale, Arizona
Reviewed 2 weeks ago

I was so excited to stay at this hotel. I love vintage hotels and had heard great things. The nightly rate is high and from check in to check out service was not great? I ordered room service both nights I stayed. The first night my entire order was wrong even after it was repeated back to me and I...

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Helpful?
Thank Danielle A
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Danielle A, We always strive to provide a flawless luxury hotel experience and regret that you were disappointed with the service from our In-Room Dining team. Please be assured that your comments have been shared with our management team so that we can investigate the occurance. We are truly sorry that you were inconvenienced by this issue and that...

Basalt, Colorado
Reviewed 3 weeks ago via mobile

The Brown Palace was built in 1892 and has a lot of great character. The exterior is beautiful sandstone and the interior has a spectacular central atrium. I enjoyed walking up and down the stairs to see the changing views of the different floors. My room had a nice combination of antiques and modern amenities. I enjoyed the displays that...

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Thank comtnfun
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 

Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St, Denver, CO 80202-4003
Location: United States > Colorado > Denver > Downtown
Price Range: $202 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Brown Palace Denver
Hotel Brown Palace
Hotel Style:
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Family Hotel in Denver
#31 Business Hotel in Denver
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Questions & Answers

Here's what travelers have asked, with answers from The Brown Palace Hotel and Spa, Autograph Collection staff and other travelers.
11 questions
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Eufaula, Oklahoma
4 months ago
Horsham, United Kingdom
6 months ago
2 months ago

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Questions? Get answers from The Brown Palace Hotel and Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top of the Brown rooms”
 of 5 bubbles JeanOui, 1 week ago | Read review
“location, history, good food”
  • This is the view from outside the hotel,
  • perfect space for family
  • Corner King
 of 5 bubbles RandeeB_12, 1 week ago | Read review
“Try the presidential suite or Beatles room!”
 of 5 bubbles euromarketer, 2 weeks ago | Read review
“Ninth floor rooms were wonderful”
 of 5 bubbles maxpr1, 4 weeks ago | Read review
“9th floor was amazing!”
 of 5 bubbles kmjg, Oct 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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