Don’t like the fact you have to pay for parking at the hotel you are already paying to stay at. Room was clean and quiet. We were given wrong instructions by the check in staff. Otherwise, nice. Liked the location.
Stayed here for 4 nights on a trip with my son to celebrate his graduation. It is only a block off of the famous 16th Street Mall and walking distance to a plethora of restaurants, shops, bars, and all sorts of fun things to do. The free shuttle bus runs up and down 16th Street right to Union Station. We took the shuttle to the train station, hopped on the train and took it right to the Broncos stadium for a short walk to the game. The hotel itself is classy, clean, well staffed, and every member of the staff was exceptionally friendly and polite. Room was clean, well-appointed, and we had nice view of the downtown area. They have a small market, a nice restaurant/bar on site too. I have already booked a return trip this month for a visit with my wife.
Rooms are nice. Breakfast restaurant is great and the reason for the 4 star rating. The front desk staff are also friendly. Davion and Ames in particular. This place is in a great location and you can walk to many restaurants and sites.
Booked 2 rooms for 2 nights since I brought my family with me, to include kids. The rooms were clean, beds were comfy, room temperature properly adjusted to our liking, and thankfully bathrooms had hot water available. The bathroom was actually my favorite as it had hot water and I loved the lighting in it! The beds had feather duvet so, with kids around, was not the best choice. Naturally I requested for housekeeping. She didn’t speak/understand English but we used an app on her phone and it worked wonders! I ended up also requesting for non-feather duvets for our room and it was a lifesaver. The hotel is walking distance to 16th street mall so this was REALLY convenient! It was about a 5 minute walk, and despite what I’ve read from other reviews, my family and I felt safe walking there. Keep in mind that parking is not free. Grand Hyatt Denver offers their own parking, but we utilized the public parking nearby which was much cheaper. Overall, I would highly recommend this location to family and friends.…
Upon arrival we were upgraded to a VIP suite, we are globalists however this was unexpected and greatly appreciated!! The room was spacious, clean and the rainfall shower was great! This hotel is conveniently located to Larimer Sq and other desirable areas. Parking was conveniently attached to the hotel. The lobby is beautiful and the breakfast buffet was good. We would stay again!
The hotel was very clean and pleasant. I stay for 3 days during out travel to Colorado. The location is good close to bar and restaurants. The breakfast was not very good but we find a good breakfast place nearby called Syrup.
Beautiful hotel. Room very clean an quiet. They actually still offer daily housekeeping. Staff very pleasant and helpful. Gold stars for front desk staff—all shifts. They offered services as soon as you exited the elevator or got near the desk.
First time in Denver and at the Grand Hyatt. The front desk staff, Courier staff and housekeeping staff were all very helpful. Keep an eye out for costs for service prior to use as expenses can add up. I would stay here again as it was a good location. The bathroom farm style door was a bit lacking in privacy if that is of concern to you during your stay.
I was beyond pleased to have such a great experience at this hotel for my recent business conference. I was kindly offered a phone charger when I needed one, received a free muffin at the coffee counter when I was in a rush, had an extra blanket brought up, daily tests asking if I needed anything. Front desk staff were always smiling. My room was a corner...beautiful blackout shades and a rain shower. Location is ideal...next to several big and small shops, food, and the Brown Palace.
Stayed at the Grand Hyatt Denver for 3 nights to attend business functions. Friendly and attentive staff. Brought a small cadre of business associates to the hotel lounge for an informal meeting. Was attended to by Dariia in the Lounge, excellent service. Room was very comfortable.