If the Magnolia was located somewhere else, it may be worthy of 4 stars. The staff is incredibly friendly and helpful. The rooms are nicely appointed, although the hallways and corridors are fairly dark and didn’t look like they had been recently vacuumed. But. . .the homeless population that has harassed us walking to/from the hotel takes away from the overall stay.
The Magnolia is an older, renovated hotel in really convenient location for restaurants and activities. My main complaint is a near total lack of amenities--no coffee maker, no fridge (I no long expect microwaves, these seem to have been eliminated from every hotel). We were told that free coffee would be in the lobby--one might expect then a complete coffee bar with caf, decaf and a selection of tea but alas just one pot of caf. One problem with the room was handled promptly but it had some weird cleanliness issues like the alarm clock was covered in goo of some kind and something that had dripped down the mirror. On the positive, the staff was very friendly and helpful.
Pros: - lobby bar is nice - friendly front desk staff Cons: - the hotel is dark, dingy and dirty. It’s years overdue for a remodel. I wouldn’t stay here again until they refresh their property. Stains on the carpets, dings all over the walls, my desk chair was stained and frayed, the bathroom is dated and my sink was all chipped. I’d take a nice clean basic hotel over this.
If I used the words to describe my experience so far Trip Advisor would censor me for who knows how long. The experience for the first 3 hours one of them spent eating elsewhere starts with an “s” and ends with a “w”. I wish I had the time and energy to leave but alas I’m just here for a meeting tomorrow and must come back to this awful mess to try to sleep before my flight home. If only they tried a little…
This hotel is so run down. The elevators, rooms and restaurant/lobby are all dingy. There were scuff marks all along the walls in my room, the sink was all banged up /almost dirty looking and the room just had an overall unpleasant odor. Perhaps the worst part though is the area. I’m not familiar with Denver and maybe it didn’t used to be this way but I felt unsafe walking one block to the Walgreens down the street. I will never stay here again and would use caution when staying in this area
There were several negative reviews about this property lately and I was concerned as a result. However, I found my visit to be excellent. Every single staff member I bumped into treated me with positive energy. It is definitely not a new place, but the location (just one black from 16th Street Mall and three blocks from the Convention Center) made it ideal.
Mattresses in unacceptable condition with several stains and evidence of food & potential bugs. Adriana at the front desk gave me a hard time when I wanted to switch rooms and hung up on me. Great location but noisy due to proximity to street. The state of my bed is making this a very unpleasant trip.
The staff was VERY nice. That is the last nice thing I have to say. ONE elevator working, which was grafitti'd and beaten up, which caused it to take 5-7 minutes wait every time, and was stuffed to the gills with maskless people and their bags. They "upgraded" me to a one-bedroom "suite" due to my status. It was grungy and last updated in 1980. There was no decor, very spartan, and a frigid wind tunnel under the front door. The bathroom had a giant 80's, dirty-looking plastic tub (the whirlpool size, but without whirlpool) and an awful shower head that I couldn't figure out how to adjust the temperature (because it also had to have been there since the 80s). And then after I got ready for bed and went to shut the bathroom door (habit to shut all doors before bed), the door locked! I had never shut the door, or touched the handle previously, and it just locked me out. So at midnight, I had to go down to the desk in my PJs to get a new room so I'd have a bathroom overnight. And then they called and woke me up in the morning at 7:30am in my new room, very proud of themselves for liberating my toiletries from the old room. I really could have used the sleep. Anyway, I hate this hotel. It is dumpy, old, things don't work, and I won't be staying here again.…
We stayed at the Magnolia Hotel this weekend. The best part was driving in off the street to the entrance to the hotel and the fabulous location downtown. We could walk anywhere. Unfortunately in our room the heat wasn't working. We told the staff before we left the next day. When we returned, the thermostat had been turned up to 83, but the temp in the room still measured 64 degrees so no improvement. We asked for another room which they gave us. After moving all our stuff to the new room, we realized there was mold around the bathroom tub. In both rooms, there was a high sided tub with sloping sides and no grab bar, which could be dangerous for older people. There was no refrigerator in either room; I should have asked that when I booked the room. The mattress in the 2nd room was uncomfortable (sagged in middle) and there was a broken phone plug in our room, and the internet was slow although you could upgrade to faster wifi for $10/day. No newspapers were available. All in all, the property just isn't well taken care of, and no one acts like they care. The restaurant, Harry's, was also disappointing. They were understaffed which I understand in 2022, but the food was just OK and the service was terrible. We had to ask for everything even after we got our food. Silverware, please? Salt and pepper, please? All in all, I would not recommend this hotel, and we will not stay there again.…
The good: the staff were friendly, room clean, bed very comfortable. The bad: yellow stains on the ceiling above the tub, no counter space in bathroom, no dresser or any type of drawers for clothes (some hangers for clothes in closet), room was cold (tried to change thermostat but the temperature would never go above 65 degrees), when I got my milk and cookies my milk was rotten (it was expired by a week!)