Love this hotel and the people that work there!! Huge shout out to Taylor, Caitlin, and Cosette who are incredibly personable and made our trip awesome! We are looking forward to returning again soon.
I highly recommend Magnolia Denver- a great experience! Cosette and Jessica made sure we had everything upon arrival and Nick at Harry’s, was awesome! He made the dining experience fun and delicious
Hello I stayed at this hotel for two nights in January. The hotel is extremely outdated and all of the rooms need to be remodeled. I found the bathroom to be pretty disgusting. The hotel is in a good location, but again renovation is desperately needed.
This place is an amazing piece of history. The location is perfect. Everything is in walking distance. Magnolia Hotel treated me with the upmost courtesy and making sure my room was clean, fresh towels and prepped my bed nice. The workers are amazing and very friendly. You must kick your shoes off and relax and let time take you back. Zzzzzz
The steak and fries with butter were delicious. Wifey has the juiciest burger ever! Both were cooked to perfection! Ask for Rachel, we loved her energy! We will be back soon with friends for drinks and another steak!
Rachel was fantastic!!!! Best bartender EVER! She was attentive and creative and was spot on with what we wanted for drinks! Definitely coming back! Food was great and service was impeccable! Try the steak sandwich, so yummy!
My wife and I stayed at the Magnolia for her birthday. We had our wedding reception at the Magnolia 14 years ago and we were very excited to return for a fun evening out. Sadly, the property is no longer the luxury property that it was. The front desk staff was helpful and accommodating and honored my Titanium Elite status upgrade to a fireplace suite with a great view. The room was very spacious and moderately clean, but important details were overlooked. The bathroom door and door knob were dirty, the blackout shades in the bedroom were dirty with some dried liquid splashed on it. The tub/shower didn’t appear to be cleaned properly or maintained. We elected not to shower before we left. There are smudges the walls and the room had a slight odor. It wasn’t offensive, but it is not representative of a Marriott Tribute Portfolio property. The hallways and carpet leading to the room were dirty and old. There was no art on the walls and the paint was smudged/damaged. The brass accents in the elevators were scratched and damaged. The Magnolia is in a historic Denver building and we both felt the history and grandeur of the building has been disrespected by the lack of upkeep and maintenance. While the front desk staff was very helpful and friendly, the valet and restaurant staff were less than helpful. I had to walk into the lobby to summon the valet after we sat in the portico for a couple of minutes. We attempted to have dinner at Harry’s the night we checked in. They were busy but there were empty tables. We asked a member of the waitstaff if we should seat ourselves. We were aggressively informed that it would be at least 20 minutes until they “could get to us” and 45 minutes to an hour before our food would arrive. We ate somewhere else. We opted for a comped breakfast instead of my usual Marriott point bonus. The breakfast was good, but again, the waitstaff did not greet us or acknowledge us. I had to request menus at the bar, even though our waiter walked by our table. It was clear that they felt our presence was imposing on their day. The breakfast was good and arrived quickly, but the inattentive staff was definitely not what we’ve come to expect from a higher-end Marriott property. In short, the once grand, luxurious, Magnolia has been transformed into an experience that isn’t representative of the building, its past, or the quality we’ve come to expect from Marriott.…
I just spent a few days in Denver at a conference and was so pleased with the service I received while at the Magnolia Denver. The Front Desk team was solid and able to take care of all my requests- mostly by chat so it was really easy. Caitlin, Eddie and Scott were professional and very responsive. I enjoyed my stay and would certainly recommend this hotel.
The staff at every level seems to go above and beyond. I was in a room that seemed very recently renovated and tasteful. Overall I was pleasantly surprised. The location is very central to most every part of this expanding city. Stayed March 2023 and very happy we choose this hotel.
The hotel is beautiful, (outside of stained bedding) but the customer service has been beyond awful. Our credit card keeps getting charged for a total of an additional $325 at this point. I can't get a straight story and nobody is willing to remedy the situation. Every time I call I get the runaround and it's beyond frustrating and quite appalling considering to this point there's nothing I can do to get a refund.
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