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Holiday Inn Express Denver Downtown

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Holiday Inn Express Denver Downtown
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556 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Ludington, Michigan
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I must say that after a week of camping I was thrilled to arrive at the hotel! I think the shower I took was the longest one ever! The desk manager recommended a wonderful restaurant just a couple of blocks away. Just a short walk to shops, restaurants and music! My bed was so soft and the room was very... More 

Helpful?
Thank Booklover34
Beaminster, United Kingdom
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed in a suite at the top of the hotel with a wonderrful view to the Rockies. It was idela for two elderly people to recover from a transatlantic flight from England and to acclimatise to the elevation and temperatures. We had a suite at the top of the hotel with wonderful view. The breakfasts were adequte (no really hot... More 

Helpful?
Thank hooke_11
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed the night here in Denver on our way to our next stop in Colorado. Charity was very helpful with checking in and also storing our luggage the next day while we went for breakfast and walked around downtown. The valet service was very helpful and assisted us with loading and unloading our luggage into the car. Room was... More 

Helpful?
Thank Tina W
Charlotte, North Carolina
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

I love the location of this hotel and stay here frequently on business. The housekeeping staff is very nice. It seems recently the front desk staff being hired is sub par at best-not friendly, not accommodating. I have been staying here a long time and only on this visit discovered apparently there is no heat in the summer but it's... More 

Helpful?
Thank margaretpandy
BPManager, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear margaretpandy, We are saddened that our front office team did not provide you with the genuine, friendly service that we are known for and strive for on a daily basis. We appreciate the feedback and will ensure that our team is made aware so that we can rectify the opportunity. We hope that this visit will not deter you... More 

Indianapolis, Indiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So here is my effort for a balanced review: Advantages: Great Location for the Colorado Convention Center, short walk to the center. Great Staff, extremely helpful with everything that I needed. Great breakfast, several choices to choose from for several dietary needs. Clean and well organized Internet worked great Newspapers available during Breakfast Hours Great Office Desk space for laptop... More 

Helpful?
1 Thank psychprofindy
BPManager, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear psychprofindy, We apologize that your recent visit left you with mixed emotions. We fell short of our goal in providing outstanding experiences. Your feedback regarding the television, missing soap, and air conditioning is most valuable and has been shared with the necessary team members so that we can continue enhancing our guest's visits. We hope to see you again... More 

Oskaloosa, Iowa
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located right downtown. Great location to get anywhere. Within a block of the free buses if you do need to go somewhere outside of walking distance. We never had the free breakfast as the conference I was attending provided that for us. The rooms were nice, but the staff/service was outstanding. They were very accommodating and always... More 

Helpful?
Thank Ryan T
Santa Clarita, California
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First off, the rooms decor was great...after that it really falls off. The hotel is quite noisy with television sound and water running through the pipes. The door to the bathroom was a frosted sliding glass door that is heavy and cumbersome to open and close. It would be tough for a child to work. Shower had low water pressure... More 

Helpful?
1 Thank tttno1
BPManager, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear tttno1, We are disappointed to learn that your visit was surprisingly bad. We appreciate your feedback and will share this information with our team. Warm regards, Ryan Pratt General Manager More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very clean, staff was wonderful and prompt. The only issue we had was with the air conditioning. I am from Texas and I like my air conditioning very cold, but they claimed it was working as expected. So they obviously control how cool the AC can go. I didn't sleep as comfortably because of it so that... More 

Helpful?
2 Thank greeniiz13
BPManager, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear greeniiz13, We apologize for the discomfort you encountered with the temperature of the room. We are taking this very seriously and are working with contractors to improve the overall guest experiences. We hope that this will not deter you from joining us again. Sincerely, Ryan Pratt General Manager More 

Traveling
Level Contributor
152 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The first thing I suggest is to call the hotel and get the correct location of the parking entrance as our Garmin GPS had the old street entrance when the hotel was a Quality Inn. This hotel was upgraded and became a Holiday Inn Express about 2 years ago and is starting to show some wear and tear. It has... More 

Helpful?
Thank BernieandJune
BPManager, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear BernieandJune, We appreciate the valuable time you took to share the information on your recent visit to the Holiday Inn Express Denver Downtown. The information you provided regarding the entrance is very valuable to us and has been share with our team so that we can improve our verbiage for our directions. Warm regards, Ryan Pratt General Manager More 

Atlanta, Georgia
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a wedding and had a pleasant experience. It's in a great location - you can walk to everything or take the 16th St Mall ride. Rooms are clean though a little on the small side, consistent breakfast, and good staff.

Helpful?
Thank Wolfie17
BPManager, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear Wolfie17, We are pleased to learn that you had a pleasant stay during your recent visit. Your feedback regarding the room, breakfast and our team is very valuable in our ongoing successes. We hope to visit with you again soon. Sincerely, Ryan Pratt General Manager More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An 11 million dollar renovation inspired by Colorado's beautiful outdoors brings a modern look and feel to this unique and affordable downtown Denver hotel. The Holiday Inn Express is Denver's newest premier hotel. Connected to our historic sister-property, the Brown Palace Hotel and Spa, the Holiday Inn Express features 231 guest rooms and suites, Complimentary Breakfast, Complimentary Wi-Fi, Valet Parking, state-of-the-art Fitness Center, and located in the heart of the city. ... more   less 

Additional Information about Holiday Inn Express Denver Downtown

Address: 401 17th St, Denver, CO 80202-4005 (Formerly Comfort Inn Downtown)
Location: United States > Colorado > Denver > Central Business District , Downtown
Price Range: $140 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Denver Downtown 3*
Number of rooms: 231
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Denver
Comfort Inn Denver
Denver Comfort Inn
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