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Sheraton Denver Downtown Hotel

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#56 of 151 Hotels in Denver
GreenLeadersSilver level
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Sheraton Denver Downtown Hotel
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2,165 Reviews from our TripAdvisor Community

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Showing 2,092: English reviews
Kolkata (Calcutta), India
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is a Five star hotel with all possible amenities. Member of the staff of this hotel are by and large cooperative. Problem lies in its over-cleanliness. My strip of medicine dropped in the room floor and has been swept away by the room services personnel. Nice view of Rocky mountain range is an additional attraction.

Helpful?
Thank 1952690
Connecticut
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Maybe it's my own fault. Being Hilton diamond and Marriott platinum, I am accustomed to the joys of REAL full-service hotels. This one is not one of them. Now I realize my requests were of my own doings, but don't promise me service, then fail miserably at it...that is sheer incompetence. They gave me a dreadful smelly room, so I... More 

Helpful?
Thank Honest_Direct
Enfield, Connecticut
Level Contributor
266 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Haven't stayed in a Sheraton for awhile. This one is very impressive on the outside and in the lobby. Great central location. Rooms seemed a bit dated; beds were not comfortable, plumbing made noise enough to wake us. Breakfast buffet was very good.

Helpful?
Thank Ken_Blanchard
Hanover, Massachusetts
Level Contributor
220 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I recently spent two nights at the Sheraton Denver Downtown Hotel which is the perfect location for exploring downtown Denver. The hotel is located on the 16th Street Pedestrial Mall with a free shuttle to take you anywhere along the mall. The staff at the hotel was friendly and helpful. Our room on the 10th floor of... More 

Helpful?
Thank ALB63
Knoxville, Tennessee
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was very nice and the staff did a great job. However, because the hotel has 2 buildings the elevators to one of the building were not working and they had 2 big conferences at the same time. It was very uncomfortable. Maintenance was very slow!

Helpful?
Thank Falinares
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Falinares, Thank you for sharing how our service was a highlight to your stay. That being said, we are sorry to hear of any confusion that may have been caused by our layout. We are looking into ways to make the facilities more easily navigable. We thank you for your feedback and we hope you will stay with us... More 

San Diego, California
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Sheraton Denver Downtown Hotel is basicly good hotel. There is all needed services available ja the location of the hotel is excellent on the 16th Street Mall of the Denver. You can reach the hotel easily from Union Station (where airport train arrives) with the free Mall bus. RDT train from the airport to Union Station (which is very beautiful... More 

Helpful?
Thank Ville T
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Ville T, Thank you for telling us about your stay. We are happy to hear you had an enjoyable experience due to our location off 16th Street, spacious rooms, and delicious, quality, onsite breakfast options. We are glad you liked the concept of our Make a Green Choice program! It would be our pleasure to serve you once more... More 

Liberal, Kansas
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I have high expectations of a Sheraton and this hotel did not meet them. The room was a bit drab. The stairs are dirty. Truly dirty. The check-in staff was nice and fast and efficient. The outside of the hotel looks great. And the decor outside is really nice. And they do have coffee bags and a machine in each... More 

Helpful?
Thank Susan L
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Susan L, Thank you for taking the time to share your thoughts with us. We are glad to know you had pleasant interactions with our staff during your stay and that you appreciated things like your in-room coffee machine and complimentary Wi-Fi. We apologize if certain public areas appeared as if they could be better maintained. We will address... More 

Liberal , Kansas, United States
Level Contributor
12 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel was very clean, comfy beds, I like the option of green they offered. They were a little stingy on amenities only left 1 bar of soap when there are 2 of us in the room. Only 1 bottle of water was free when 2 are in the room. No refrigerator in the room no safe in the room.... More 

Helpful?
Thank Tlk182
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Tlk182, Thank you for taking the time to share your feedback with us. It’s wonderful to hear you found our rooms to be clean and comfortable. It may benefit you to know we have refrigerators available upon request and would be happy to bring one up to you next time. Your other comments have been noted and will be... More 

Bridgeport, West Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed there for a work conference. The hotel has friendly staff. There was a couple of days were there was no room attention, at all. Had to ask for a fridge that was in storage. There was one late night when housekeeping knocked at the door, attempted to open the door, then the front desk called the room. Talk... More 

Helpful?
Thank TheresaGain
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear TheresaGain, We apologize this experience did not live up to expectations. Though we are glad you found our staff to be friendly, we are sorry to hear about the trouble you had with housekeeping services. We will look into your feedback to see what might have caused these errors. Additionally, we want you to know our hotel is very... More 

Colorado
Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Their elevators are having serious issues. Two out of six tiny elevators worked according to everyone we ran into queueing for the elevator. We only ever had luck with one. There were about 30 people waiting and once we did get one, it stopped at every floor where we had to tell every unhappy person that we couldn't possibly fit... More 

Helpful?
Thank MsColorado
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear MsColorado, Thank you for taking the time to tell us about your experience. While we are glad you enjoyed our excellent location and amenities like our rooftop pool, we do apologize for any inconvenience you encountered due to problems with the elevators. We are looking into the issue and hope to have it resolved soon. Thank you again. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
16Mix
16Mix
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Denver Downtown Hotel is centrally located in Denver's financial and business districts, surrounded by fantastic shopping, microbreweries, restaurants, and other activities. ... more   less 

Additional Information about Sheraton Denver Downtown Hotel

Address: 1550 Court Pl, Denver, CO 80202-5107
Location: United States > Colorado > Denver > Downtown
Price Range: $180 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Denver Downtown Hotel 4*
Number of rooms: 1231
Reservation Options:
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Also Known As:
Sheraton Denver
Adams Mark Denver
Adamsmark Denver
Denver Sheraton
Hotel Style:
#7 Green Hotel in Denver
#18 Luxury Hotel in Denver
#48 Business Hotel in Denver
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