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Sheraton Denver Downtown Hotel

2,519 reviews
#65 of 160 Hotels in Denver
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Traveler (438)
Room & Suite (337)
Dining (125)
Overview
  • Excellent22%
  • Very good39%
  • Average25%
  • Poor10%
  • Terrible4%
Travelers talk about
“yard house”(112 reviews)
“tower building”(103 reviews)
“street mall”(408 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton Denver Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,519)Write a Review
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All reviewsyard housetower buildingstreet mallpeet's coffeehuge hotelclub levelfree busfitness centerbusiness centercoors fieldvalet parkingfew blocksunion stationconferenceyardhouselobbydowntown
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1 - 5 of 2,438 reviews
Reviewed 2 days ago

The day after we checked out two separate charges of 100$ were added to my card. After dealing with several rude and unhelpful employees over the phone, creating reports and calling several different departments, I was finally put through to Johanna at accounting. She was...More

Thank tagenw
Hotel's Favorite
Reviewed November 7, 2017 via mobile

Went for the Broncos game. Great location on 16th street. Plenty of bars and restaurants. Parking was pricey but convenient. They have taxis to take you to the stadiums. Rooms were nice and the bathroom supplies smelled amazing. Would recommend to anyone coming to Denver.More

1  Thank Melissa W
Response from Tony D, General Manager at Sheraton Denver Downtown HotelResponded November 8, 2017

Dear Melissa W, Thank you for sharing your wonderful feedback with us in a review of your stay at our hotel. Nothing pleases us more than hearing from our satisfied guests, and we are thrilled to know you enjoyed a fabulous 5 star stay on...More

Reviewed 2 weeks ago via mobile

The front desk concierge provided excellent service for our stay and surprised us with a beautiful cake, chocolate covered strawberries and champagne for our elopement. All I asked was to set up some things in the room so I can surprise my better half when...More

Thank Marina W
Response from Tony D, General Manager at Sheraton Denver Downtown HotelResponded 1 week ago

Dear Marina W, Thank you for sharing the details of what sounds like a lovely stay at our hotel in the beautiful Mile High City. We are so glad to know you enjoyed a fabulous time on the property, and were pleased with the personalized...More

Reviewed 2 weeks ago via mobile

We stayed on New Year’s Eve and it was a great experience. It seemed to be the hub of activity. The room was on a corner and had room length windows on both walls with views of the city and mountains. The hotel is perfectly...More

Thank CO_sugarbear
Response from Tony D, General Manager at Sheraton Denver Downtown HotelResponded 1 week ago

Dear CO_sugarbear, Thank you for choosing to stay with us to celebrate New Year’s Eve, and for taking a moment to review your experience. We appreciate your loyalty as frequent guests of ours at the Sheraton Denver Downtown Hotel, and are excited to know you...More

Reviewed 2 weeks ago

One of the best experiences of customer service I've had. arrived late after terrible trip through snowstorm in mountains, warmly received and comped breakfast and put in excellent corner room. Breakfast next morning was delicious, and staff waiting tables and running the dining area were...More

Thank Liston R
Response from Tony D, General Manager at Sheraton Denver Downtown HotelResponded 1 week ago

Dear Liston R, Thank you for taking a moment to share your wonderful comments with us in a review! We are so glad you loved your stay on the property, and were pleased with the exceptional service of our warm and friendly staff. We hope...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
$134 - $403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Denver
#25 Luxury Hotel in Denver
#48 Business Hotel in Denver
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$134 - $403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Denver
#25 Luxury Hotel in Denver
#48 Business Hotel in Denver
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (438)
Room & Suite (337)
Dining (125)
Pool & Beach (27)
Hotel & Grounds (343)
Bathroom (25)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
medwards1234
October 11, 2017|
AnswerShow all 4 answers
Response from Jonathan H | Reviewed this property |
There's a free bus from the railroad station that goes up the main street where the Sheraton is, you can't get a train there.
1
Vote
wanderingintrovert
June 6, 2017|
AnswerShow all 2 answers
Response from owen23 | Property representative |
Does the hotel have a shuttle bus? Dear Guest - No the Hotel does not have a shuttle Is there WiFi available in the rooms? Yes - Basic is Free Is there extra charge for using the fitness room? No - open 24 hrs with guest... More
1
Vote
MichiganKimberly
May 20, 2017|
AnswerShow all 5 answers
Response from conifer23 | Reviewed this property |
Never made it to the pool. Suggest you call hotel directly to confirm.
0
Votes
Room Tips
"Avoid the gift shop! Their prices are too high! For snacks, hit up the 7-11 on the street level of the..."
Read review
"Lots of foot traffic if room near elevator"
Read review
"Insist on staying in the Plaza Tower. The other locations are difficult to get to and confusing to find."
Read review
"if you have concierge access, you want a tower room for sure"
Read review
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