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Renaissance Denver Downtown City Center Hotel

Traveler (250)
Room & Suite (101)
Dining (29)
Certificate of Excellence

About

#25 of 172 hotels in Denver
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
A Hotel with a Story to Tell - Nearly a century after it was constructed, Denver's beloved Colorado National Bank building has been reimagined as Renaissance Denver Downtown City Center hotel. Providing guests with a modern experience in one of Colorado's most historic buildings, the Renaissance showcases original design elements and architecture juxtaposed with the accommodations, amenities and comforts of a modern luxury hotel.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
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Hotel links
Visit hotel website
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612Reviews
20Q+A
100Room tips
Traveler rating
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Popular mentions
Hotel is beautiful, rooms are great. Good, friendly service at desk and bars. Valet was hustling. Just 2 issues Housekeeping was not attentive and forgot things like creamer or coffee or washcloths. And the second floor, where the concierge lounge is located, is open to the lobby. Looks nice, but the lobby bar was still Loud enough to wake me up at 1230 on a Friday night.
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Our bags were taken right away and bottled water offered. Quick check in and very attentive staff. Very lovely surroundings and rooms were large and clean. The breakfast had a very large variety of foods from which to choose.
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Response from Lori Z, Manager at Renaissance Denver Downtown City Center Hotel
Responded 2 weeks ago
Thank you for joining us! We are glad that you were comfortable and enjoyed the variety available. Please join us again soon!
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What a lovely hotel in an incredible building! I'm a historian so this place was a dream. My partner and I weren't there long enough to enjoy the bar/restaurant, but both looked very fine indeed. The room amenities were great, location perfect, and the check in/out experience seamless. There was one front desk guy who made an impression (I think his name was Hunter?) as one of the most professional, accommodating, and kind people I've encountered while traveling anywhere; he definitely set a positive tone for our experience in Denver. We'll be returning to this hotel for sure!
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Response from Lori Z, Manager at Renaissance Denver Downtown City Center Hotel
Responded 2 weeks ago
Thank you for being our guest! Hunter is a star and we are so fortunate to have him. We look forward to seeing you again and hope you will have the opportunity to visit Teller Bar and range. A cocktail in the bar while enjoying the history of the lobby and murals can't be beat! See you soon!
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The hotel is gorgeous. Its located in the old Colorado National Bank. The staff here really make you feel welcome. From the front desk, to the bartender, to the valet everyone really does there best to make sure your stay is memorable. If your a Marriott member, the breakfast/parking package is the way to go. The rooms are very clean and if you can get a corner room with a view its spectacular. I would even my stay was higher than some of my JW Marriott experiences I have had.
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Response from Lori Z, Manager at Renaissance Denver Downtown City Center Hotel
Responded 2 weeks ago
Thank you so much for making us a part of your trip to Denver. It's terrific to see that our staff made a memorable impression. They do a terrific job and we hope to see you again when your travels bring you back to our terrific city!
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I arrived early — a little before noon — and there were no rooms available in which to check in, despite my reservation. Fair enough, I was several hours earlier than is normal for check in. So I left my bag and attended to the business that brought me to town in the first place. That kept me out until 11:30pm, when I returned to complete my check in and learned that the only room available was on the “first” floor. The first floor is directly off the lobby and below street level. Technically, there is a window but it starts six feet off the ground and is about two feet high. Basically, it’s a $300 a night basement. Why they’d bother having rooms that anyone would be disappointed to be put in is beyond me, but they’ve lost a customer.
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Response from Lori Z, Manager at Renaissance Denver Downtown City Center Hotel
Responded 4 weeks ago
We appreciate you choosing our hotel and for bringing this situation to our attention. Your experience was shared with the team in order to educate them on the appropriate and better approach for the future. I'm sorry that your experience was below your and our expectation and sincerely hope that you will provide us with the opportunity to better serve you when travel brings you back to Denver.
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PRICE RANGE
$189 - $600 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoDenverDowntown
NUMBER OF ROOMS
230
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