The Valet service was excellent. Hudson and Evan were especially helpful. Totally worth the money. The room was spacious and comfortable. Every request we made was filled quickly. The staff was very helpful
Very convenient location to many get stores and food. 1 block from the 16th street mall. Great service and friendly/knowledgeable crew! Clean rooms and a really cool shower lol we will definitely be back!
This is the last time I will use Hilton. The valet service stole items out of my truck after charging me $45 a night, I watched the valet back my brand new truck into a gate and then denied it after I confronted them and the front desk did nothing to solve the issue. They told me the valet is a 3rd party and not part of Hilton. This location only has 2 luggage carts to service the whole hotel so that was annoying. The first night we found a shattered glass in one of the cooking pans scary when having little kids and it shows they did not check the room. The hot tub was disgusting! It looked like some one put tea bags into it and it smelled terrible. Honestly this hotel is a joke I would never recommend. Go stay in a holiday inn you will be treated 100% better
Poor service didn’t have what I had booked a head of time gave me a key to someone else’s room. Pillows had a smell to them fold out bed was not able to sleep on worst experience I would not stay here again
The only problem I had was not feelings so welcomed & paid a lot have staff be kinda rude but the room was amazing ! Very big enough space for the price , would stay here again ! Also the hotel is very close to everything !
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