I would not hesitate to recommend the JW Marriott Cherry Creek. I travel extensively for work and pleasure and have visited this hotel countless times during the past year. The staff is top notch, everything from valet, check in, housekeeping, the restaurant and the management team is exceptional. They are very responses, if I ever have an issue, which rarely ever happens, they take care of it immediately. They recognize you upon your return, always have a smile on their faces and always seem happy to be there and to see you. The hotel itself is beautifully updated, the rooms are more spacious than most hotels and nicely furnished and finished. The hotel is very quiet and in a perfect part of Cherry Creek to walk to all restaurants and shops. It does not feel like a big corporate hotel, though a Marriott, but rather a luxury boutique hotel. The restaurant, Toro, is incredible. I am a big fan of Richard Sandoval restaurants and this one is one of my most favorites. The service, the environment and the food is incredible. I ate there three times in a row for dinner last week! I have never felt unsafe or that there were issues surrounding Covid. Their cleanliness process is clearly defined, all wear masks and social distancing is perfect in the lobby, lounge and restaurant. They definitely take it seriously but still make it an enjoyable experience during your visit. Lastly, I would like to say a special thank you to a few of their team members. Alyssa, Ernesto, Sean, Jessie and Kris are some of the best hospitality members I've ever encountered. Our work group needed a lot of assistance last week and they took greater care of us than I've encountered at any other hotel, not a single hiccup or problem. It was perfect! I will never hesitate to book our work or personal trips to the JW as I know will always have the perfect stay! Johnny Pfeiffer Vail, CO…
Had a quick visit to Denver. JW is only hotel I’ll stay at. Staff was amazing and hotel took all protocol serious to ensure a safe visit. I was so impressed with the team at the front desk and cleaning staff.
I’ve stayed at the JW Marriott Cherry Creek a handful of times for business related travel both pre and mid pandemic. After my most recent visit this week I feel compelled to share my experience. The valet system is text based and retrieving my car was much easier than the typical ticket and call system. The check-in experience was easy and efficient. All Covid related best practices are being observed-plexiglass, social distancing, readily available hand sanitizer, and a written explanation of cleaning protocols. The recently renovated lobby lends a modern and sophisticated ambience to the hotel to match the hotel’s already outstanding service and location. The rooms are well appointed and generous in size, particularly the restrooms. The finishes and furniture are high end, comfortable, and feature a residential feel that many hotels lack. The color scheme adds a further light and airy ambience which is appreciated in contrast with a cold dark winter evening. Finally, the food at the recently opened Toro restaurant was outstanding. Toro offers a full takeout and in room dining menu that executes restaurant quality dishes that are thoughtfully and safely packaged. While I stuck to my room on this trip, the hotel also offers a club quality fitness center with ample free weights and Peloton bikes as well as a well-stocked concierge lounge that provides a quiet place work. There have been a handful of new hotels built in Cherry Creek in recent years, but the JW will always be my go-to option in the neighborhood thanks to excellent service and great amenities to match…
The staff went above and beyond getting us everything we needed! Our room was amazing with a beautiful view of the mountains. Room service was very safe and accommodating. We truly enjoyed our stay!!!
Your staff is amazing. We come up from Colorado Springs and prefer to stay at JW over any other hotel in Denver due to your staff and the coziness of the hotel. Jessie at the front desk is always pleasant and accommodating. She will go out of her way to accommodate if it’s possible. Mohamed at the valet is exceptional! Remembers us EVERY time we stay always willing to assist and even takes time to interact with my 4 year old.
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