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Embassy Suites by Hilton Denver - Downtown / Convention Center

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#21 of 154 Hotels in Denver
Certificate of Excellence
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Embassy Suites by Hilton Denver - Downtown \/ Convention Center
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2,530 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Denver - Downtown / Convention Center
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Showing 2,500: English reviews
Boston, Massachusetts
Reviewed November 5, 2015 via mobile

When I arrive at the hotel the clerk tells my group we can not check you in our credit card system is down. She tells us to come back in a few hours. When I return the system is still down but we get keys. Public areas were not clean and the bathrooms have a lot of hygiene issues. On...

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Helpful?
1Thank Scott S
Heather M, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you again Scott for leaving us your feedback so that we could reach out to you regarding your experience. We know that we will run into times that we don't have rooms ready for early check-in and that we may not have availability for late checkout, but we want to commit to there NEVER being a time that you...

Reviewed November 5, 2015 via mobile

We got to the hotel and our boys (4 yo twins) hadn't adjusted from EST yet. So we sat down for dinner at 2:15, Rafa took very good care of us and everything we ordered was delicious! Not the cheapest option but the service and quality made it a bargain. Rafa did a great job of engaging our boys and...

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Helpful?
Thank Chris M
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Christ, Thank you for leaving such a great review of our restaurant! Elements is one of our greatest assets here at the hotel, and so is Rafa! He will appreciate your kind words greatly. I am happy to hear you and your family enjoyed your time, and thank you so much for the recommendation! It was a pleasure having you...

San Antonio, Texas
Reviewed November 4, 2015

We arrived in Denver around 6pm on Friday October 30. We took a taxi to hotel from airport, highly recommend Uber, as taxi ride was $60 (took Uber to airport on Monday and it was $35). Upon our arrival to the hotel the bell service staff were friendly and helpful. When we got to the 4th floor (check in, hotel...

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Thank Jen F
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Jen, Thank you for leaving such a wonderful review of your stay! The Packers vs Broncos game was such a fun weekend, and we are so happy to hear you enjoyed sharing the excitement with us! We appreciate your kind words about our restaurant and staff, as it is our biggest priority to provide our guests with excellent service and...

Reviewed November 3, 2015

The other reviews are very accurate. This place is worn out and will need significant investment to bring it back to what we would expect from this brand. The breakfast area in particular had worn out and stained furniture

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Helpful?
Thank David H
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

David, Thanks so much for taking the time to provide us your feedback on your recent stay with us. I'm so sorry to hear your experience was not satisfactory, as it is our most important priority to provide our guests with exceptional service and accommodations. Your feedback is what helps us gauge where improvements and changes need to be made...

North Ogden, Utah
Reviewed November 3, 2015

Hi Folks, looking for a great hotel in downtown Denver? You have found your spot. We just got back from a three day stay at this fine establishment, going in for a football game, very close to Sports Authority Stadium. We decided to use Heather's recommendation of their preferred town car service, Zion Charter to go to and from DIA...

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Thank Susan K
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Susan, Thank you so much for such an incredible review of our hotel, I am so delighted you came to stay with us and had such a great time. This review completely made my day! It was an absolute pleasure to have you as our guest and we appreciate you taking the time to recognize our service and your experience....

Rapid City, SD, United States
Reviewed November 1, 2015

My stays at Embassy Suites have always been first class. The room has always been clean and ready. As part of the stay the breakfast has been top of the line with many choices to pick from. After a long day on the road it is very relaxing to come back to the hotel and have a cocktail and snacks...

Review collected in partnership with Embassy Suites Hotels
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Thank Bruce D
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Bruce, Thank you so much for your glowing review of our hotel! Your feedback on your experience is greatly appreciated, it is so nice to hear how highly you think of our service and accommodations! We love to be able to offer a few hours of complimentary snacks and drinks to either get the night started or help wind it...

Reviewed November 1, 2015 via mobile

We had a fabulous stay at this great hotel. It was just perfect. Up to date decor with many free amenities such as buffet breakfast with fabulous bacon, great happy hour, great staff & efficient. This downtown location was great for us sports fans. Walking distance to see the Avalanche hockey game and the Broncos vs Greenbay, Go Pack Go!...

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Helpful?
Thank Karen A
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Karen, This first word I caught before ready your review was "perfect", I am ecstatic to read how much you enjoyed your stay with us here at the Embassy Suites! You nailed it, among many of the things we offer our guests, we were blessed with our great location right in the heart of Downtown Denver! Thanks again for providing...

Silverdale, United States
Reviewed October 31, 2015

This is the last of the excellent values in hotel accommodations for compared cost hotels. The extremely spacious and luxurious rooms are not comparable to other chains and brands. A great plus is the a fabulous custom cooked egg breakfast.

Review collected in partnership with Embassy Suites Hotels
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Thank Michael B
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Michael, We appreciate your 5-star review of our hotel immensely, thank you for taking the time to provide us your feedback and share your thoughts! We are happy to provide our guests with spacious and comfortable suites to fit all your needs, and who can turn away a cooked-to-order breakfast from our wonderful chef?! It was an absolute pleasure having...

Grand Rapids, Michigan
Reviewed October 29, 2015

First time in Denver for an Anniversary trip. Hotel was in a good location, walking distance to many restaurants, bars, and shops. Lobby and facilities were very nice. Had a room at the end of a hall, very quiet. Staff from check-in to meals were very accommodating. Only downfall was that valet was slightly slow at times though this hardly...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jamie9991
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Jamie, Thank you so much for such a great review of our hotel. You chose such a wonderful city to celebrate in, and were thankful you chose to spend it with us! One of the best parts about our property is the convenient location to all of Denver's greatest and most unique restaurants and entertainment. It was such a pleasure...

Dallas, United States
Reviewed October 29, 2015

Stayed for a couple of nights and it was a beautiful hotel. Excellent customer service from all except for one. Blatant stereotyping encountered in the business center. and at night it was a lot of noise from the transit train and sirens going by.

Review collected in partnership with Embassy Suites Hotels
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Thank Stephanie S
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Stephanie, Thank you for taking the time to share your experience with us. First and foremost, I would like to apologize on behalf on any of my staff that made you feel uncomfortable or treated poorly. It is unacceptable and certainly not the kind of impression we want you to walk away from our hotel with. We have reached out...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 

Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202-3201
Location: United States > Colorado > Denver > Downtown
Price Range: $175 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Reservation Options:
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver
Hotel Style:
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and other travelers.
26 questions
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Questions? Get answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors are better when facing west”
 of 5 bubbles 938MartinM, 2 weeks ago | Read review
“Choose a suite with a mountain view”
 of 5 bubbles phykell, Jan 30, 2017 | Read review
“Some rooms have mountain views.”
 of 5 bubbles egersten, Jan 27, 2017 | Read review
“To avoid long elevator waits, stay on the lower floors if you don't mind not having a view. Although our view on the top floor was awesome.”
 of 5 bubbles holybucket, Jan 18, 2017 | Read review
“Mountain view 16th floor”
 of 5 bubbles kmr47, Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question